Previous 1 2 3 Next 42 Replies Latest reply: Apr 25, 2014 9:36 AM by dld8823
don tishman Level 1 Level 1 (0 points)

How can I remove this program that automatically starts when I boot up?

  • WWhite2010 Level 1 Level 1 (5 points)

    Go into you're Applications and scroll to the bottom and find whats called the Utilities folder and "click" it.

    After doing that in that folder look for a Activity Monitor, once you find it click it. When your in the activity monitor

    look in the box for the "macprotector" or possibly a another name it could be under and the top left corner

    highlight the program an click Quit. After you do this in top right corner in the spotlight try finding the files and

    deleting them. Was this helpful? Let me know.

  • liss10001 Level 1 Level 1 (0 points)

    Hi there, I've just come across this annoying MacProtector this morning on my MacBook Air.  It caused me some concern and after going through your instructions, it's all gone.

    Thanks for replying to this initial question.  It's helped me greatly.


  • Carolyn Samit Level 10 Level 10 (100,280 points)

    aka MacDefender.


    Follow the instructions at this link.


  • Carolyn Samit Level 10 Level 10 (100,280 points)

    Also, check System Preferences - Accounts / Login Items


    and /Library/Startup Items

  • MadMacs0 Level 5 Level 5 (4,660 points)

    Carolyn Samit wrote:


    Also, check ...


    /Library/Startup Items

    Have you found something there?  Nobody else seems to have.

  • edinburghlad Level 1 Level 1 (0 points)

    Followed your tips for removing MacProtector and it appears to have worked. Many thanks.



  • David Topchishvili Level 1 Level 1 (10 points)

    Thank you very much, your tips were very helpful.

  • CherokeeAPPLEEXPERT Level 1 Level 1 (0 points)

    REMOVE MacProtector, MacSecurity, MacDefendor


    So finally someone has created Malware that effects the Wonderful Apple Computers.

    Here is what happens....

    you get a pop-up that says "Apple Security Alert : Mac Protector>...your computer has been infected with viruses, download our anti-virus software to clean your harddrive"


    when you download their "software" you then start getting all sorts of **** pop-ups and ALERTS that wont go away....


    Well this problem has a relativly easy solution.... Here it is.... Straight From Apple Tech Support


    ******************************************************************************** ************************************************


    1. Open Activity Monitor through Spotlight


    2. Locate MacProtector, MacSecurity or MacDefendor


    3. Quit Process> Force Quit Process


    4. Close Acitvity Moniter


    5. Open System Preferences/Accounts


    6. Unlock Padlock in bottom left corner


    7. Click Login Items


    8. Select MacProtector, MacSecurity or MacDefendor


    9. Click the " - " button


    10. Close System Preferences


    11.  Open Finder (File > New Finder Window)


    12. Follow path : Macintosh HD/Applications/MacProtector, MacSecurity or MacDefendor


    13. Drag the MacProtector application to the Trash


    14. Follow Path: Macintosh HD/Users/Home User/Downloads/ MacProtector, MacSecurity or MacDefendor


    15. Drag the MacProtector downloads (there should be four) to the Trash


    16. Empty Trash


    17. Reset Safari


    18. Restart Computer



    ******************************************************************************** ***************************************************

    So I hope that this will help many of you very intelligent customers out there.... although Apple does want to get a detailed record of how wide spread this "Virus" is.

  • don tishman Level 1 Level 1 (0 points)

    thank you for your help

  • don tishman Level 1 Level 1 (0 points)

    thank you

  • suzie.h.kwfl Level 1 Level 1 (0 points)

    Thank-you for the clear instructions.  We all shake our heads at people who get tricked into a scam.  Today you call all shake your head at me.  Lesson learned to this brand new MAC user with a cancelled credit card.

  • johan from uk Level 1 Level 1 (0 points)

    Great help - thanks from another mac novice.

  • kaylfordsollimo Level 1 Level 1 (0 points)

    Thank you. I was finally able to trash that awful thing. This is the first time I've had to deal with malware of any sort. so I do appreciate the help and will remember how to access this should I ever need it again. I was especially upset about the gay **** site that began poping up on my screen. Not the thing an old lady wants to see, believe me!

  • boyocool Level 1 Level 1 (0 points)

    I followed the instructions given on how to remove the crapy fake software protection called "macprotection", and it worked! Thanks Apple for saving my computer and unnecessary investments.

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