Remove MacProtector
How can I remove this program that automatically starts when I boot up?
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
How can I remove this program that automatically starts when I boot up?
Go into you're Applications and scroll to the bottom and find whats called the Utilities folder and "click" it.
After doing that in that folder look for a Activity Monitor, once you find it click it. When your in the activity monitor
look in the box for the "macprotector" or possibly a another name it could be under and the top left corner
highlight the program an click Quit. After you do this in top right corner in the spotlight try finding the files and
deleting them. Was this helpful? Let me know.
Go into you're Applications and scroll to the bottom and find whats called the Utilities folder and "click" it.
After doing that in that folder look for a Activity Monitor, once you find it click it. When your in the activity monitor
look in the box for the "macprotector" or possibly a another name it could be under and the top left corner
highlight the program an click Quit. After you do this in top right corner in the spotlight try finding the files and
deleting them. Was this helpful? Let me know.
Hi there, I've just come across this annoying MacProtector this morning on my MacBook Air. It caused me some concern and after going through your instructions, it's all gone.
Thanks for replying to this initial question. It's helped me greatly.
Cheers🙂
aka MacDefender.
Follow the instructions at this link.
http://www.macrumors.com/2011/05/02/new-macdefender-malware-threat-for-mac-os-x/
Also, check System Preferences - Accounts / Login Items
and /Library/Startup Items
Carolyn Samit wrote:
Also, check ...
/Library/Startup Items
Have you found something there? Nobody else seems to have.
Followed your tips for removing MacProtector and it appears to have worked. Many thanks.
John
Thank you very much, your tips were very helpful.
REMOVE MacProtector, MacSecurity, MacDefendor
So finally someone has created Malware that effects the Wonderful Apple Computers.
Here is what happens....
you get a pop-up that says "Apple Security Alert : Mac Protector>...your computer has been infected with viruses, download our anti-virus software to clean your harddrive"
when you download their "software" you then start getting all sorts of **** pop-ups and ALERTS that wont go away....
Well this problem has a relativly easy solution.... Here it is.... Straight From Apple Tech Support
******************************************************************************** ************************************************
1. Open Activity Monitor through Spotlight
2. Locate MacProtector, MacSecurity or MacDefendor
3. Quit Process> Force Quit Process
4. Close Acitvity Moniter
5. Open System Preferences/Accounts
6. Unlock Padlock in bottom left corner
7. Click Login Items
8. Select MacProtector, MacSecurity or MacDefendor
9. Click the " - " button
10. Close System Preferences
11. Open Finder (File > New Finder Window)
12. Follow path : Macintosh HD/Applications/MacProtector, MacSecurity or MacDefendor
13. Drag the MacProtector application to the Trash
14. Follow Path: Macintosh HD/Users/Home User/Downloads/ MacProtector, MacSecurity or MacDefendor
15. Drag the MacProtector downloads (there should be four) to the Trash
16. Empty Trash
17. Reset Safari
18. Restart Computer
******************************************************************************** ***************************************************
So I hope that this will help many of you very intelligent customers out there.... although Apple does want to get a detailed record of how wide spread this "Virus" is.
thank you for your help
thank you
Thank-you for the clear instructions. We all shake our heads at people who get tricked into a scam. Today you call all shake your head at me. Lesson learned to this brand new MAC user with a cancelled credit card.
Great help - thanks from another mac novice.
Thank you. I was finally able to trash that awful thing. This is the first time I've had to deal with malware of any sort. so I do appreciate the help and will remember how to access this should I ever need it again. I was especially upset about the gay **** site that began poping up on my screen. Not the thing an old lady wants to see, believe me!
I followed the instructions given on how to remove the crapy fake software protection called "macprotection", and it worked! Thanks Apple for saving my computer and unnecessary investments.
Just so you know, Apple's part here is in providing this forum. The majority of the advice comes from users, just like you.
Remove MacProtector