Duartes wrote:
Recreating the account will not help. My IT people says the problem is poor compatibility between Apple Mail and older versions of MS Exchange server software. They say this problem will not be solved until IT changes the Exchange server for a newer version. I wonder if there is any work around on the user end... It seems this is right because Outlook for Mac works fine. If only Outlook was my elected software!
As you have not told us what version of Exchange your company has it is not possible to comment. However Exchange 2007 SP1 up to the current 2010 Exchange are properly supported, your IT dept is lazy, or running Exchange 2003, which is not supported.