Apple Event: May 7th at 7 am PT
I updated my ipod but afterwards it wouldn't sync anmore, so i tried restore and it came up with a message saying:"The iPod software update server could not be contacted. An unknown error occurred (1621)."
Compaq Presario A900, Windows Vista
Have yo tried this article:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
I dont know how much this will help but here is what happened to mine.
I have a desktop with windows and a macbook pro. i always used the pc for iTunes since i had it when i got my ipod. I tried to restore my ipod but it wouldnt show up on itunes. after i got it to show up i got the error 1621, like yours. i plugged it back into my pc and it restored fine. the only things i would think it meant is that i was restoring it with a different computer than i set it up with, or because i was restoring it with a mac and i set it up with a PC. i never found out what 1621 meant.
sorry if it doesnt help, thats just what happened to me.
How do you resolve error 1621?
