Previous 1 2 Next 28 Replies Latest reply: Dec 15, 2015 10:05 PM by dtraveler2015 Branched to a new discussion.
vburger Level 1 (0 points)

I was told by a MobileMe rep that I should restore my iPhone from a Backup.  When I connect the iPhone to iTunes (not set to automatically back up when connected!) and press Restore, I get the following message:

"Do you want to back up the settings for the iPhone “iPhone4 VB” before restoring the software?   [2 options]: BackUP     Don't Backup"

 

No matter which of the two I click on, I get to the next message:

"Are you sure you want to restore the iPhone “iPhone4 VB” to its factory settings? All of your media and other data will be erased, and the newest version of the iPhone software will be installed."

 

Actually I do NOT want to restore to factory settings, but to yesterday's backup. Where and how to I get to this option?

 

P.S. I once did a restore to factory settings and it was quite a lot of work to get my iphone back to the way it used to be (among others, a need to rearrange all apps into pages and folders, etc.)

 

Any advice would be appreciated.

Cheers,

Veit


iMac, MacBookPro and PowerBook G4 (i.e PowerPC), and MacMini (also PowerPC), Mac OS X (10.6.5), iPhone 4 (vers. 4.1)
  • TheOn3LeftBehind Level 1 (15 points)

    First, backup your iPhone (right click on your iPhone under devices and click Back Up).  To restore from a backup, right click on your iPhone under Devices in iTunes and click Restore from Backup.  You can then choose which iPhone backup you want to restore from.  Hope this helps.

  • vburger Level 1 (0 points)

    Thanks so much for the quick response. I was not aware that a right click is a click with the Ctrl button, which then gives the "restore from backup" option.    I just wonder, why the Restore button in the middle of the screen does not give this as an option; quite confusing.  But, thanks a lot!!!

  • danjah Level 1 (0 points)

    Yeah, totally awesome until iTunes only offered me the most recent backup point - aka the point at which I plugged my iPhone into my PC today, instead of the useful point where I backed up before upgrading to iOS5 from iOS4, because most of my proprietary and bespoke applications completely crash my phone since "upgrading" to iOS5. I guess now I'm stuck unless I downgrade even further to factory settings?

     

    Btw, at least in Google Chrome, the "edit" function of this forum does not save edits. Lame.

     

    Message was edited by: danjah

  • danjah Level 1 (0 points)

    Even more awesome, this forums' "edit" functionality doesn't function.

     

    My edited message, because I distrust enough to copy before submitting:

     

    "Yeah, totally awesome until iTunes only offered me the most recent backup point - aka the point at which I plugged my iPhone into my PC today, instead of the useful point where I backed up before upgrading to iOS5 from iOS4, because most of my proprietary and bespoke applications completely crash my phone since "upgrading" to iOS5. I guess now I'm stuck unless I downgrade even further to factory settings?"

  • danjah Level 1 (0 points)

    Oh, ok, it does work, it just doesn't show me it worked for some random period of time, as I notice my prevuious edit has now taken effect. Triple awesome! Broken iPhone upgrade, broken rant, broken edit!

  • pirania_bc Level 1 (0 points)

    please help me...someone...i can't find a previous backup...on itunes....i can't find my contacts pics..and so on...can anyone help me?

  • Beth Katz Level 1 (25 points)

    It's not a good solution, but I went to Library/Application Support/Mobile Sync/Backups and selected the device's backup that I didn't want anymore.

     

    Then I went into Time Machine and restored the version from a few days ago.

     

    Then I restored that one to my iPhone.

     

    There's probably a better way.

  • lawrywaiter Level 1 (0 points)

    iTunes has a nasty habit of deleting the previous backup every time it does a backup. If you really have an old backup intact, there is a way to restore from it. It's a good idea to manually go into your backup directory and manually copy it over to a new name once in a while. That way iTunes won't touch it, and you can use it in an emergency such as yours.

     

    <Edited By Host>

  • bneilbel Level 1 (0 points)

    my issue is that it is offering me 5 backups, all names after my device with only one showing a date (and it's not the one I want) Is the latest back up the one on the top or the one on the bottome of the list?

  • mortonlevi Level 1 (0 points)

    Assuming you have older backups:

    * Mac OS: ~/Library/Application Support/MobileSync/Backup

    * Windows XP: %AppData%\Apple Computer\MobileSync\Backup

    * Windows Vista: %AppData%\Roaming\Apple Computer\MobileSync\Backup

    * Windows 7: %AppData%\Roaming\Apple Computer\MobileSync\Backup

    Go onto iTunes, right click on your device on the left-hand side bar, and their should be an option 'Restore From Backup', or something similar, click that and it'll help you to restore iPhone from previous Backup.

     

    <Link Edited By Host>

  • Medrian Level 1 (0 points)

    It is very easy to backup iPhone data with the help of third-party iPhone Backup Software. With the help of comprehensive software you can easily transfer data of your smartphone to your PC within few simple clicks. So, if iTunes fails to backup your data then third-party software could be best option for you.

     

    <Link Edited By Host>

  • ayushmittal Level 1 (0 points)

    hey can i know the steps. how to do it.

  • sheraazahmed Level 1 (0 points)

    Ahhh it overwrites my previous Backup data.... Oh dear! what should i do now? its all gone!

  • fgytz Level 1 (0 points)

    In order to recover iPhoen from old bacukp, run through the following 4 easy steps:


    STEP 1:Make sure iTunes doesn’t automatically sync with iPhone when connected.


    STEP 2:Connect your iPhone to iTunes and Back up by selecting Preferences > Backup from iTunes, or right-click on your iPhone and choose back up.


    STEP 3:Restore your iPhone by selecting Restore under Preferences.

     

    Note that restoring the iPhone will restore the previous iPhone firmware. Your iPhone will be completely erased after the new firmware is installed. So make sure your back up is good!

     

    <Link Edited By Host> 

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