iPad Backup Encryption Password Nightmare

UPDATE: Appears that Elcomsoft is now available for Mac.

<Link Edited by Host>

How can I turn off iTunes backup encryption?

I do have my password but the check box is grey out, it doesn’t let me check or uncheck the box!

What should I do?

Thank you

Mr Finch, Your response reminded me of the Iraqi general who held the press conference to tell the world that "The Americans are not in Baghdad..." as U.S. flagged M1 Tanks drive past in the back ground. Obviously there is a problem with THE SOFTWARE, and it is rather embarrassing and disappointing that your response was devoid of anything sensible. It is pretty clear from the content of his post that Mr. Cheltenham is not a Novice and did a fair amount of work to resolve the issue before seeking help. I have an iphone 6 plus, ipad Mini1, and a Macbook Pro. I had an appointment today at the Apple store to repair my iPhone6+ camera. So last night I connected it to the Macbook to back it up. I used the Macbook to avoid the Windows-Hater EXCUSE brigade. Neither of the mobile devices has ever been connected to the Macbook, as was indicated in the itunes backup screen. I conducted the back up with encryption selected but was NOT asked to set a password. As a result, I was unable to access the back up file. Luckily I didn't need it for the iphone after the repair. I asked the APPLE Technician today and he said it was a "Common Problem" and suggested trying old passwords but said there is no reliable solution. I picked up my new Mini4 at the same appointment. So when I got home I backed up my iPad Mini1 with the intention of using the back up file to setup the new ipad M4. iTunes did the exact same thing, it did NOT ask me to set up a password, but when I tried to restore to my new iPad I was unable to do so because I don't know the password set by itunes. I have a log of all my past and present passwords in KeePass and tried them all without success.

Since last night, I have found hundreds of complaints about the exact same thing going back many years, As would you if you bothered to check before pretending this doesn't happen. We don't need excuses or a Password Recovery solution, We NEED APPLE to fix a software bug that has obviously been a problem for several years. We paid a premium price for Apple products and should get something for our money...and I don't mean your kind of "Help"

Although it has been about 4 years since your initial post about this, I still don't see a solution. I assume you will still be monitoring and hopefully have acknowledged that this is NOT a Windows Conspiracy...maybe even worked to find a viable solution? or maybe you could tell me if YOU at least used your "Level 7" powers to contact Apple and ask them to repair this Software Bug? Hopefully someone can respond with a solution that doesn't involve JB, and not just a Cheerleader Routine....Real Help will be appreciated.

Whoever made iTunes for Windows should be shot.

Really.

I just installed iTunes to make a backup from my old iPad2, and transfer it to the new Air2. And it's encrypted.

Who had the bright idea to automatically encrypt the backup, not asking the user, not using user profile password, not AppleID password, but Windows User PIN code?

***? Why is there absolutely no question? Why do I have to spend half an hour googling for a solution?

Come on guys, as soon as my new toy is working, I'm deleting iTunes, maybe even reinstalling Windows to fully and absolutely get rid of it. Last time (2 years ago) it killed my Win8, when I plugged in the iPad Win went BSOD. Now this encryption bullsh.t

iPad is great, iOS is great, but whatever you do for Windows is... are you deliberately punishing us Win users?

I had this happen to me as well. I believe I just ignored it by clicking cancel. But if that doesn't work, I also had a VPN service installed, and it had to be uninstalled before iTunes would allow the backup, due to a conflict in security certificates I believe. Once I had done that, the backup went ahead.