"You Need To Restart Your Computer" Message

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"You Need To Restart Your Computer" Message

Ok, this is not good at all. I keep getting the "You Need To Restart Your Computer" message, which prevents me from doing anything on my Macbook Pro.

Apple Hardware extensive test tells me that there is nothing wrong with my hardware.

The strange thing is, I have just reinstalled OS X Snow Leopard, and it still gives me the "You need to restart your computer..." message.

What is wrong? I have tested the RAM chips and they work fine on my Macbook Pro (In Windows 7 there's no problem at all).

MacBook Pro, Mac OS X (10.6.6), Dual Boot OS X 10.6.6 and Windows 7

Posted on May 15, 2011 8:27 AM

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Answer 1

Best reply

leroydouglas

Community+ 2024

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May 15, 2011 8:29 AM in response to Lithalex

Try reading through this reference.

http://www.thexlab.com/faqs/kernelpanics.html

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Answer 2

rkaufmann87

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140,658 points

May 15, 2011 8:40 AM in response to Lithalex

Please post the Kernel Panic crash log and we can see where the KP is occurring and what may be causing it.

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Answer 3

Lithalex Author

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May 15, 2011 8:44 AM in response to rkaufmann87

How do I do that? Where can I access the KP crash log?

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Answer 4

rkaufmann87

Level 10

140,658 points

May 15, 2011 8:48 AM in response to Lithalex

This should help you out: http://osxdaily.com/2007/02/27/deciphering-mac-os-x-crash-logs/

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Answer 5

Russa

Level 4

1,343 points

May 15, 2011 9:27 AM in response to Lithalex

You might want to update your machine to 10.6.7 .. suggest you download the 10.6.7 Combo update and run it from your desktop.. and then repair permissions..

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Answer 6

Lithalex Author

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May 15, 2011 9:43 AM in response to Russa

The thing is, I'm trying to download all of my updates, but it is not working for me; in the middle of those downloads, the message "You need to restart your computer" pops up and I can never completely download them.

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Answer 7

May 15, 2011 9:53 AM in response to Lithalex

Disconnect all devices from your computer when troubleshooting if you have not already done so.

Read the information which leroydouglas linked and/or the following:

"You need to restart your computer" (kernel panic) message appears (Mac OS X v10.5, 10.6)

Mac OS X: How to log a kernel panic

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Answer 8

Linc Davis

Level 10

209,547 points

May 15, 2011 10:02 AM in response to Lithalex

Where can I access the KP crash log?

Launch the Console application, and in the list of logs on the left, navigate to /Library/Logs/PanicReporter. Copy and paste the whole panic log into a reply. Only the most recent one, please.

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Answer 9

Lithalex Author

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May 15, 2011 10:08 AM in response to Linc Davis

Thanks, but I took your advice and backed up my data and I'm doing a clean install of Snow Leopard.

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Answer 10

Linc Davis

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209,547 points

May 15, 2011 10:18 AM in response to Lithalex

That wasn't my advice, but I hope it works for you. You should realize that many kernel panics are caused by third-party software. If that's what's causing yours, a reinstallation won't help. I'm in favor of trying to figure out what a problem is before fixing it.

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Answer 11

Lithalex Author

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May 15, 2011 11:32 AM in response to Linc Davis

Ok, as soon as I logged into the network, I got the message "You need to restart your computer". What does it mean?

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Answer 12

May 15, 2011 11:35 AM in response to Lithalex

Lithalex wrote:

Ok, as soon as I logged into the network, I got the message "You need to restart your computer". What does it mean?

Exactly what it says "Restart your computer."

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Answer 13

Lithalex Author

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May 15, 2011 11:37 AM in response to Baby-Boomer-USofA

I hope this is only going to happen once, the other ones kept repeating every time I turned on the Macbook Pro.

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Answer 14

Linc Davis

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209,547 points

May 15, 2011 11:41 AM in response to Lithalex

It means that nobody can help you unless you post the panic log.

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Answer 15

Lithalex Author

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May 15, 2011 12:32 PM in response to Linc Davis

I can't find the directory for the panic log. I searched the console ~/Library/Logs and /Library/Logs, and also searched kernel.log. I'm not sure if this is useful or not because the directories listed on the sites I cannot find.

DirectoryService.error.log

2011-05-15 15:19:57 EDT -T[0x00007FFF702CFBE0] - Improper shutdown detected

kernel.log

May 15 15:20:07Alexander-Tairbekovs-MacBook-Pro kernel[0]: jnl: disk0s3: replay_journal: from:2999808 to: 3094528 (joffset 0x98000)

May 15 15:20:07Alexander-Tairbekovs-MacBook-Pro kernel[0]: jnl: disk0s3: 2: extra replaystopped @ 3094528 / 0x2f3800 (seq 5693442 < 5693598)

May 15 15:20:08Alexander-Tairbekovs-MacBook-Pro kernel[0]: jnl: disk0s3: journal replay done.

May 15 15:20:10 Alexander-Tairbekovs-MacBook-Prokernel[0]: Previous Shutdown Cause: 3

May 15 15:20:11Alexander-Tairbekovs-MacBook-Pro kernel[0]: BTCOEXIST on

May 15 15:20:11Alexander-Tairbekovs-MacBook-Pro kernel[0]: wl0: Broadcom BCM4328 802.11Wireless Controller

May 15 15:20:11Alexander-Tairbekovs-MacBook-Pro kernel[0]: 5.10.91.19

May 15 15:20:12Alexander-Tairbekovs-MacBook-Pro kernel[0]: NVDANV50HAL loaded and registered.

May 15 15:20:14Alexander-Tairbekovs-MacBook-Pro kernel[0]: Warning - kext com.apple.iokit.CHUDKernLibhas immediate dependencies on both com.apple.kernel* and com.apple.kpi.*components; use only one style.

May 15 15:20:14Alexander-Tairbekovs-MacBook-Pro kernel[0]: Warning - kextcom.apple.iokit.CHUDProf has immediate dependencies on both com.apple.kernel*and com.apple.kpi.* components; use only one style.

May 15 15:20:15Alexander-Tairbekovs-MacBook-Pro kernel[0]: DSMOS has arrived

May 15 15:20:15Alexander-Tairbekovs-MacBook-Pro kernel[0]: WARNING -ACPI_SMC_CtrlLoop::initCPUCtrlLoop - no sub-config match for MacBookPro4,1 with8 p-states, using default stepper instead

May 15 15:20:15Alexander-Tairbekovs-MacBook-Pro kernel[0]: AirPort_Brcm43xx: Ethernet address00:1f:5b:cb:45:d2

May 15 15:20:15Alexander-Tairbekovs-MacBook-Pro kernel[0]: IO80211Controller::dataLinkLayerAttachComplete(): adding AppleEFINVRAM notification

May 15 15:20:15Alexander-Tairbekovs-MacBook-Pro kernel[0]: AirPort: Link Down on en1. Reason 1(Unspecified).

May 15 15:20:16Alexander-Tairbekovs-MacBook-Pro kernel[0]: Warning -com.apple.driver.InternalModemSupport declares no kernel dependencies; usingcom.apple.kernel.6.0.

May 15 15:20:18Alexander-Tairbekovs-MacBook-Pro kernel[0]: AppleYukon2: Marvell Yukon GigabitAdapter 88E8055 Singleport Copper SA

May 15 15:20:18 Alexander-Tairbekovs-MacBook-Prokernel[0]: AppleYukon2: RxRingSize <= 1024, TxRingSize 256, RX_MAX_LE 1024,TX_MAX_LE 768, ST_MAX_LE 3328

May 15 15:20:18Alexander-Tairbekovs-MacBook-Pro kernel[0]: yukon: Ethernet address00:1f:5b:f4:81:38

May 15 15:20:22 Alexander-Tairbekovs-MacBook-Prokernel[0]: NTFS driver 3.0 [Flags: R/W].

May15 15:20:22 Alexander-Tairbekovs-MacBook-Pro kernel[0]: NTFS volume nameBOOTCAMP, version 3.1.

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