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"bootcamp x64 is unsupported on this computer model" - Any new information??

Hi everyone,


I'm trying to install Boot Camp after a successful installation of Windows 7 on my iMac Intel, and I'm getting the above message. I've scoured the forums and troubleshooting/repairing the "BootCamp64.msi" file is not working. When I troubleshoot the file, it states that troubleshooting is not necessary. When I try to repair the file, it states that I can only repair items that have been installed.


Has Apple addressed this problem, or are there other solutions to try?


Just to confirm, do I need to install BootCamp 3.0 before I can upgrade to 3.1 or 3.2?


I would have thought that Apple would address this common problem by now.


Any help would be appreciated!!


Thanks,

David

iMac, Mac OS X (10.6.7), 24" Intel iMac

Posted on May 16, 2011 11:14 AM

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Question marked as Top-ranking reply

Posted on Mar 6, 2013 10:42 AM

Yay for old threads


I have an old unibody 2008 macbook that I was trying this on and couldn't get any of the solutions to work for. Here is what I had to do which finally worked. None of the simple stuff was so I took a stab at it.I used a lot of the info on this page to finally come up with a solution but hopefully not everyone has the same issues that I did.


  1. In Mac, Burn the files to disc via bootcamp
  2. In windows move that file to the desktop in a folder
  3. Then launch command prompt as administrator
  4. do cd.. until youre at c: (cd.. cd.. cd.. cd.. cd.., etc)
  5. cd users
  6. cd yourusername
  7. cd desktop
  8. cd bootcamp_foldername
  9. cd boot camp
  10. cd drivers
  11. cd apple
  12. bootcamp64.msi


When I did this, it actually started the 64bit installer and worked. I saw graphics install, broadcom, etc. No issues so far.

42 replies

May 31, 2012 5:48 PM in response to David Kravetz

Some great info here.

I have a Macbook 5,1 (late 2008) that I installed Windows 7 x64 on.

I cannot seem to install Boot Camp on it, and have actually been surviving on the Windows side just using indivdual driver downloads from the hardware companies. But I am having some trouble with key items (keyboard and trackpad support for example) and want to try to get Boot Camp installed.I don't have Boot Camp available in the Control Panel.


I went through the normal Boot Camp process on the Mac side, including producing the CD. I tried to get the .msi files to run with all the advice here (including Compatibility Mode and as Administrator once moving the files to the local HDD) but I get a message saying the .msi requires elevated privileges and can only run via the setup.exe file, and the setup.exe gives me the "Boot camp x64 is unsupported on this computer model" even with the tricks here.


Any ideas?

Jun 2, 2012 12:19 PM in response to Great Life

Great Life-

Thank you Sir/Ma'am!


I don't know how I missed the Command Line instructions above. The bootcamp disk had a different path so I had to change some of the directions a bit, but once you use the cd command to go to each directory and run the .msi file, it works. I am up and running and can use my function keys and everything.


I had to do this:

cd d/ D: (d is my optical drive, I did move the files the C drive but couldnt figure out the path)

cd drivers

cd apple

bootcamp64.msi


I still have issues connecting to wireless in odd ways but that's another topic.

Thanks Great Life!

Nov 7, 2013 2:50 PM in response to Christoph112

I am getting the "Boot Camp x64 unsuporrted"... message. As the person above stated there was no bootcamp64.msi. I executed the bootcamp.msi file as described from an elvated dos prompt. Everything appears to install even some screen flicker however after the reboot its clear its missing drivers. I have no wifi and in checking the device manager serveral devices are missing drivers.

Nov 7, 2013 10:55 PM in response to David Kravetz

I have to correct my previous post: It did not work fine.


After having installed the Win64 Drivers manually Windows apparanty rebooted (i did not watch it) and left me an error messagte stating windows could not reboot properly. There was an option to fix or repair. After doing so Windows did boot and seemed to be fine, however I realized that the Internet Explorer alwas crashed due to some dll error. I am not sure how this is related to the Boot Camp Support Software. But that's the point I gave up and bought Parallels 9.

Jan 6, 2014 6:57 PM in response to callmepuck

Sorry, but at the risk of sounding like a total idiot (and I've been Mac-only for 10 years now), I just can't get the bootcamp exe file to run.

I've installed Windows 8 onto my MacBook Pro, downloaded the Windows Support software, and had to install manually all the drivers that I could, since running the bootcamp exe file gives me the "bootcamp x64 is unsupported..." response.

Trying to run it as an administrator gets me nowhere.

And my Windows still won't detect my home wireless network, which is working for all other devices, including my MBP when it runs in OS 10.9.1.

Any suggestions?

And take pity on me- I'll need (fairly) explicit directions.

Thank you!

Mar 25, 2014 7:15 PM in response to ninjabeans

Thanks - this appears to work perfectly!


The only additional issue I had is that the bootcamp installation hung for quite a while on "atigraphics". (I have a 2009 24" iMac.) Eventually I had to cancel the installation. Based on another thread, I moved the ati folder out of the drivers folder and reran the bootcamp64.msi and then it ran fine.

Dec 28, 2014 10:57 PM in response to ninjabeans

hey it will be useful to let people know they can launch command prompt as an administrator by going to the windows icon in the lower left, clicking on it, then typing in the search box 'command prompt' and then RIGHT clicking on it, then choosing 'Run As Administrator'. Otherwise they will not have sufficient privileges to run the msi application. Cheers and thanks for your other points though 🙂

Jan 16, 2015 2:09 PM in response to Great Life

Mac Pro 1,1 (2008), trying to install Win 7 64b with Radeon 5770:


Been at this for a couple of hours before I found your solution. This is the ONLY thing that got it going.


Another hang-up: During initial install of Windows 7 64b, it paused for about 10 minutes then told me it couldn't find the drivers. It didn't say for what but I finally guessed it was the Radeon 5770 causing trouble. I downloaded the drivers and put them on a USB stick and restarted the install. It continued on in seconds instead of giving me the long pause. The funny part was, I downloaded the wrong drivers! I couldn't install them when I finally got to the desktop. I had to go find the right ones, but it allowed Windows to finish the install with the generic VGA driver and that got me going.


LASTLY FOLKS: I'm an old DOS guru. You don't need to:

do cd.. until you're at c: (cd.. cd.. cd.. cd.. cd.., etc)


The command to do that is: cd \ <return>


Unix (terminal), uses a forward slash. DOS uses a backslash. Some commands are common to the two with the only difference the direction of the slash.

"bootcamp x64 is unsupported on this computer model" - Any new information??

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