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"bootcamp x64 is unsupported on this computer model" - Any new information??

Hi everyone,


I'm trying to install Boot Camp after a successful installation of Windows 7 on my iMac Intel, and I'm getting the above message. I've scoured the forums and troubleshooting/repairing the "BootCamp64.msi" file is not working. When I troubleshoot the file, it states that troubleshooting is not necessary. When I try to repair the file, it states that I can only repair items that have been installed.


Has Apple addressed this problem, or are there other solutions to try?


Just to confirm, do I need to install BootCamp 3.0 before I can upgrade to 3.1 or 3.2?


I would have thought that Apple would address this common problem by now.


Any help would be appreciated!!


Thanks,

David

iMac, Mac OS X (10.6.7), 24" Intel iMac

Posted on May 16, 2011 11:14 AM

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Question marked as Best reply

Posted on May 16, 2011 12:41 PM

Click on the *.msi file BootCamp64 found in Apple \ Drivers


Control + click and select the "troubleshoot compatibility mode"


If there is a warning, just skip and ignore (nothing we can do about it) that the driver package is "known to cause trouble."


Yup, 3.0.x -> 3.1 -> 3.2


And nope, EFI32 is unsupported on 64-bit Windows 7. The iMac 2008 didnt' get EFI32 even though they had 64-bit Penryn cpu, and at the same time the MacBOOK and MacBook Pro were listed as supported at the time (the MacBook was actually DROPPED from 'supported' in Late 2008 :-(


As long as it is installed, you are fine, or as good to go as you can.

42 replies

Nov 7, 2013 2:50 PM in response to Christoph112

I am getting the "Boot Camp x64 unsuporrted"... message. As the person above stated there was no bootcamp64.msi. I executed the bootcamp.msi file as described from an elvated dos prompt. Everything appears to install even some screen flicker however after the reboot its clear its missing drivers. I have no wifi and in checking the device manager serveral devices are missing drivers.

Nov 7, 2013 10:55 PM in response to David Kravetz

I have to correct my previous post: It did not work fine.


After having installed the Win64 Drivers manually Windows apparanty rebooted (i did not watch it) and left me an error messagte stating windows could not reboot properly. There was an option to fix or repair. After doing so Windows did boot and seemed to be fine, however I realized that the Internet Explorer alwas crashed due to some dll error. I am not sure how this is related to the Boot Camp Support Software. But that's the point I gave up and bought Parallels 9.

Jan 6, 2014 6:57 PM in response to callmepuck

Sorry, but at the risk of sounding like a total idiot (and I've been Mac-only for 10 years now), I just can't get the bootcamp exe file to run.

I've installed Windows 8 onto my MacBook Pro, downloaded the Windows Support software, and had to install manually all the drivers that I could, since running the bootcamp exe file gives me the "bootcamp x64 is unsupported..." response.

Trying to run it as an administrator gets me nowhere.

And my Windows still won't detect my home wireless network, which is working for all other devices, including my MBP when it runs in OS 10.9.1.

Any suggestions?

And take pity on me- I'll need (fairly) explicit directions.

Thank you!

Jan 7, 2014 8:02 AM in response to triffer

Triffer did you try the steps I have listed?


  1. In Mac, Burn the files to disc via bootcamp
  2. In windows move that file to the desktop in a folder
  3. Then launch command prompt as administrator
  4. do cd.. until youre at c: (cd.. cd.. cd.. cd.. cd.., etc)
  5. cd users
  6. cd yourusername
  7. cd desktop
  8. cd bootcamp_foldername
  9. cd boot camp
  10. cd drivers
  11. cd apple
  12. bootcamp64.msi

Jan 7, 2014 8:16 PM in response to ninjabeans

Hi - Thanks for this.


Well, since I haven't tried basic programming since 1985, I had to find a few youtube videos explaining Command Prompt until I discovered using the "dir" command so I could see what my next cd "..." would be.


So, eventually, I got to cd bootcamp.msi (NOTE the change of file name to bootcamp.msi, not bootcamp64.msi - another small complication).


Then the Bootcamp installer worked, so that's good.


Now I'm on to my next (or really, back to my original) problem - Windows 8/Bootcamp can't detect my wifi network, even after re-installing a new Broadcomm driver. Wifi's fine in OS X, but rebooting doesn't help - see this thread - https://discussions.apple.com/thread/5187393?start=15&tstart=0


Any more suggestions?


Thank you!

Mar 25, 2014 7:15 PM in response to ninjabeans

Thanks - this appears to work perfectly!


The only additional issue I had is that the bootcamp installation hung for quite a while on "atigraphics". (I have a 2009 24" iMac.) Eventually I had to cancel the installation. Based on another thread, I moved the ati folder out of the drivers folder and reran the bootcamp64.msi and then it ran fine.

"bootcamp x64 is unsupported on this computer model" - Any new information??

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