4 Replies Latest reply: May 16, 2011 7:27 PM by laverne's mom
HazyBoston Level 1 (0 points)

My iMac was just infected with by malware. I've refreshed Safari & run my anti-virus but to no avail.....I tried a MacScan malware remover but it hasn't done a thing to address the issue.

 

Any advice would be welcome!

 

Rhiannon


iMac, Mac OS X (10.6.7)
  • laverne's mom Level 2 (395 points)

    Try this discussion https://discussions.apple.com/thread/3055944

     

    and this will also give you lot of information

     

    http://www.reedcorner.net/news.php/?p=138

     

    http://www.reedcorner.net/guides/macvirus/

     

    If you do a forum search on Mac Defender or Protector you will also find a lot of threads about this.

     

    laverne's mom

     

    Message was edited by: laverne's mom

  • HazyBoston Level 1 (0 points)

    thanks! however the MacProtector can't be moved to the trash- pop up box says it is open so can't be moved. new to mac...don't know how to do a forced quit to get it to move.

  • HazyBoston Level 1 (0 points)

    Hi Laverne's Mom,
    Just wanted to say thank you 1,000 times! Your links were fantastic & the reedcorner.net had really clear, simple steps I followed. I'm happy to say the MacProtector is gone, baby gone!

     

    Such a relief! I was about to pay $80 to have StopZilla take care of it.

     

    Many thanks!!!
    Rhiannon

  • laverne's mom Level 2 (395 points)

    Your welcome.  And thank you for the points.  Remember to be careful about downloading things and then installing them.  It is so easy to hit install if you are scared by these trojans. But you really want to think twice (I have to make me think three times even if its something I have gone and looked for and know it is reliable and safe) before you install something.

     

      I'm pretty sure that was mentioned in one of the links but if you are using Safari you want to make sure that you uncheck the box in Safari that automatically opens safe files after downloading.  That is in Safari - Preferences- General.

     

    Laverne's mom

     

     

    Message was edited by: laverne's mom