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Level 1

39 points

Confidential "internetaccounts access group" request

Not for the first time, Mail is flashing a request, "Mail wants to use your confidential information stored in "InternetAccounts Access Group" in your keychain. Do you wan to allow access to this item?"

There are three choices - Always Allow, Deny and Allow.

Before I grant the Always option, I'd like to know more about what this is and why I have to choose to do it? Seems Mail won't work unless I do, because if I simply pick Allow, it continues to flash the request.

I checked the Support Knowledge Base and nothing turned up.

Any ideas?

iMac, Mac OS X (10.5.1), Dual Core Intel

Posted on May 17, 2011 10:54 AM

33 replies

Gijs V.

Level 1

0 points

Nov 28, 2012 7:33 AM in response to LGGeiger

George,

Just a fiew moments ago I had the same problem.

Mail showed my the pop-up you discribed after trying to send an e-mail.

Without thinking I clicked Agree and afterwards I searched in my Keychain for this mysterious InternetAcount Access Group, there I found under the label of the SMTP-server of my main e-mailadress. It said that InternetAcount Access Group was free in using this data. I've immedialty deleted this label from the list of programs that where allowed to use my data. Afterwards I deleted the label which it had made.

The same e-mailaccount on an other computer was using a different SMTP-server so I changed SMTP-adress in my SMTP-service list into a new adress.

I think Michael is true in his conclussion that it could have bin a e-mail whit some kind of virus. The problem doesn't show up now anymore, now I've changed the SMTP-adress... I hope you haven't got problems with this pop-up anymore and that this is only new advice for other users of this page.

Gijs

P.S. I'm Dutch and I guess I've made a lot of grammatical mistakes, please forgive me for that!

Clif H

Level 1

119 points

Feb 27, 2013 7:08 AM in response to LGGeiger

Just in case someone else stumbles on this thread as a result of looking up InternetAccounts, this is the standard Keychain item that is added when a user configures an Exchange account through System Preferences. Apple Mail, Calendar, Contacts, and Notes all pull from the same InternetAccounts keychain item in order to authenticate to the server listed. It is NOT malware/virus but a standard element of the OS.

Dec 7, 2013 9:01 AM in response to LGGeiger

I have had this problem for awhile with popping up with that message when emailing photos. I went into I-photo preferences and turned off the option of "share entire album." The message no longer pops up. I don't understand what the "sharing entire album" means but I am happy I found the solution for me.

Confidential "internetaccounts access group" request