You don't have enough access privileges

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You don't have enough access privileges

I have just gotten my computer fixed at the Apple store for a bad harddrive and a bad left fan. I bring my computer home and open up iTunes to plug in my new iPod Touch. I get an error that says "You don;t have enough access privileges for this operation." and then iTunes closes 5 seconds later. It does this everythime I open iTunes, and it happens right away.

I have already tried setting permissions to Read&Write for all users in the Get Info screen for my iTunes music folder and selected the "apply to enclosed folders." I've deleted and reinstalled iTunes twice. I've tried it all and can not get this stupid error to go away.

Any help would be great,Thanks

-Austin

MacBookPro, Mac OS X (10.6.7), 15 inch 2.16 GHZ Intel Duo Core

Posted on May 18, 2011 7:20 AM

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Answer 1

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Jolly Giant

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May 18, 2011 7:28 AM in response to drummerkid33

see if anything in this support article helps.

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Answer 2

drummerkid33 Author

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May 18, 2011 8:54 AM in response to Jolly Giant

I've already tried repairing the disk permissions and that has not worked either

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Answer 3

Jolly Giant

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May 18, 2011 9:10 AM in response to drummerkid33

okay, i found this article.

any help ?

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Answer 4

drummerkid33 Author

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May 18, 2011 9:34 AM in response to Jolly Giant

Thanks. For your help. I will try this tonite when I get home

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Answer 5

drummerkid33 Author

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May 18, 2011 5:46 PM in response to Jolly Giant

That did it! Thanks so much for all your help, you're a life saver

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Answer 6

May 18, 2011 7:39 PM in response to Jolly Giant

Hi

Thanks for this ... worked for me too!

My Shared folder was gone .... no idea why. Must have been an Update sometime.

Good now though.

Best

Lee

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Answer 7

b noir

Level 9

72,324 points

May 19, 2011 4:39 AM in response to Jolly Giant

🙂 Good catch, JG.

The following KB doc also covers this issue (and has info on related issues with iTunes on Windows systems too):

iTunes: Missing folder or incorrect permissions may prevent authorization

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Answer 8

Jolly Giant

Level 7

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May 19, 2011 8:22 AM in response to b noir

b noir wrote:

🙂 Good catch, JG.

The following KB doc also covers this issue (and has info on related issues with iTunes on Windows systems too):

iTunes: Missing folder or incorrect permissions may prevent authorization

hmm, i have that KB in my database, Tony, but it doesn't tackle iTunes quitting after giving the error (unless i missed something).

guess that's why i didn't mention it here 😉

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Answer 9

b noir

Level 9

72,324 points

May 19, 2011 3:00 PM in response to Jolly Giant

hmm, i have that KB in my database, Tony, but it doesn't tackle iTunes quitting after giving the error (unless i missed something).

🙂 No, you're doing fine. The article is the thing that is missing something. iTunes launch failures should really be added in there as another possible symptom of trouble with the SC Info folder. (There have been KB articles about it as a possible cause of iTunes for Windows launch failures for nearly 6 years, for example.)

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Answer 10

maikwl

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Aug 30, 2011 2:18 PM in response to b noir

This did the trick for me. (I created a shared folder that was missing under /Users and modified permissions.) Thank you b noir.

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Answer 11

nsfw

Level 1

5 points

Sep 23, 2011 10:38 AM in response to b noir

Thanks guys. I just settup an SSD on my Mac Mini and moved everything over except my home dirs. iTunes would give me the permission problem messages and I couldn't figure it out. Turns out I needed to move Shared over to the boot drive.

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Answer 12

DanSouza

Level 1

4 points

Mar 6, 2012 7:07 PM in response to nsfw

@nsfw this was exactly my case. Thanks for putting the right keywords so my google search found your post. 🙂

The way I corrected mine, instead of moving the Shared folder over to the boot drive, I kept it in the HDD and created a symlink in the boot drive. This can be done by dragging and dropping the Shared folder to /Users folder while holding command+option.

Thanks!

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