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MacBookPro Kernel Panic Error.

Hi, sorry for my english.

I bought my new mac book pro 13 "15 days ago. I already had 3 times the error message "You need restart your computer ......." I run these operations from Apple, restart in safe mode, I had no problem. How can I tell if the problem has been solved? Thanks

MacBook Pro, Mac OS X (10.6.7)

Posted on May 19, 2011 10:46 AM

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Question marked as Best reply

Posted on May 19, 2011 10:48 AM

Please launch the Console application and navigate to /Library/Logs/PanicReporter. Post the most recent panic log.

19 replies

May 24, 2011 7:40 PM in response to Baby-Boomer-USofA

Can you guys help me with my panic log....


I am running 2 week old MBP 13inch i5 with RAM upgrade to 8gb


Here is the log:


Tue May 24 19:13:51 2011

panic(cpu 0 caller 0xffffff80002d1208): Kernel trap at 0xffffff8000221ad1, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0x0000000101f86000, CR3: 0x0000000068f9d000, CR4: 0x0000000000040660

RAX: 0x0000000000000049, RBX: 0x0200000000000000, RCX: 0xffffff80148f7ba8, RDX: 0x0000000000003c18

RSP: 0xffffff80b1423c40, RBP: 0xffffff80b1423c60, RSI: 0x000000002231db52, RDI: 0xffffff8004294780

R8: 0x00000000000b5000, R9: 0xffffff80b1423d80, R10: 0x0000000000001211, R11: 0x0000000000000000

R12: 0xffffff8013ecb800, R13: 0xffffff8004294780, R14: 0x00000000001a9000, R15: 0x000000000000000c

RFL: 0x0000000000010206, RIP: 0xffffff8000221ad1, CS: 0x0000000000000008, SS: 0x0000000000000010

Error code: 0x0000000000000000


Backtrace (CPU 0), Frame : Return Address

0xffffff80b14238e0 : 0xffffff8000204d15

0xffffff80b14239e0 : 0xffffff80002d1208

0xffffff80b1423b30 : 0xffffff80002e3f4a

0xffffff80b1423b40 : 0xffffff8000221ad1

0xffffff80b1423c60 : 0xffffff80002a4863

0xffffff80b1423cf0 : 0xffffff80002a6257

0xffffff80b1423de0 : 0xffffff80002b7a83

0xffffff80b1423e10 : 0xffffff8000293e29

0xffffff80b1423e50 : 0xffffff8000205536

0xffffff80b1423e80 : 0xffffff80002029eb

0xffffff80b1423ef0 : 0xffffff8000274176

0xffffff80b1423f60 : 0xffffff80002c3095

0xffffff80b1423fa0 : 0xffffff80002e4894


BSD process name corresponding to current thread: firefox-bin


Mac OS version:

10J4138


Kernel version:

Darwin Kernel Version 10.7.4: Mon Apr 18 21:24:17 PDT 2011; root:xnu-1504.14.12~3/RELEASE_X86_64

System model name: MacBookPro8,1 (Mac-94245B3640C91C81)


System uptime in nanoseconds: 435293986437

unloaded kexts:

com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0xffffff7f8107e000, size 0x65536) - last unloaded 179027194487

loaded kexts:

com.parallels.kext.prl_vnic 6.0 11828.615184

com.parallels.kext.prl_netbridge 6.0 11828.615184

com.parallels.kext.prl_usb_connect 6.0 11828.615184

com.parallels.kext.prl_hid_hook 6.0 11828.615184

com.parallels.kext.prl_hypervisor 6.0 11828.615184

com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 28085414080

com.apple.driver.AGPM 100.12.31

com.apple.driver.AppleMikeyHIDDriver 1.2.0

com.apple.driver.AppleHDA 2.0.5f13

com.apple.driver.AppleMikeyDriver 2.0.5f13

com.apple.driver.AppleUpstreamUserClient 3.5.7

com.apple.driver.AppleMCCSControl 1.0.20

com.apple.driver.AudioAUUC 1.57

com.apple.driver.SMCMotionSensor 3.0.1d2

com.apple.driver.AppleIntelHDGraphics 6.3.4

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.1.6

com.apple.filesystems.autofs 2.1.0

com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1

com.apple.driver.AppleLPC 1.5.1

com.apple.driver.AppleBacklight 170.0.46

com.apple.kext.AppleSMCLMU 1.5.2d10

com.apple.driver.AppleIntelSNBGraphicsFB 6.3.4

com.apple.driver.AppleUSBTCButtons 201.2

com.apple.driver.AppleUSBTCKeyboard 201.2

com.apple.driver.AppleIRController 303.8

com.apple.iokit.SCSITaskUserClient 2.6.8

com.apple.BootCache 31

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.iokit.IOAHCIBlockStorage 1.6.4

com.apple.driver.AppleUSBHub 4.2.0

com.apple.driver.AppleFWOHCI 4.7.3

com.apple.driver.AirPort.Brcm4331 432.11.3

com.apple.driver.AppleSDXC 1.0.2

com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8

com.apple.driver.AppleEFINVRAM 1.4.0

com.apple.driver.AppleSmartBatteryManager 160.0.0

com.apple.driver.AppleAHCIPort 2.1.7

com.apple.driver.AppleUSBEHCI 4.2.0

com.apple.driver.AppleACPIButtons 1.3.6

com.apple.driver.AppleRTC 1.3.1

com.apple.driver.AppleHPET 1.5

com.apple.driver.AppleSMBIOS 1.7

com.apple.driver.AppleACPIEC 1.3.6

com.apple.driver.AppleAPIC 1.4

com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0

com.apple.security.sandbox 1

com.apple.security.quarantine 0

com.apple.nke.applicationfirewall 2.1.11

com.apple.driver.AppleIntelCPUPowerManagement 142.6.0

com.apple.driver.AppleProfileReadCounterAction 17

com.apple.driver.DspFuncLib 2.0.5f13

com.apple.driver.AppleProfileTimestampAction 10

com.apple.driver.AppleProfileThreadInfoAction 14

com.apple.driver.AppleProfileRegisterStateAction 10

com.apple.driver.AppleProfileKEventAction 10

com.apple.driver.AppleProfileCallstackAction 20

com.apple.iokit.IOFireWireIP 2.0.3

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.IOSurface 74.2

com.apple.iokit.IOBluetoothSerialManager 2.4.5f1

com.apple.iokit.IOSerialFamily 10.0.3

com.apple.iokit.IOAudioFamily 1.8.3fc2

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.AppleHDAController 2.0.5f13

com.apple.iokit.IOHDAFamily 2.0.5f13

com.apple.iokit.AppleProfileFamily 41

com.apple.driver.IOPlatformPluginFamily 4.7.0a1

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleBacklightExpert 1.0.1

com.apple.iokit.IONDRVSupport 2.2

com.apple.driver.AppleSMC 3.1.0d5

com.apple.driver.AppleThunderboltEDMSink 1.0.5

com.apple.driver.AppleThunderboltEDMSource 1.0.5

com.apple.iokit.IOGraphicsFamily 2.2

com.apple.driver.AppleThunderboltDPOutAdapter 1.2.0

com.apple.driver.AppleThunderboltDPInAdapter 1.2.0

com.apple.driver.AppleThunderboltDPAdapterFamily 1.2.0

com.apple.driver.AppleThunderboltPCIDownAdapter 1.1.5

com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f1

com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f1

com.apple.iokit.IOBluetoothFamily 2.4.5f1

com.apple.driver.AppleUSBMultitouch 207.5

com.apple.iokit.IOUSBHIDDriver 4.2.0

com.apple.driver.AppleUSBMergeNub 4.2.2

com.apple.driver.AppleUSBComposite 3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.6

com.apple.iokit.IOCDStorageFamily 1.6.1

com.apple.driver.XsanFilter 402.1

com.apple.driver.AppleThunderboltNHI 1.2.3

com.apple.iokit.IOThunderboltFamily 1.3.5

com.apple.iokit.IOAHCISerialATAPI 1.2.6

com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8

com.apple.iokit.IOUSBUserClient 4.2.0

com.apple.iokit.IOFireWireFamily 4.2.6

com.apple.iokit.IO80211Family 320.1

com.apple.iokit.IONetworkingFamily 1.10

com.apple.iokit.IOAHCIFamily 2.0.6

com.apple.iokit.IOUSBFamily 4.2.2

com.apple.driver.AppleEFIRuntime 1.4.0

com.apple.iokit.IOHIDFamily 1.6.6

com.apple.iokit.IOSMBusFamily 1.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 6

com.apple.driver.DiskImages 289

com.apple.iokit.IOStorageFamily 1.6.3

com.apple.driver.AppleACPIPlatform 1.3.6

com.apple.iokit.IOPCIFamily 2.6.3

com.apple.iokit.IOACPIFamily 1.3.0

Dec 20, 2011 12:32 AM in response to mbades

Follow the instruction given in Apple Support page --


http://support.apple.com/kb/TS3742


it may help you to get rid from kernel panic issue.


or


You can try


  • Check you are having sufficient RAM avilable with your system. And also check RAM is properly inserted to its expansion slot or not.
  • With your Mac OS X startup disk repair disk and permission.
  • Try to rul out Startup items or Login items because corrupted or incompatible Startup items can cause this kernel panic issue with Mac.
  • Check the driver compatibility and the hadrware used is current or not and also check connections of cables are proper or not.
  • Remove an incompatible, defective, or corrupted third-party applications

May 18, 2012 4:48 AM in response to KG13

See this section of report:


com.parallels.kext.prl_vnic 6.0 11828.615184

com.parallels.kext.prl_netbridge 6.0 11828.615184

com.parallels.kext.prl_usb_connect 6.0 11828.615184

com.parallels.kext.prl_hid_hook 6.0 11828.615184

com.parallels.kext.prl_hypervisor 6.0 11828.615184

com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 28085414080


I don't have any problems with 10.7.4 until I ran Parallels 6

It crashes the system.

It's not a memory problem. I have 16GB of of it on the same Mac.

It's about Parallels.

Send them report, but I don't think they would roll out any update ever.

I have't got any updetes from them after version 7 release.

MacBookPro Kernel Panic Error.

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