Duplicate files after a Carbonite Restore

Question

Level 1

0 points

Duplicate files after a Carbonite Restore

I recently bought a new MBP to replace my old one. I use the Carbonite back up system. When my "restore" from Carbonite was completed, I noticed that it had taken up twice the amount on my HD than the size of the restore. Basically what it did was restore to both the Macintosh HD AND another location under "Places." My questions:

1) Any suggestions on the best way to remove the duplicated files from the location under "Places"?

2) Is the location under "Places" a user or just a partition on the hd?

3) Can the location under places be removed altogether, and would I want to do that?

Thanks for you help. As you can tell, I'm really new to all this.

MacBook Pro, Mac OS X (10.6.7)

Posted on May 23, 2011 1:02 PM

Reply

Answer 1

leroydouglas

Level 10

199,128 points

May 23, 2011 1:57 PM in response to newlifesd

Well it is not going to be a Partition unless you partitioned the new HD.

Could be a old system file preserved, look on your Macintosh HD for some such.

You don't explain so well the two different location. How about in finder you click your "places" in question and control click the title at top of window to show hierarchy, where does it reside?

Your Username should be one place where you expect your files to be.

Not such a good testimonial for Carbonite. Carbonite Customer Support

Reply

Answer 2

newlifesd Author

Level 1

0 points

May 23, 2011 1:56 PM in response to leroydouglas

Again, you are admittedly not dealing with a computer genius in me. But I control clicked as you suggested, and the "places" in question is at the top (with my name & the house next to it), followed by "Users," "Macintosh HD," then "My name" MacBook Pro.

Reply

Answer 3

leroydouglas

Level 10

199,128 points

May 23, 2011 2:07 PM in response to newlifesd

That part seems correct. An old Systems Folder on the Macintosh HD?

Also go up on level to your "My name" MacBook Pro. Is there a duplicate there?

Reply

Answer 4

newlifesd Author

Level 1

0 points

May 23, 2011 2:10 PM in response to leroydouglas

Could be. Under Macintosh>System>Library>Users, there is a blue folder with my name that has the identical files in it that are located in the next user, which is the one in question (with the house by it). Both are located under Macintosh HD which I assume is correct.

Reply