iTunes for Windows 7 unable to read CDs (DVD works)
My wife just bought a new Lenovo Z565 laptop.
The DVD burner works just fine except that it can't read CD's. No playing nor importing.
I ran the iTunes diagnostics and got the following information....
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Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
LENOVO 4311
iTunes 10.2.2.14
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver not found.
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0xxxxxxxxxxxxxxxxxx
Current user is not an administrator.
The current local date and time is 2011-05-23 21:53:39.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Mobility Radeon HD 4200 Series
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.2.2.14 (x64) is currently running.
iTunesHelper 10.2.2.14 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
F: HL-DT-ST DVDRAM GT30N, Rev LE12
Audio CD in drive.
Found 26 songs on CD, playing time 70:03 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:47:45
Track 3, start time 04:01:72
Track 4, start time 05:01:37
Track 5, start time 05:58:07
Track 6, start time 06:07:07
Track 7, start time 06:54:00
Track 8, start time 10:00:50
Track 9, start time 12:30:32
Track 10, start time 15:56:37
Track 11, start time 21:28:50
Track 12, start time 26:13:17
Track 13, start time 29:18:40
Track 14, start time 32:07:50
Track 15, start time 35:28:22
Track 16, start time 38:54:17
Track 17, start time 41:45:45
Track 18, start time 45:10:65
Track 19, start time 48:07:70
Track 20, start time 52:21:50
Track 21, start time 55:26:45
Track 22, start time 60:20:50
Track 23, start time 62:28:50
Track 24, start time 63:50:12
Track 25, start time 66:18:37
Track 26, start time 68:14:50
Audio CD reading failed. Error Code: 23 23 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.
iTunes cannot play or import music from a CD in this drive. The drive may need a firmware update. Check with the manufacturer.
Get drive speed succeeded.
The drive CDR speeds are: 10 16 24.
The drive CDRW speeds are: 10.
The drive DVDR speeds are: 10.
The drive DVDRW speeds are: 10.
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iTunes windows-OTHER, Windows 7
