delete wrong apple ID from the appstore login

Slowly26354 wrote:

Sigh....here is the answer.

Not really, This thread & this forum is for the iTunes store on the iPad.

Either way, simply sign out of the iTunes store and sign back in with the correct AppleID.

Or just enter the password for that username it is asking for.

Sadly none of this explains why I can download new aps from the app store but not update old ones.

So, Chris CA, can you further anythng since I have answered the questions you posted in response to my original post? (see below for reminder)

Chris CA wrote:

quilkin wrote:

I have tried all the suggestions in this thread (yes, including Chris CA's); nothing works except the option to delete apps and then re-download them.

Where are you seeing an option to delete & redownload?

I changed ny ID because my old email address was due to be withdrawn; I had no choice. Everything else works with my new ID;

You changed your old AppleID to a new email address or you created a new AppleID?

I definately changed my old ID to a new one. My password remained the same. If I had created a new one I could understand the consequences perfectly. (Yesterday, after posting my message, I did create the old ID again to see if that would help, but of course it then needed all my credit card details again before I could use the app store, so I gave up at that point.

Log out of the iTunes store and log back in with updated AppleID

Chris CA wrote:

Log out of the iTunes store and log back in with updated AppleID

It doesn't matter how many times you suggest this, it still doesn't work!

I have now recreated my old ID (in addition to the changed one), and entered credit card details to activate it. Now when I try to update an app, the old username/password is accepted, but then the 'installing' button just disappears and nothing further happens. When I exit the 'App Store' app and restart it, we are back to square one, no apps updated.

I assume that although my username and password are now as they were before, there is probably some hidden code which is now different as it's effectively a new ID. This appears to have confused the system even more.

Select one of these old app, right click - get info.

Look at Summary tab. This shows the account name this items was purchased with.

Is it what you think it should be?

On my Mac, yes. I then used iTunes on my PC and all the items had the original ID, even those new apps I downloaded since using the new ID.

But the PC copy of iTunes gave me the clue to what was wrong, I had been using a developer ID and not my iTunes ID. Someone a long time ago suggsted I should have a different ID for development. Perhaps that was a bad bit of advice.

Thanks for patience.

Glad you got it sorted.

Having an old AppleID and forgetting about it is the problem much of the time (which is why it gets suggested over & over to check & recheck).

People get a different ISP/email and think they need to get a new AppleiD because they no longer have that email address. Then they have a problem updating apps/downloading past purchases (as is the case here).

Just update your AppleID with new info/email address.

ThisisdannyVega ,

This is by far the best solution I've found. I work in a repair shop and we have to back data up before a restore. I was having customers returning because they are propted to enter the password for an Apple ID that wasn't theirs when updating apps. After confirming that the customer was logged into iTunes, iCloud , ect. with the correct Apple ID I just deleted the apps and redownloaded with their Apple ID. Problem solved!! I also deleted all apps from our iTunes to prevent future issues. Thank you!

freddydrumbum wrote:

ThisisdannyVega ,

This is by far the best solution I've found.

Deleting apps in iTunes, sign out then sign back in with updated AppleID, redownloading apps and drag them to iPhone is "better" than simply signing out and signing back in with updated AppleID?

How is it better?

My issue is slightly different than the original issue posted, as I work with very large volumes of iPhones that need to be backed up. The apps were being backed up to iTunes. I didn't realize that those apps, even though free, would still be attached to the apple id that originally downloaded it. When I restored a different device, iTunes recognized that, let's say "facebook" was on the device. Instead of having the device redownload "facebook" using the correct apple id, it would restore the app backed up to computer, which was associated with the wrong apple id. The problem was when the customer was notified to update an app, they were propted to enter the password to a different apple id; the apple id that originally downloaded the app. In most cases the apple id seemed to be completely random. But deleting the app directly from the phone and redownloading using the correct apple id is the best solution that I've found.

freddydrumbum wrote:

My issue is slightly different than the original issue posted, as I work with very large volumes of iPhones that need to be backed up. The apps were being backed up to iTunes

How were you transferring apps from customers phones to your computer? Did they give you their AppleID & Password? (which is needed to copy the apps to your computer)

A backup does not contain any apps. And to get the apps back onto the phone, your computer needs to be aurthorized for that AppleID.

When I restored a different device, iTunes recognized that, let's say "facebook" was on the device. Instead of having the device redownload "facebook" using the correct apple id, it would restore the app backed up to computer, which was associated with the wrong apple id.

So th eapps were most likely from a previous customer.

Gotcha.

iTunes always prompts me to back up purchases and apps. Never needed apple id to do so. Doesn't matter though, because I won't be backing apps up any longer. I just have the customer go to App store/updates/purchased to redownload missing apps. Works like a charm. And, it clears up space on the device so it runs better.

freddydrumbum wrote:

iTunes always prompts me to back up purchases and apps.

Does it?

Or does it tell you to back up iPhone?

finally i found the solution...

install itunes software in ur pc

then login with ur new apple id ( with the same id as u r logged in2 ur iphone's itunes store)

download the apps from itunes store in2 ur pc itunes software which were asking for old apple id.

connect ur iphone to pc, then install via itunes software in2 ur iphone.

thats it..use ur updated apps...njoy !!!!

You freaking rock! :-)