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YouTube Fullscreen Choppy Playback with mid 2011 iMac

Hello,

I have a BTO 27" iMac with 3.4 GHz i7 and the 6970M 2GB graphics card. Everything else is stock. The problem I'm having is that with every YouTube video at any quality (240p, 360p, 480p, 720p, 1080p) played in fullscreen, the playback is choppy. It's not my internet connection because I've even let the video load completely. Also when I exit fullscreen, it's perfectly smooth. This is very surprising to me. However, with Vimeo and other flash videos at fullscreen the playback is nice and smooth. Has anyone else experienced this? What do you recommend? In the mean time I've been doing the scroll to zoom to fullscreen videos.

iMac, Mac OS X (10.6.7), Mid 2011, 3.4 GHz i7, 6790m 2GB

Posted on May 26, 2011 1:15 PM

Reply
51 replies

Apr 3, 2013 3:58 PM in response to komocode

That's strange people are still having this problem. I don't know if it was a Mac OS, Flash, or web browser update but I've been watching videos just fine for a longer than I can remember now. Definitely been fine some time after I marked the pondchadwick's post as solving it for me. You've tried all the other tips and are all up-to-date software wise?

Apr 25, 2013 2:03 PM in response to David M Brewer

I tried that. I tried that many times. I used to tell people to do that before getting my new Mac with Snow Leopard a couple of weeks ago. But still I had choppy full screen video.


I just deleted those folders, and bam! videos now run smoothly. I didn't even need to reinstall Flash.


I was about to give up and switch to Firefox, which for some reason was immune to this flash problem.

David M Brewer wrote:


EeZeEpEe wrote:


SUCCESS! Finally! After all these months of command-scrolling to zoom in I finally have it running smooth. I think what really did it was I opened up ~/Library (User library), typed "flash" in the search box, clicked "library" so it would search only there, then deleted the two "Flash Player" folders. One was cache and another was preferences. I did do the uninstall and reinstall too but I'm guessing this was the really fix.

You can remove those files by doing this:

Open Systems Preferences...

Click on the Flash logo in Others...

Click on the Advance tab...

Browsing Data and Settings...

Click on the Delete All button...

User uploaded fileUser uploaded file

May 31, 2013 1:13 PM in response to komocode

I went through the same process as the rest of this thread's readers...toggle hardware accel, manually deleted "~/Library/*...*/Flash Player" folders, produced one smooth play, although in fullscreen frame rate was inconsistent. After refresh, video reverted to unwatchable state...toggle hardware accel again, no difference. Cleared all caches through the preference pane, same result.


I considered the "About This Mac" workaround for a bit, pondering perhaps some fault within the interaction between flash, cocoa, and whatever other abstraction layers separate flash from the integrated gpu drivers in my 15" retina mbp (flash in safari doesn't trigger a switch to the discrete gpu).


Then it occurred to me that Adobe has had its dev fails in the past (ahem...photoshop being 32bit because of carbon until CS5), but they already acknowledged this issue and fixed it once before - not sure if those release notes were from this . It would make sense that, if the issue resurfaced, they'd be doing something to fix it.


By that logic, I downloaded and installed the Flash Player 11.8 Beta. Immediate improvement, especially once I re-enabled hardware accel. Multiple refreshes, cmd+Q and restart safari, reboot the whole computer...rock solid all day long. Not even an intermittent wifi connection with reception bordering between meh and outright connection fail was able to impede the performance.


So thats my suggestion - install the latest flash beta.

Oct 6, 2013 3:19 PM in response to NValdes

Hmmmm. Tried installing the Flash beta 11.9 and I still have this problem. Frame rate is a little better then before but still unwatchable and nowhere near non-full screen frame rate. This is super frustrating. I bought the big video card at the time to avoid these kinds of problems.


For reference this is my system info:


User uploaded file

iMac 27" mid 2011

3.5 GHz Intel Core i7

24GB 1333 Mhz DDR3

AMD Radeon HD 6970M 2048 MB

YouTube Fullscreen Choppy Playback with mid 2011 iMac

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