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Lost Password to iPhone Backup

Actually, I don't recall ever setting one. Now however, I have a new phone and cannot restore it from the backup, as there it prompts me for a password I don't have! I tried all the ones I've used for my iPhone and pretty much every other one of which I can think, all to no avail. I need the data in the back up. But I can't get to it. I've already tried the keychain route to no avail. Does anyone have any suggestions? I have a MacBook Pro running Mac OSX 10.6.7 and iTunes 10.2.2. The iPhone is an iPhone 4.

iPhone 4

Posted on May 31, 2011 9:28 PM

Reply
Question marked as Top-ranking reply

Posted on May 3, 2018 4:29 PM

Lawrence Finch wrote:


m-zreik wrote:


I lost backup password. But I dont remember that i put any password . is their any solution to get back my backup??

Start guessing. You entered it, twice, possibly years ago. It never changes. You get unlimited guesses. to speed up the process uncheck "Encrypt Backup" and you will be prompted immediately. If you are like most people you reused a password, probably related to your iPhone or your Apple ID. If you have a company MS Exchange account on your phone it might have been a company email or domain password, and on rare occasion, it was actually entered by your system administrator.


To jog your memory, I have created a list of passwords that users in this thread have discovered when they guessed the right one:


  • First iTunes account password (40 different users)
  • Old iTunes account password, but not the oldest one
  • Password used for almost all accounts (3 different users)
  • All digit Password created a long time ago
  • Computer/laptop login password (4 users)
  • Laptop password (2 users)
  • Computer password (4 users)
  • Email password (3 users)
  • iTunes with no capital letters
  • Password not used anywhere else
  • All numeric used in the past
  • Password for old gaming site
  • PC password (5 users)
  • “iphonelogin”
  • work computer password
  • Current app store password (2 users)
  • Paypal account password
  • iPad unlock passcode
  • Strongest variation of the base password I have ever used
  • Old password
  • Old work password
  • Macbook password (2 users)
  • Restriction passcode
  • Gmail password (2 users)
  • Current Apple ID password (2 users)
  • Apple MobileMe password
  • Apple ID password, but all lower case (8 users)
  • Apple ID password, first one ever used, but all lower case (2 users)
  • iPhone passcode when corporate profile was installed
  • Passcode for a website
  • iPhone screen unlock passcode (9 users)
  • iPhone unlock passcode at the time the first backup was made (3 users)
  • First password for work computer
  • Old password used over 2 years ago (2 users)
  • Previous owner’s iTunes password
  • Current laptop password
  • Wireless network password
  • Electric bill and Skype password
  • icloud password, all lower case
  • Windows login for very old laptop
  • iMac password (3 users)
  • First iPhone 4 digit passcode
  • iTunes password from last year
  • 4 year old password
  • iTunes password (current) (3 users)
  • Old PC password
  • Password for “Good” application
  • Password used for everything+1234
  • 1234 (4 users)
  • 12345 (2 users)
  • 0000
  • Password I use for everything else (2 users)
  • One of my husband’s passwords
  • Some old non-Apple product password
  • Screen passcode of the first iPhone that was backed up (2 users)
  • Old password with different case on first letter
  • “password” (2 users)
  • Windows Administrator password (2 users)
  • Original Windows Administrator password
  • Mackbook administrator password
  • “iphone”+4 digit unlock code
  • Voicemail password
  • asd
  • “herpderp”
  • “darwin” (first name from credit card account)
  • First name, all lower case
  • Ms Exchange account password
  • Facebook password
  • Browser password
  • Network admin password

Nice list, Lawrence! My god, I can't believe this issue is continuing. ITunes needs to warn people about the implications of entering a password for a backup. If it said "This password will be used automatically without prompting for all future backups. Please record it in a safeplace" then people wouldn't continue making the same mistake they've been making since this thread started 7 years ago.


Yes, I've suggested it at Product Feedback - Apple. If all the people here reporting problems did too then it would be fixed.

1,060 replies

Oct 7, 2017 10:39 PM in response to Jp_mismo

Apple created a password made from your old iPhone password combinations.

No. Apple did not do this.


Apple will going to put password on your backup for the “safety” of your files.

Again, No.


This was a choice you made. It is not set by Apple or by default. You, or perhaps a corporate employer with an installed profile on your device, made an overt, deliberate choice to set a password for your iTunes backup.


Apple seriously need to resolve these issues.

The issues where users can't recall setting a password? Twice? And then years later believing every conspiracy theory on Google about "who did this?" Not sure how Apple can resolve this issue.

Oct 8, 2017 3:39 PM in response to Jp_mismo

There is no issue to solve. Backups do not get encrypted by themselves, and if you are going to restore a device to a backup, you need to be running the same iOS as the backup or higher in order to do the restore.


You figured out your password, and you updated your device. No issue - simply a matter of getting your stuff into the position it needed to be in to do the setup.


GB

Oct 11, 2017 6:31 PM in response to Omom127

Can someone explain why it's useful to have an unrecoverable password? All of my other accounts with other companies will give me the opportunity recover a lost password. If I forget the password to my ATM card, my bank doesn't say "sorry, there's no way to get your money now." If I forget the password to my google account, they email me at my other email address or text me on my phone. But if you forget the password for your iPhone backup, (an obscure password most people seem unaware of), then that's it: no iPhone backup. Who does this serve? Are any customers having a better experience because of this feature? Are there any success stories about the time someone almost backed up someone else iPhone but they were foiled because the security so extremely tight? What's the point? Please explain who is helped by a password that cannot ever be recovered by anyone?

Oct 12, 2017 4:27 AM in response to Lawrence Finch

Ok, so you've proven beyond the shadow of a doubt that iTunes is doing what Apple wants it to do.


I think it's abundant clear from seven years of complaints that what Apple want iTunes to do is NOT what Apple customers want iTunes to do.


Was there a point in time when there were a lot iPhone backup hacks and this level of security became necessary?

Oct 13, 2017 12:12 AM in response to buckeye89

Same happened to me, I tried to enter all codes: screen unlock, apple ID, Windows, nothing. Then I simply entered my SIM PIN code and it worked. MobileIron was setup on my PC to encrypt my data and the code was the same.

So I don't know if it was the SIM PIN or MobileIron that was used to encrypt the data, just try these two and hope it will help too

Oct 15, 2017 1:21 AM in response to Lawrence Finch

Same thing just happened to me. My phone wasn’t holding it‘s charge & the techs at the Apple Store didn‘t know why. They suggested I back up my iPhone 6 then use the Restore iPhone in iTunes. I’ve never ticked the Encrypt Backup box or set a password for any backup. I know this because when I now tick the Encrypt Backup the Set Password box appears asking me to select a password & verify it. I backed up (no encryption) then went through the Restore iPhone procedure. When I tried to restore the backup it asked for a password. l’ve tried all the usual passwords to no avail. Without reading 67 pages, is there a way to restore non encrypted data without a password?

Any assistance would be appreciated.

Oct 15, 2017 2:35 PM in response to Creomaracure

Was there a point in time when there were a lot iPhone backup hacks and this level of security became necessary?


Apple added the option to prevent unencrypted backups storing health data, HomeKit data and passwords. I would suggest the risk of annoying the "freedom fighter mindset" outweighs the risk of inadvertently allowing naive/inexperienced users to store private sensitive data in a non-encrypted manner.


You could also post the question to the many corporate employers out there who force the encryption requirement on their iOS device users via a management profile.

Oct 17, 2017 9:22 AM in response to buckeye89

I tried everything everyone suggested on this first page and nothing worked... then I typed in the password I use to unlock my mac when it's sleeping and it worked. That's not the password I used when I first got my iPhone, not the passcode, not 000 or 1234, and not the password I changed it to when I checked "encrypt." I'm sure somewhere in these answers, coincidentally passwords that worked also happened to be passwords that were used in other places so it's hard to pinpoint exactly which password is the ultimate answer. I don't believe I used my mac password anywhere else, so it just might be the one. Try that if nothing else works!

Oct 29, 2017 1:19 PM in response to buckeye89

I know it's an old discussion, but it's the first result on search engines. Same thing happend here and I was 100% sure I didn't use any password. Try the password of your useraccount on your computer. Worked for me.

Nov 3, 2017 4:48 PM in response to buckeye89

Part of the issue here is that the user is not asked to re-enter their password on subsequent backups. Let's assume I did set a password at some point and don't know what it was (although I always use 1 of 3 passwords for local auth and none of those are working so I am suspect of that, perhaps Apple is defaulting to a user account password?). If I haven't backed up in months, iTunes should re-prompt for my backup password. I am absolutely positive that I was not re-prompted for this password despite performing a manual backup over 2 months after the previous backup I made.


I would prefer to see all manual backups require a verification of the password BEFORE making the backup. For most users, iCloud backups will be happening automatically and iTunes backups are a quicker, more secure way to backup prior to switching devices. In these cases, the user will be backing up and restoring from backup on the same day, or the following few days. This is a perfect opportunity to ensure there is no confusion about the password and prevent the user from receiving a new device and being unable to properly restore because of years old passwords.

Nov 7, 2017 3:25 AM in response to buckeye89

I went through all the forums and tried to find the answer to this question with no success. Then I read somewhere that the password is the same as your phone unlock passcode from when you did the back up! So thankfully I remembered what the unlock code was of my phone at the time I did the backup and finally managed to access the back up. I hope this helps!

Nov 9, 2017 8:48 AM in response to buckeye89

This seems like a lost cause... this also points out a very major flaw in apples philosophy. the accidental encryption of our Iphone to our computer causing this problem needs a solution that is still highly secure... such as proof of Government ID, security questions, itunes information on viewing things that can be matched to our profile. To lose in my case over 10 years worth of notes and shortcuts to my livlihood (book author) has me appauled. I am furious that Apple has not created a highly secure work around for this problem.

Lost Password to iPhone Backup

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