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Lost Password to iPhone Backup

Actually, I don't recall ever setting one. Now however, I have a new phone and cannot restore it from the backup, as there it prompts me for a password I don't have! I tried all the ones I've used for my iPhone and pretty much every other one of which I can think, all to no avail. I need the data in the back up. But I can't get to it. I've already tried the keychain route to no avail. Does anyone have any suggestions? I have a MacBook Pro running Mac OSX 10.6.7 and iTunes 10.2.2. The iPhone is an iPhone 4.

iPhone 4

Posted on May 31, 2011 9:28 PM

Reply
Question marked as Top-ranking reply

Posted on May 3, 2018 4:29 PM

Lawrence Finch wrote:


m-zreik wrote:


I lost backup password. But I dont remember that i put any password . is their any solution to get back my backup??

Start guessing. You entered it, twice, possibly years ago. It never changes. You get unlimited guesses. to speed up the process uncheck "Encrypt Backup" and you will be prompted immediately. If you are like most people you reused a password, probably related to your iPhone or your Apple ID. If you have a company MS Exchange account on your phone it might have been a company email or domain password, and on rare occasion, it was actually entered by your system administrator.


To jog your memory, I have created a list of passwords that users in this thread have discovered when they guessed the right one:


  • First iTunes account password (40 different users)
  • Old iTunes account password, but not the oldest one
  • Password used for almost all accounts (3 different users)
  • All digit Password created a long time ago
  • Computer/laptop login password (4 users)
  • Laptop password (2 users)
  • Computer password (4 users)
  • Email password (3 users)
  • iTunes with no capital letters
  • Password not used anywhere else
  • All numeric used in the past
  • Password for old gaming site
  • PC password (5 users)
  • “iphonelogin”
  • work computer password
  • Current app store password (2 users)
  • Paypal account password
  • iPad unlock passcode
  • Strongest variation of the base password I have ever used
  • Old password
  • Old work password
  • Macbook password (2 users)
  • Restriction passcode
  • Gmail password (2 users)
  • Current Apple ID password (2 users)
  • Apple MobileMe password
  • Apple ID password, but all lower case (8 users)
  • Apple ID password, first one ever used, but all lower case (2 users)
  • iPhone passcode when corporate profile was installed
  • Passcode for a website
  • iPhone screen unlock passcode (9 users)
  • iPhone unlock passcode at the time the first backup was made (3 users)
  • First password for work computer
  • Old password used over 2 years ago (2 users)
  • Previous owner’s iTunes password
  • Current laptop password
  • Wireless network password
  • Electric bill and Skype password
  • icloud password, all lower case
  • Windows login for very old laptop
  • iMac password (3 users)
  • First iPhone 4 digit passcode
  • iTunes password from last year
  • 4 year old password
  • iTunes password (current) (3 users)
  • Old PC password
  • Password for “Good” application
  • Password used for everything+1234
  • 1234 (4 users)
  • 12345 (2 users)
  • 0000
  • Password I use for everything else (2 users)
  • One of my husband’s passwords
  • Some old non-Apple product password
  • Screen passcode of the first iPhone that was backed up (2 users)
  • Old password with different case on first letter
  • “password” (2 users)
  • Windows Administrator password (2 users)
  • Original Windows Administrator password
  • Mackbook administrator password
  • “iphone”+4 digit unlock code
  • Voicemail password
  • asd
  • “herpderp”
  • “darwin” (first name from credit card account)
  • First name, all lower case
  • Ms Exchange account password
  • Facebook password
  • Browser password
  • Network admin password

Nice list, Lawrence! My god, I can't believe this issue is continuing. ITunes needs to warn people about the implications of entering a password for a backup. If it said "This password will be used automatically without prompting for all future backups. Please record it in a safeplace" then people wouldn't continue making the same mistake they've been making since this thread started 7 years ago.


Yes, I've suggested it at Product Feedback - Apple. If all the people here reporting problems did too then it would be fixed.

1,060 replies

Jan 27, 2013 6:16 PM in response to buckeye89

Same problem here. Struggled through visits at Verizon and the Apple Store. At the store they searched my mac air for keychain access to try to find a password for iTunes but there was nothing there. When I went home, I check my iMac and there it was. It was a 4 number code not 0000 or 1234 that I likely used when I first got an iPhone. But the four numbers by themselves did not do it. I had to put lowercase "iphone" before the 4 numbers.

Then things were unlocked and could transfer.

Though the apps did not move.

And I am a bit concerned that the wifi is slower than the 4S.

And the audio quality of the 5 is not as good as the 4S.

Maybe I got a bad one.

But at least I got through the encryption issue.

Spotlight search Keychain Access on the original computer you used to back up your iPhone; search iPhone and you should be able to get the password.

Good luck.

Feb 2, 2013 5:00 AM in response to buckeye89

I'm having the same problem. I plugged my iPod touch in last night to sync new purchases made and my computer froze mid sync. I had to turn my computer off with my iPod still in because nothing would register. I had to restore my iPod when I turned fmy computer back on and logged in, when that finally happened it seemed like everything was working up until the summary page was replaced by a page saying " Welcome to your new iPod. Would you like to set up this iPod as a new one or restore to the old one?" I did NOT set up a password for my backup, I know this because I had just switched from backing up to cloud to backing up on my computer and I didn't check the box that mentioned encryption password. I have tried EVERYTHING mentioned that I have been able to. I don't forget passwords like this ever. I've checked all the places I write down special passwords, and I tried the three passwords I use for everything, I tried my apple password, the password I used to lock my iPod, my email account password, 1234, 0000, password, mybackup, backup, ipod, even my boyfriends name capitalized and lower case. This is not a case of I just forgot the password, I know I never set it up. If i unplug now its not going to do anything. If anyone has any other possible solution that has worked for them, please let me know. I'm a first year college student about to transfer from overseas to the US and I have important school information as well as photos that I was going to upload onto my computer of my neices for my parents...photos and videos no one else has so..it's important I get this backup unlocked. I still can't believe after reading 6 pages of this Apple still has not changed anything, they have had ultiple updates and they still haven't changed their backup system? Obviously there is a fluke there because its causing people who hadn't setup passwords to not be able to back up.

Feb 6, 2013 6:02 AM in response to dconkey

You can delete the backup in iTunes preferences, Devices tab. You may also need to delete the backup folder itself. See below for location. Finally, if your backup encryption was forced on you because you have a corporate Microsoft Exchange email account you will have to delete that account and the associated security profile in Settings.


iTunes places the backup files in the following places:

  • Mac: ~/Library/Application Support/MobileSync/Backup/
  • Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
    Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
  • Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
    Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press the Return key.

Feb 8, 2013 3:04 AM in response to buckeye89

Hey everyone, i just had the same problem as most of you in this thread. Tried to update my software to the new 6.1, but an error occured so i was left with a factry reset phone. It asked me for a password which i never put. i tried all the stuff that has been said to try on here but no luck. Then i unlocked my phone and went to the home page and then tried my known and alwasy used password and it worked. I think the phone has to be open and unlocked in order for it to work, or it was just luck for me.

Feb 8, 2013 9:51 AM in response to kipp0606

Be careful what you call yourself. No matter what the password was, YOU created it. Whether you remember doing so or not. iTunes does not invent passwords. As you will see if you read the messages in the thread from people who solved the problem. Every one of them found it to be a different password, and all of them were passwords they recognized.

Feb 12, 2013 5:36 PM in response to buckeye89

Hi everyone, I have just gone through this exact same issue with my iphone but managed to find an answer for me. The password to unlock and backup phone is indeed your apple id password although if it has capitals in it you do not use them and write your password in lowercase and this should work as it has just worked for me, hope this helps everyone out there 🙂

Feb 12, 2013 5:46 PM in response to bec14

I'm glad you found your backup password, but, if you read the thread you will see that many people found theirs also, and each one was different. that's because each one entered a different password when prompted for it the first time their backup was encrypted. For some it was their Apple ID password, but for others it was their domain password, or "1234", or their computer login password, and many others.

Feb 12, 2013 6:22 PM in response to buckeye89

just a quick question >> how do i unsubscribe from receiving emails every time a reply is posted in this thread?


i've tried going here but even after i've set no to all the preferences i still receive notifications on my email: https://discussions.apple.com/index.jspa/user-notification-preferences!input.jsp a


the only reason i posted here was hoping my solution will be helfull to somebody but this is like the fifth time i've tried to cancel the subscriptions and failed. after awhile it gets frustrating so i quit untill the next time i receive email notification and i go through the whole research procedure - unsuccessfully again.


i've eve tried to find email from apple support on this forum but that also takes me through a weird loop where i can't find an email address where i can ask my question or ask for help.


so asking for help from forum members is my last resort and i would really apreciate if someone tells me an email where i can as for unsubscription or if there's some trick for unsubscribing. i can't believe apple made it so ambiguous to unsubscribe from a thread.


thanks. mile

Feb 14, 2013 1:13 PM in response to mile.gjorgjioski

Hi everyone ! I was looking for a solution and I just found it ! It worked for me, so I hope it will be usefull for you.
The "password" is the password you use to connect to your apple ID, but without caps.
But wait, the password you have to enter, is the one you used when you probably set the phone for the first time.
I had to remember what password I had one year ago to connect to my apple ID.


Hope it will help !
Sorry for my english, I decided to answer here because in the French community, I didn't find anything interesting.

Lost Password to iPhone Backup

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