Previous 1 2 3 4 5 6 Next 522 Replies Latest reply: May 4, 2016 5:48 AM by GK Schumacher Go to original post Branched to a new discussion.
  • lilslim181 Level 1 Level 1

    Just happened to me all i did was unplug then plug it back up and it started restoring

  • rossbmr Level 1 Level 1

    Just happened to me, too.  Unplugged and plugged back in several times and it finally just picked up my old iphone and went with it. 

  • sevenmag Level 1 Level 1



    Well, my phone originally always worked with me while backing up, still does, my dilemma is, I decided to see what this encryption thing would do.  So, I checked the box to encrypt back up files and it ask for a password, that's when I created a password.  I backed up my iphone 3gs and checked the back up files, in at least the ones that were ledgable and they no longer were ledgable, they were all encrypted.  I thought, cool.  I then went back to decrypt the files and now the password does not work.  I tried to un-check the encrypt box for my phone and it ask for the password, no biggie right? I mean I just created it so as to protect and encrypt my back up, I go to decrypt it and I cannot do it.  So I guess unless I reset my phone the back up is encrypted forever, although I dont understand that since I was the one who created the password to encrypt it.  I think apple dropped the ball here on this one.  I still can back up the phone and well, I wish now it wasn't encrypted now,  Oh well, any answers would be appreciated.



  • Favete Level 1 Level 1

    Hey guys, i had the exact same problem. I didn't even remembered setting a password and tried evererything i could "remember". But then, as last hope, i tried my UNLOCKING CODE (the one that you put to unlock and use your device) with 4 numbers and... IT WORKED!!! I don't know if i set that before but you might try it. Hope it works for you!

  • zeynel2 Level 1 Level 1

    You just saved my small skinny ***

  • IPhoneMaster12 Level 1 Level 1

    The DEFAULT apple password is '1234' if you don't ever recall setting a password enter this and it should start your back up. I never set a password for mine and after covering every single option that my password it could be I resulted in entering some passwords that could be default ones 1234 was the one that started the backup. Hope this helps.

  • miniphtnb Level 1 Level 1

    Like many of you, I swear I didn't set up a password for my iphone backup.  I tried every password possible, and none of them worked. 


    I stepped away from the laptop and phone, and gave it a few minutes to breathe.  I mean, so I could breathe. 


    I came back a bit calmer, unplugged the phone from the USB, and reattached it back to the laptop.


    Once it detected the phone, it no longer asked me if I wanted to use the recovery and did not prompt me for a password.


    As I type this, it is copying my old apps... and I am praying that all goes well in a few minutes...


    In summary:


    1.  calm down

    2.  unplug, reattach

    3.  pray for patience

  • mabual2 Level 1 Level 1

    this is ******** seriously need to fix this...i've never set a password for my backup and now its asking me for one...i've literally tried computer itunes password...and i use the same password for everything anyway...i've been sitting here trying passwords for about 3 hours now....i just cant understand why the **** they just dont wanna work on this and fix it...and i'm not the only one thats having this problem....i lost all my contacts for family & kids pictures...everything....i really regret getting an iPhone.

  • martinpmusic Level 1 Level 1

    I used the same password as for my email and it works smh ....Apple fix this problem!

  • clickclickdirk Level 1 Level 1

    I wish it were as easy as everyone says.  I just switched carriers from AT&T to Verizon so I had to get a new phone.  I backed up my fiancee's phone because she has had an iPhone for a few years.  I once put in a pass code on the phone to see how it works.  Needless to say, she has never used the passcode feature.  I've backed up the phone before and restored it before but NEVER ran into this problem.  Now with the photos of her mom, who passed away in February, in the backup protected by a password from five years ago I'm totally lost!  I paid Apple support $19 to hear them say sorry we can't help you. Are you sure you've tried every password?  Yes. Yes, I have.  Now it looks like I try a password cracker program for $199 because it's my last hope.  And people get so ****** about the big Windows coporation--Apple isn't any much better.  It just breaks my heart to see her these last couple of days and know I F'd up because I was just trying to get her information from one phone to another. If I had only stuck with AT&T we would have never had to backup the phone.

  • KiltedTim Level 9 Level 9

    The camera roll is supposed to be temporary storage. Really...9 months and no effort at all was made to download the photos off of the camera?


    I'm sorry for her, but come on...


    If I had only stuck with AT&T we would have never had to backup the phone.

    You do realize that's completely wrong... What would you have done if you'd dropped her phone and broken it? The photos would be just as gone.

  • bonnielouise Level 1 Level 1

    Hey, i had the same problem. I have a 4th gen iPod Touch and i went to download the latest software. I came back a few hours later and i found that when i turned my iPod on, it just told me to plug it into iTunes. Then it said it could restore the backup i had made the day before, but i needed a password. Try the password for your Apple account but that didn't work for me, so i entered the one password i have for everything and iTunes accepted it and my iPod is actually restoring my backup right now. I remember that i actually entered that password about 6 months ago, but i didn't know what it was for.


    Hope this helps.

  • mkthies Level 1 Level 1

    Thank you miniphtbt - best advice and it worked!

  • clickclickdirk Level 1 Level 1

    Hey thanks for all your insite KiltedTim! It happens to be just 10 photos that she would look at once a week.  She loves her mom. 


    <Edited By Host>

  • KiltedTim Level 9 Level 9

    Really? What are you, 12 years old?


    Get a life.

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