Apple TV - Netflix Streaming issue

TTry going to settings general on Apple TV and go all the way to the bottom and click on restart and wait a few minutes until it restarts . Fixed that issue and I watched the entire season one of the walking dead with no problem but for som reason it will play season two episode one for a few minutes then I get a Netflix error telling me to try again later but can turn around and stream another movie with no problem

My ATV4 just today stopped streaming Netflix and Hulu. I can load the menus and choose what to watch but when the show starts the screen goes black but audio is working. I can hear the show and if I fast forward a little bit the picture turns back on for a moment but then goes black again. The channel logos in the corner of the screen for tv shows on Hulu are even still present but the picture is gone.

I can't figure out the problem for this. I tried resetting the ATV and my modem. I reinstalled the apps and I also tried both Ethernet and wifi but nothing helps. Anybody else have the same problem? All my other apps that are non video streaming work like games and some news streams like Reuters tv.

I had the same problem last night with the Netflix app on my ATV2. Clicked on PLAY to start a show, and got black screen with audio.

I fast-forwarded a bit to see if that would kick-start the video stream, to no avail. Went back to the show's title listing, and clicking PLAY again. More black screen + audio. Suddenly, the circular spinner appeared. After several seconds, the ATV's home page appeared. I surmise that the Netflix app had crashed, and perhaps the 'springboard' too (or whatever the finder-like home screen manager is called). The ATV had not crashed - that takes much longer than several seconds to restart.

I launched Netflix again, and was then able to play the desired show, with video and audio.

Netflix is aware of this issue, just spent the last 30 mins with them and they said that they are working on the issue.

I sure hope it's on Netflix's end and not something to do with the ATV. I thought about exchanging my ATV this weekend if I can't solve the problem when I get home tonight. This is also happening to me on Hulu too.

Avoid using the Apple TV with Netflix or anything else for that matter, there rubbish.

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No one has posted in this thread in quite some time.

My recommendation is that you go to www.apple.com/locate and find a mom and pop apple store that can give you some in-home support.

If it is happening with Hulu and Netflix (which tries to be friendly to lower speeds), it is your internet signal strength or speed.

You can try running a speed test from the settings menu to get some diagnostic info.

Even mine fails occasionally, sometimes I need to pull the power on the router. Make sure your apple tv is up to date, and the hardware is still supported.

TO fix all these problems, use your Airport Utility or access your non-Apple routers settings, and disable IPv6. Everything works great now after 6 months of tolerating constant issues with the Netflix app on my Apple TV

being an engineer i do think this is the issue. i've been having the same problems with my ATV on wifi, haven't tried connecting it yet via cable though. it's a cliche already when they say "check the reliability of your network connection". i don't think that's what causing it exactly. I have Ipad that plays netflix almost flawlessly over wifi, it's the ATV that is the problem. i'm going to try to connect my ATV using a cable and i'll let you guys know. i

The last reply to this thread was 10 months ago. It might be more helpful posting your findings in a new thread with a description of the symptoms and the results.

I haven't been struggling for weeks on end to resolve this issue and read through a gazillion threads. Then I stumbled on yours and it worked like a charm. Thanks a million.