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10.3 No 'Download previous purchased' music option

Hi, Downloaded iTunes 10.3 and under my purchased playlist there is an option to Download Previous Purchases which takes me to the iTunes store where there are tabs for Apps and Books but not Music.


Screen shot on Apple's iTunes page clearly shows Music as an option http://www.apple.com/itunes/whats-new/ but I am not seeing it? Anyone else?


My iPhone now shows previous purchases in the App Store but not the iTunes Store although I see online that many people have had this option dynamically added. Is it possibly because I am in the UK (licensing issues perhaps?)

iMac 20, Mac OS X (10.6.6)

Posted on Jun 7, 2011 12:21 AM

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31 replies

Jun 7, 2011 2:13 PM in response to RDH

This is another classic case of a big company forgetting that there are other paying customers in the world as well. I'm in Australia (and of course, can't redownload songs) and I had a similar problem like this with Microsoft. On their Xbox Live website they were advertsing this great looking "Xbox Live Rewards" program where you got free MS Points for referring friends and buying memberships, etc. I put in my password to sign up for it but OHH NO! they had failed to make it known that it was only available in the U.S. I just with that big companies would realise that the U.S. aren't the only paying customers and actually at the the moment (and it has been for quite some time now) the Australian dollar is quite stronger than the U.S. and yet, we are still paying quite a bit more than the U.S.! Wake up Apple and let other people around the world actually use the service that you advertised to us.

Jun 7, 2011 2:45 PM in response to jguther

jguther wrote:


"Music features are only available in the US"


(from the Apple web page for 10.3)


Sounds like a trap, small grey font on that page, you know, those lines nobody reads, I'm sure Apple's not proud of that. And they say "Your music. Everywhere." It's more like "Your music. Only in US, we don't care about the rest of the world".


User uploaded file

Jun 7, 2011 3:13 PM in response to RDH

Iam from Germany and very disappointed as well. To me, having watched the keynotes yesterday, the functionality of "re-downloading" music as well as being abel to have that music on my other apple product via cloud (beta) was the most important one .


I really hope this situation will be solved ASAP ... everything else would just be very unfair!


Multimillion apple products are shipped to the whole , no reason to limit their advertised features to 1 country!


Dont get me wrong i really love my mac book and iphone but this frustrated me a lot ...

Jun 8, 2011 12:39 AM in response to RDH

Yeah, same here, I'm in the UK and had that same nasty surprise of not seeing the "music" tab in the purchased section on iTunes. However, this service is still in Beta, and as another post above has said they are probably releasing it gradually to see how well it works. I doubt it will be a US only service (unless it's music licensing that's holding it back, which is even more likely the case for iTunes Match), so when iCloud is released in full this Autumn I'm pretty sure it will be released more globally.


We can only hope 😕

Jun 9, 2011 11:50 PM in response to RDH

As Russa and ChrisAndHisMac have mentioned, it is in the Beta stages, so it should not be very surprising that they are limiting the pool of Beta Testers (at least as far as the new features go). While there is not a guarantee that the service will become available outside of the U.S., there is a good chance it will be, since it is actually supposed to be part of the new iCloud service they are offering. As the website says, "Available in beta now in the U.S. only," which indicates to me that it will be available outside the U.S. once the iCloud service is officially released. Again, there are no guarantees, but I feel there is a strong chance it will be widely available.

Jun 10, 2011 2:05 AM in response to RDH

I suppose this is not an Apple-issue. But more publishing rights, recor labels etc issue. Quote from a website:


"...just learned through The Daily Telegraph British record labels Anglo islands are still at an early stage of negotiation. And it is very difficult to reach an agreement before they have been able to confirm how it has affected the release of icloud sales of U.S. record labels.

As one executive of a music label in the UK who wanted to remain anonymous:

have begun tentative talks between Apple and the labels in the UK. However, all negotiations are at an early stage and not expected to see the music service in the cloud on this side of the pond until 2012."

I live in Sweden and when I bought my iPad I was excited about iBooks, but as it turned out i can't actually buy anything, except free Gutenberg Project books publised more or less 100 years ago and which have no copyright anymore. A similar issue is with Amazon. I got the Kindle-app and while the varietly of books I can buy there is large I am also faced with country restrictions and publishing rights.

Though I fail to understand if I have bought a song and lost it, why can't I get it back... but i can download every single Lite and test app I have ever purchased and rather would not be reminded of :-) . This is probably also why we cant buy an Apple Tv in my country

Jun 10, 2011 2:11 AM in response to jarifromnorrköping

My biggest issue is that when Apple introduced iTunes+ a couple of years ago they stated that one would be able to upgrade from 128Kps to 256Kps for a small fee.


Although a lot of albums have been made available to upgrade a lot are still not (which is extremely annoying) and I was hoping that this would finally allow me to upgrade the remaining low bit rate music I have already purchased from iTunes store.


I also find it strange that is when one buys music from Amazon or 7digital one can re-download as many times as one likes without a patronising email from about backing up ones music before they allow one to do so.

Jun 25, 2011 4:23 AM in response to RDH

I reside in Switzerland and I have the same issue.. no Music from the Purchased link, just apps and books (another issue.. the library is so restricted to mainly english titles).

I am getting a bit upset at Apple US mainly vision... that has been pretty clear for a long time but "WE" European might not look into the right direction in term of who is placing the restrictions outside the US market.

The bottom line is that Apple created a technology that works globally, in fact the Books and Apps are right there. If they cannot allow non US residents to do the same is probably related to other countries not allowing Apple to offer this service for music under the same conditions. Maybe reviewing all the contract details will take more time and Apple should have not waited to present the service just because Europe, Switzerland, Canada and who knows how many others did not agreed under the same time line that Apple desired to present the service.


Once again.. the service is globally offered. Are probably the agreement about different bodies that deals with copyright protection for other countries that are not willing to agree or ready to do so.


I never found a site in the internet where european citizen can complains with the organization or entities with which Apple (and any other companies offering services) try to agree with. We should try to communicate with them if we want to really know where the obstacles are placed. Does anyone have a link of a site where european can ask and complains about this copyright issues ?

Jun 25, 2011 4:48 AM in response to mprgirl

mprgirl wrote:


jguther wrote:


"Music features are only available in the US"


(from the Apple web page for 10.3)


Sounds like a trap, small grey font on that page, you know, those lines nobody reads, I'm sure Apple's not proud of that. And they say "Your music. Everywhere." It's more like "Your music. Only in US, we don't care about the rest of the world".


User uploaded file

now you and others know to always read the small grey font. not sure they trapped you though.

Aug 28, 2011 3:45 AM in response to RDH

If this service is released in other countries depends on the company that manages copyright in that country. Apple will have to negotiate with them before releasing this service.

I'd love to see this feature available in Belgium, but the Belgian copyrights management (SABAM) will never allow this service. A pity really.

Sep 26, 2011 2:15 AM in response to RDH

I don't understand where the copyright issues are. First you have authorised the machine, then identified who you are. That pretty much says that YOU can download on this MACHINE what you have already PURCHASED. Unless there is something that is much more complicated, I don't see the problem. I can sense this is a music industry issue, because if you can redownload a book, why does copyright not apply here as well.

So my take, it is the music industry. If it makes anyone feel better, my backup as well as the original media folder got corrupted, no I lost the music. Funny enough, iTunes can see that I have purchased it, but i can't repurchase it. How contentious is that 😢

10.3 No 'Download previous purchased' music option

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