You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes 10.3: an unknown error occurred (-50)

Cannot sync iPhone 4 and iPad - I am getting an unknown error (-50)

iPhone 4, iOS 4.3.1

Posted on Jun 7, 2011 2:14 AM

Reply
53 replies

Jun 7, 2011 9:52 PM in response to PBC84

Same here - iPad 2 32 GB 3G+wifi, fine before iTunes 10.3, but started producing Error -50 during sync under 10.3. Actually, it would complete the 1st step (backup), but then errorred out. I tried syncing numerous times, tried swapping USB cables and ports, then restored from most recent backup, nothing worked. Until I saw this thread about "syncing as many times as songs you downloaded from the cloud onto your iPad". Sounds a bit rubber chicken to me, but I just kept hitting Sync, and lo and behold, once it actually worked. Phew, but grrr.

Jun 8, 2011 9:00 PM in response to xdude29

Same thing for me. I have an iPad 2 and got the -50 error. I had cloud synced my iPad with an album that i purchased on my mac. I unchecked "sync music" and then hit the sync button until it went through like others had reported. Just updated my itunes also to 10.3.1 and that also seems to work just fine as well. At least apple fixed this quickly.

iTunes 10.3: an unknown error occurred (-50)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.