Chris CA, this fellow who is a new Apple computer user is flummoxed over this ridiculous iTunes policy. Not everyone is a computer whiz, nor should they have to be! Why dump all over him?
GNLESQ, take a deep breath, ignore rude responses, and read through past posts, in particular those by Topher1_2000 to find answers. Make sure you have automatic downloads turned off on your mac(s) so you don't get stuck in this mess in the future. And realize that long-time Apple devotees have been getting caught in this stupid mess because most of us didn't know when the policy was put into place. It happened to me recently when I bought one of my kids an iPad and synced it to my MacBook Pro!
In the meantime, if you have any ios devices you should turn off auto downloads on them as well. I was able to download past music purchases to my iPhone and 2 iPads during the block period, but not videos, for some odd reason.
Any system can have glitches and all new equipment has a learning curve. File a formal written complaint and keep a copy of it. If more people did that, changes would, I believe, be made. I kind of understand why Apple is doing this, but its like dropping the atom bomb on a mouse. Just plain stupid.
Also, you can still access a list of your purchases by signing into the iTunes Store, going to "My Account", and call up a list of your purchases. During my blocked period I took screen snaps of my entire list of past purchases, and now when I make a new purchase I keep a copy of the iTunes receipt that is mailed with each purchase. It's like buying anything - keep receipts to prove purchases. If you find something missing from Apple's record of your purchases, you will be more successful in retrieving it if you know the purchase date and order/item numbers. Sometimes items are no longer offered, so be sure to backup your purchases on an external drive if you can (I use a FireWire drive or this).
Good luck with your new Apple products.