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Mail keeps asking for keychain password

After doing the recent apple software update (now 10.5.8, mail 3.6) mail keeps asking for keychain password on only 1 of my 2 email accounts (both from same provider). The mail can work easily in the background then randomly asks for password. I can either re-enter the password or check cancel, wait and then "take all accounts on-line" it will work without me having to put in the password again - so I know password is correct and stored in account preferences correctly.

So far I have checked :

There is no time out lock out on the keychain login.

I have deleted the saved email passwords from keychain and re-entered the data again when mail asks.

The same email addresses work fine on ipad and iphone with no log-in/password issues.

I can easily access email addresses via their websites.

I have tried varying periods for when to check for mail - 1 min, 5min, 1hr etc.

On other discussion groups there were references to APOP setup issues but I have checked this and it is not the issue.


All these things did not stop it.


Any help please it is driving me crackers?

MacBook Pro, Mac OS X (10.5.8), mail 3.6

Posted on Jun 8, 2011 6:05 AM

Reply
44 replies

Mar 13, 2012 3:29 AM in response to michaelfagan7979

First post, and hopefully a useful one...

I had the same problem, and after reading this post I think ive cracked it.


Before you start, check you have got the correct password for your email account(s).


As the earlier link says, you need to open up Keychain Access, via Applications, then Utilities.

Click Passwords (or All Items) on the left, and look for the email passwords (should start with mail.)


Look for repeated entries for the same account. I have 5 email accounts, 2 of them had 3 passwords, and 1 had 2 passwords. The others had one password, and were working fine.


Now, just delete the oldest of the repeated passwords, so you are left with just one for each different email account, which being the most recent, should be the correct one.

Dec 20, 2012 3:42 PM in response to ging9

ging9 wrote:


First post, and hopefully a useful one...

I had the same problem, and after reading this post I think ive cracked it.


Before you start, check you have got the correct password for your email account(s).


As the earlier link says, you need to open up Keychain Access, via Applications, then Utilities.

Click Passwords (or All Items) on the left, and look for the email passwords (should start with mail.)


Look for repeated entries for the same account. I have 5 email accounts, 2 of them had 3 passwords, and 1 had 2 passwords. The others had one password, and were working fine.


Now, just delete the oldest of the repeated passwords, so you are left with just one for each different email account, which being the most recent, should be the correct one.

Seems to have worked for me so far. Had several duplicated keychain entries. Thank you very much. 🙂

Mar 27, 2013 9:20 AM in response to STEFCOOK

I don't think it is intrinsically an Apple issue, so I shouldn't think anything will change from their end. I had a BT yahoo account and used to get this problem all the time. I think the issue is that mail in Mac sets up an IMAP account and whilst the BT yahoo email will allow this to a degree, it is not fully compatible as it is natively POP3. I got around this by deleting my bt yahoo mail account from mac mail and setting up an icloud email address. This works perfectly and I\ve not had a problem since. I have a lot of correspondence going to my bt email address though, so to get around this issue and still receive my bt mail, I simply set the bt email accoount to forward everything to my icloud account. You could always try and set up a POP3 account through the mac mail app - I vaguely remember trying to do this but POP3 is nowhere near as good as IMAP at keeping everything synced between devices and I personally couldn't live with it. Hope this helps.

Mail keeps asking for keychain password

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