Mail keeps asking for keychain password

After doing the recent apple software update (now 10.5.8, mail 3.6) mail keeps asking for keychain password on only 1 of my 2 email accounts (both from same provider). The mail can work easily in the background then randomly asks for password. I can either re-enter the password or check cancel, wait and then "take all accounts on-line" it will work without me having to put in the password again - so I know password is correct and stored in account preferences correctly.

So far I have checked :

There is no time out lock out on the keychain login.

I have deleted the saved email passwords from keychain and re-entered the data again when mail asks.

The same email addresses work fine on ipad and iphone with no log-in/password issues.

I can easily access email addresses via their websites.

I have tried varying periods for when to check for mail - 1 min, 5min, 1hr etc.

On other discussion groups there were references to APOP setup issues but I have checked this and it is not the issue.


All these things did not stop it.


Any help please it is driving me crackers?

MacBook Pro, Mac OS X (10.5.8), mail 3.6

Posted on Jun 8, 2011 6:05 AM

Reply
44 replies

Apr 24, 2013 12:58 AM in response to muchaim

In keychain access - after you have searched for the relevant accounts under the password section (left menu) - select the Access Control tab

in that window - you have two choices either will work


Choice a

select 'Allow all applications to access this item' and click 'save changes'.


Choice b

select the button - 'Confirm before allowing access' click on the little plus sign below the window that says 'Always allow access by these applications' and find 'Mail.app' in your applications folder and select it. click save changes

May 29, 2013 7:25 PM in response to nursecarmen

nursecarmen

I will keep this in mind for the future. Right after I told ging9 it was working, if started again. After enough days, I decided to forget e-mail. I lived before it and I would live without it, but before I threw it into the toilet, I called the ISP one more time. They said they couldn't help me because it is an Apple problem. All the settings were right, so it was Apple.


They said for $15.oo a month for one year, I could talk to an upper technicion. Excuse me! Where is out AT&T support. I said no but it was so weird because the next morning everything was working fine and has been since then. I think when you call them and don't take the $15.00 offer, they turn the problem over to the other thechnicians?????? Never know.


Anyway it works and thank you for the suggestion,

Apr 4, 2015 9:29 AM in response to michaelfagan7979

I have had similar problems recently with sending mail. Receiving mail has not generally been a problem but on sending, Mail repeatedly asks for the password and declares it to be wrong. My outgoing mail settings require SSL and a password, and it seems that the trouble may be with the SSL. Here's a procedure that seemed to fix it for me. (I am using Mac OS-X 10.8.5)


1. Open the Mail App.


2. In the top menu, select Window -> Connection Doctor


This will show you all the connections with either a red or a green light. The POP/IMAP connections are the incoming mail and will probably show up green. The SMTP ones are the ones that seem to give trouble.


Scroll down so that you can see the failed (red) SMTP connection. Leave this window open.


3. Open Mail Preferences making sure you can still see the Connection Doctor, and choose Accounts.


4. Click on the account which is giving trouble - the outgoing mail server (SMTP) will be showing offline. Make sure "Use only this server" is ticked.


5. Click on the outgoing mail server menu and choose Edit SMTP server list.


6. Find the offending server in the list and click on it to highlight it. Click the Advanced tab.


7. Watching the Connection Doctor, click repeatedly on the Use Secure Sockets Layer and you should you see it re-testing the failed connection (with Require SSL ticked). With luck the connection goes green and you are now ok. If it still goes red, just try again. I found it worked after 3-4 tries. Then click Save and close the preferences window.


No idea why this worked, but it did.

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Mail keeps asking for keychain password

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