Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Diagnostic Mode, My iPod Classic doesn't have a FW Jack

Hi,


I'm experiancing a problem with my iPod Classic 6th Generation. I beleive (due to some research) that it may have some bad sectors because it repetitavely crashes iTunes during sync on random songs. I tried doing it in small chunks but it didn't seem to make a difference.


I tried Diagnostic Mode and I have gotten to the point where it's at the Accessorize Test. It says on the screen;


LCD=2


FW_DETECT=0

USB_DETECT=1

Please plug FW


I beleive FW means Fire Wire but I have no signs of a Fire Wire jack. I've tried everything and I'm stuck on this part.


Any help appreciated, I just don't want to know if you're having the same experiances as me 🙂


Thanks,

Zach

iPod classic, Mac OS X (10.5)

Posted on Jun 10, 2011 8:56 AM

Reply
104 replies

Aug 21, 2013 9:20 PM in response to turingtest2

Hey! I'm having trouble with my iPod Classic (Built 2011). I think the HD is nearly dead, look at these numbers taken from the HD S.M.A.R.T. test:


Retracts: 53.

Reallocs: 16376.

Pending Sectors: 0.

PowerOn Hours: 545.

Start/Stops: 19443.

Temp: Min 19c.

Temp: Max 54c.


Since buying a new Classic here in my country is really expensive, what model of HD would you suggest? If it can be found on Amazon would be very nice.

Aug 23, 2013 2:14 AM in response to Eduardo92_

That's a fair number of reallocs, but if none are pending then you may well still have some further use out of the device. If it isn't working now try the DFU restore method shown in Corrupt iPod classic, load it up with songs and see how you get on. If it works, great! If it freezes up and the stats get worse then it is probably time to retire it. FYI anything over 50c has the potential to permanently damage the drive. If you don't fancy buying a replacement device you could investigate having the hard drive replaced instead, or even do it yourself.


tt2

Aug 28, 2013 2:31 PM in response to turingtest2

Just synced my iPod, took about 6hrs and it synced 9511 from 9546 songs. I'm currently using it on my Speaker Dock and it sounds fine, plays whole songs without jumping or skipping (There are songs where it didn't showed the artwork). However, I'll buy a new HD just in case. S.M.A.R.T. data is the same since last check.


On the temp. I've got another Classic (HD is fine, 0 Reallocs & Pending Sectors) and the stats show max temp also at 54c. I'll try not to leave them in my bag all the time. 🙂


Thanks for your help, I'm really grateful.

Nov 24, 2013 7:07 AM in response to turingtest2

My 80gb iPod Classic has been freezing halfway through the sync, forcing me to restart iTunes with the task manager and ejecting my iPod through My Computer. I broke up the sync into smaller portions, formatted my iPod, attmped the recovery of bad sectors, scanned it with my anitvirus, you name it I tried it. After I checked it in Diagnostics mode, here are my stats:


Retracts: 126

Reallocs: 507

Pending Sectors: 56

PowerOn Hours: 1332

Start/Stops: 447

Temp: Current 24C

Temp: Min 15C

Temp: Max 47C


I'm definitely not a computer savvy person, especially with Apple products, considering my iPod is the only Apple product I have, and have only had it for a year. But based on other users' results, I don't think my numbers are looking too good. I bought my iPod used from Gamestop, so is there anything I can do, or should I start putting some money back for a new iPod?

Mar 1, 2014 11:54 AM in response to turingtest2

Hello i've been having similiar problems, my classic is freezing while syncing.


My SMARTDATA Is:

Reatracts: 7

Reallocs: 1816

Pending Sectors: 120

PowerOn Hours: 1881

Start/Stops: 28000

Temp: Current 24c

Temp: min 0c

Temp: Max 55c


Can you please help or tell me if my ipod should be replaced or can be repaired it's a 2007 model so it's been through the ringer but i have always tried to take care of it. I thought it was the AAC formating for my songs on Itunes so I recently coverted all my songs to MPEG.


When i sync it'll stop randomly, on the actul ipod it will say conected but on the computer it will say syncing. I've had this long enough to know that isn't right. I've reset it via itunes and on the actual device it self, but the first couple tries via itunes it said data was corrupt.


Any help would be highly appreciated, Denali.

Diagnostic Mode, My iPod Classic doesn't have a FW Jack

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.