Diagnostic Mode, My iPod Classic doesn't have a FW Jack

Should all be in the Corrupt iPod classic post.

tt2

Apple Support call just referred me to your thread because my iPod 160GB many years old, which I use as a hard disk via USB keeps dropping the connection to the computer. I have used a MacBook Pro late2008 with OSX10.7 or 10.9.5 and a new iMAc with 10.9.5, two different USB cables etc. Same problem. Drops maybe once an hour. Doesn't relate to computer sleep. Symptom is that the .docx I am working is not saved unless I 'Save As' and give it a new name and location. Otherwise 'Save' just does nothing, as the iPod mount icon is no longer visible on the Desktop. I have Reset and Restored the iPod - no change.

Readings on the HD SMART test:

Retracts 229

Realloc 1280

Pending 0

Power hours 15535

Start/Stop 7872

T current 35C

T min 7C

T max 53c

From the thread it seems the HD may be doing an OK job at reallocation. Any suggestions on why it drops connection and what to test next?

I'm afraid I don't know any details of the behaviour of the firmware on the iPod as regards sleeping, but it may be that it has an independent sleep mode timer separate from anything operated by the OS. You could try activating the select button say every 30 minutes as a test to it that will keep the device "alive" for longer than an hour.

Personally I would not recommend using your iPod classic as the primary working or storage location. Edit your documents on local storage and backup to at least one secondary location like your iPod or a memory stick.

tt2

My iPod classic 160 GB cannot start. Once I attached it to power it stays at the apple and cannot go further. I tried restore, but an error occured, I tried erase from windows but an error occured as well.

SMART DATA:

Retracts: 253

Reallocs: 0

Pending Sectors: 2

PowerOn Hours: 10052

Start/Stops: 2032

Temp Current 29c

Temp Min 12c

Temp Max 51c

HDD SPEC - [Device Opened]

I would appriciate any help.

Try the DFU restore method in Corrupt iPod classic.

tt2

Hello all i just did a diagnostic on my iPod Classic and here are my numbers

Retracts 11

reallocs 3136

pending sector 1704

power on hrs 58

start/stops 4349

temp current 24c

min 4c

max 54c

with the high numbers on my reallocs and pending sector? does this mean my hard drive is failing? as its no longer working on my iTunes etc

tried everythign

what can i do to fix this thanks

worldtraveller321 wrote:

... does this mean my hard drive is failing? as its no longer working on my iTunes etc

I would say so. You can try the DFU restore or drive format to see if that will release those pending sectors, but chances are there will be more generated as you try to load up the content.

tt2

just curious as to why the hard drive become corrupted and how would i do a DFU restore or drive format

All hard drives fail eventually. See the Corrupt iPod classic post for DFU or reformat suggestions.

tt2

I NEED HELP PLEASEE

Hi these are my results can any one help me please ive tried everything

Retracts :10

Reallocs:0

Pending sectors: 0

Poweron hours:113

Stop.starts:31279

Temp.min :7c

Temp max58c

Max. temp. is a little high, but the stats don't look too bad. See Corrupt iPod classic for suggestions. What are the symptoms?

tt2

Max. temp. is a little high, but the stats don't look too bad. See Corrupt iPod classic for suggestions. What are the symptoms?

tt2

I lost all my music on device. Then when i plugged it into my pc it would just freeze itunes . I was finally able to do a retore but it didnt work.properly. And now when i plug the ipod into itunes it says itunes needs to restore ipodbut every time I try it stops and comes up with a error screen. Iv tried almost all those tests every time it just wont let me restore

Thankks!

The DFU restore or reformat options ought to clean things up. What error message comes up? It may help to disable any anti-virus software when trying to restore the device, particularly if you use Norton as there are recent reports of this interfering with iPod classics.

tt2