Losing airport connection after sleep

For the last couple of months I have been experiencing a problem with my iMac losing its connection to the internet after waking from a sleep. I am connected via an Airport Extreme that is boosted buy an Airport Express. When the computer wakes from sleep the Airport connection icon at the top right will hunt for my network and while most times it will show that it has reconnected, neither Safari nor Mail will reconnect to the internet. Launching Safari will result in the following error - "Safari cannot open the page "https:xxx" because your computer isn't connected to the internet". Mail simply shows the little triangle warning next to my mail accounts. Howerver, non Mac OSX applications including Skype and Firefox continue to work and can access the internet. In fact at this very moment I am posting this message via Firefox while Safari is telling me the computer is not connected to the internet.

It appears only to be happeninng to the iMac. When my MacBook awakens it seems to have no problems reconnecting. Both computers are running the same version if OSX 10.6.7.


Thanks,

Waddo

iMac, Mac OS X (10.6.7)

Posted on Jun 12, 2011 3:56 AM

Reply
11 replies

Jul 12, 2011 12:38 AM in response to Waddo1

Hi Waddo


Have you found a solution for this? I am having the same problem, but with a wired (ethernet) connection. In the morning, when I wake the iMac (not every morning, mind you), Safari tells me it can't find the server. Same goes for Mail, iTunes and iCal. Restarting these applications does not help. Setting the network connection to manual and then back to DHCP does not help. The only thing that does help is restarting the computer. Annoying. Most other applications are not affected, like Firefox, Filemaker, TeamViewer, Terminal (ping) and interestingly, other Apple apps like Remote Desktop and Airport Admin are also OK.


iMac 27'', 2.93GHz, Mac OS X 10.6.7.


Hm, maybe the 10.6.8 update will help? Did you try it?


Sorry I can't be any help...


Tina

Jul 12, 2011 1:28 AM in response to Waddo1

Hello Waddo and Tina!


When did this start to happen? By any chance, did you install/uninstall any application before this occured?


I suggest to check System Preferences -> Energy Saver and put a tick on "Wake for Internet Access" just to be sure that your internet connection is not being disabled while your computer is sleeping.


Hope this would help you.

Jul 12, 2011 1:50 AM in response to KeeChan

Hello KeeChan


I have already set that option. When did it start - difficult to say, 2 weeks ago, maybe 3? I think it did not happen from the beginning (the iMac is quite new). It doesn't happen every morning, today it did, yesterday it didn't. I have a schedule that should set the computer to sleep at 23:00, but this doesn't really seem to work, I just checked the log - it is trying to make a connection to my wireless mouse the whole night (I always turn off the mouse when I leave the office). But it does so every night, so this doesn't correlate with the network connection loss...


Tina

Jul 12, 2011 7:06 PM in response to Waddo1

@Tina - no still happening, although intermittently. I haven't tried the 10.6.8 update yet.


@KeeChan - From memory there was no particular application that preceded this occurring. As for you System Preference suggestion, like Tina I had that set also. For me it has been occurring for a couple of months now.


Thanks,

Waddo

Jul 14, 2011 2:38 PM in response to Waddo1

I had something similar happening until one day, nothing would get online. I had to connect my macbook directly to the airport extreme (it was what I used to set it up with initially so it has the software to manage the airport), turned out airport needed a software/firmware update. Did the updates and it has ran great ever since.


Joe

Sep 1, 2012 6:03 AM in response to Waddo1

I am having the same problem for the past week or so. When my iMac wakes from sleep, my airport signal has a "!" in the middle of it and Safari, iTunes and Mail are "not responding" I get the wheel spinning and basically have to shutdown and restart every time by forcing the power off. Not a good situation. What is going on . . .


By the way, it is not Airport because my iPad and iPhone work fine over the wi-fi, it is just the iMac.

Sep 1, 2012 7:49 AM in response to FriscoDeBru

I just spoke to someone in Apple Care and he had me go into the library on my hard drive and delete the prefs. folder. (actually he had me rename it with ".old" at the end to save it). Then he had me restart the computer thereby creating a new prefs folder. We put it to sleep a couple of times and no problems so far. Will see what happens. He wasn't sure it would solve the problem, but we will see.

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Losing airport connection after sleep

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