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francois-vda Author

Level 1

3 points

Frequent Panic NVRM[0/1:0:0]: Read Error 0x00000100

I've sent my MBP i7 mid-2010 for repair with the following frequent and intermittent kernel panic to no avail: panic(cpu 2 caller 0x9cdc8f): NVRM[0/1:0:0]: Read Error 0x00000100: ... to no avail.

I happen to have subscribed to AppleCare for this machine but this did not make any difference. The approved repair center I dealt with just reformatted the HD per Apple's support instructions (twice !) and were unable to reproduce the panic. I called the Apple support folks in Ireland directly with the incident # and got told that there was basically nothing wrong with my machine and that this was bound to be caused by non-Apple software (mind you, the support guy I talked to didn't even know that XCode was an Apple product - sic). I however believe this is very likely due to a faulty NVidia video card on the logic board.

Has this happened to someone else? How did you get resolution? Right now I am stuck with an unreliable machine and seem unable to get it fixed. Any help would be VERY appreciated.

Thank you,

François

FULL DUMP

Interval Since Last Panic Report: 8846 sec

Panics Since Last Report: 1

Anonymous UUID: 46BBCA42-CAD2-4E5E-9720-C4AB2DEBAA74

Thu Jun 9 19:46:32 2011

panic(cpu 2 caller 0x9cdc8f): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7fb36000 0x0a5480a2, D0, P3/4

Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)

0x5c41a358 : 0x21b510 (0x5d9514 0x5c41a38c 0x223978 0x0)

0x5c41a3a8 : 0x9cdc8f (0xbe323c 0xc53840 0xbf23cc 0x0)

0x5c41a448 : 0xae85d3 (0x9164404 0x96c3004 0x100 0x0)

0x5c41a498 : 0xadf5cc (0x96c3004 0x100 0x5c41a4c8 0x9bd76c)

0x5c41a4c8 : 0x16af965 (0x96c3004 0x100 0x438004ee 0x0)

0x5c41a608 : 0xb07250 (0x96c3004 0x93b3004 0x0 0x0)

0x5c41a648 : 0x9d6e23 (0x96c3004 0x93b3004 0x0 0x0)

0x5c41a6e8 : 0x9d3502 (0x0 0x9 0x0 0x0)

0x5c41a898 : 0x9d5536 (0x0 0x600d600d 0x702b 0x5c41a8c8)

0x5c41a968 : 0xc987bc (0xc1d00040 0xbfef0033 0xbfef0034 0x857c)

0x5c41a9d8 : 0xca802a (0xbe8da00 0x8514b00 0x5c41aa08 0x0)

0x5c41a9f8 : 0xcccc16 (0x8514b00 0xb 0x5c41aa18 0x224fc5)

0x5c41aa28 : 0xccd431 (0x984f000 0x0 0x5c41aa4c 0x0)

0x5c41aa58 : 0xcad66d (0x984f000 0x7cf51080 0x0 0x5d)

0x5c41aaa8 : 0xc6f6ee (0x46580000 0x0 0x0 0x3)

0x5c41ab18 : 0xc6ee6c (0x46580000 0x0 0x2 0x3)

0x5c41ab48 : 0xc6e254 (0x46580000 0x0 0x18 0x5029e8)

0x5c41ab78 : 0xc73676 (0x46580000 0x1 0x18 0xc75ce5)

0x5c41abb8 : 0x56abea (0x46580000 0x1 0x18 0x5c41abe0)

0x5c41ac38 : 0x56afa4 (0xcf0d70 0x46580000 0x97b6f80 0x2)

0x5c41ac88 : 0x56b88b (0x46580000 0xa 0x5c41acd0 0x0)

0x5c41ada8 : 0x285be0 (0x46580000 0xa 0x97b6f80 0x2)

0x5c41be58 : 0x21d8be (0x97b6f58 0x877b5a0 0x1fda28 0xfd47)

0x5c41be98 : 0x210a3e (0x97b6f00 0x0 0x975ec70 0xc000540)

0x5c41bef8 : 0x216ca1 (0x97b6f00 0x0 0x0 0x0)

0x5c41bf78 : 0x295168 (0x925b728 0x0 0x0 0x0)

0x5c41bfc8 : 0x2a149d (0x925b724 0x1 0x10 0x8c71e24)

Kernel Extensions in backtrace (with dependencies):

com.apple.GeForce(6.2.6)@0xc55000->0xd0afff

dependency: com.apple.NVDAResman(6.2.6)@0x967000

dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000

dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000

dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000

com.apple.nvidia.nv50hal(6.2.6)@0x1579000->0x198dfff

dependency: com.apple.NVDAResman(6.2.6)@0x967000

com.apple.NVDAResman(6.2.6)@0x967000->0xc54fff

dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000

dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000

dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000

BSD process name corresponding to current thread: WindowServer

Mac OS version:

10J869

Kernel version:

Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 668789071497

unloaded kexts:

com.apple.driver.AppleUSBUHCI 4.1.5 (addr 0x141b000, size 0x65536) - last unloaded 138951876487

loaded kexts:

com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 23159326916

com.apple.filesystems.autofs 2.1.0

com.apple.driver.AGPM 100.12.19

com.apple.driver.AppleMikeyHIDDriver 1.2.0

com.apple.driver.AppleHDA 1.9.9f12

com.apple.driver.AppleUpstreamUserClient 3.5.4

com.apple.driver.AppleMCCSControl 1.0.17

com.apple.driver.AppleMikeyDriver 1.9.9f12

com.apple.driver.AudioAUUC 1.54

com.apple.driver.AppleIntelHDGraphics 6.2.6

com.apple.driver.AppleIntelHDGraphicsFB 6.2.6

com.apple.driver.SMCMotionSensor 3.0.0d4

com.apple.kext.AppleSMCLMU 1.5.0d3

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.1.6

com.apple.driver.AppleIntelNehalemProfile 76

com.apple.driver.ACPI_SMC_PlatformPlugin 4.5.0d5

com.apple.driver.AppleGraphicsControl 2.8.68

com.apple.GeForce 6.2.6

com.apple.driver.AppleLPC 1.4.12

com.apple.driver.AppleUSBTCButtons 200.3.2

com.apple.driver.AppleUSBTCKeyboard 200.3.2

com.apple.driver.AppleIRController 303.8

com.apple.driver.AppleUSBCardReader 2.5.8

com.apple.BootCache 31

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.iokit.SCSITaskUserClient 2.6.5

com.apple.iokit.IOAHCIBlockStorage 1.6.3

com.apple.driver.AppleUSBHub 4.1.7

com.apple.driver.AppleFWOHCI 4.7.1

com.apple.driver.AirPortBrcm43224 427.36.9

com.apple.iokit.AppleBCM5701Ethernet 2.3.9b6

com.apple.driver.AppleEFINVRAM 1.4.0

com.apple.driver.AppleSmartBatteryManager 160.0.0

com.apple.driver.AppleUSBEHCI 4.1.8

com.apple.driver.AppleAHCIPort 2.1.5

com.apple.driver.AppleACPIButtons 1.3.5

com.apple.driver.AppleRTC 1.3.1

com.apple.driver.AppleHPET 1.5

com.apple.driver.AppleSMBIOS 1.6

com.apple.driver.AppleACPIEC 1.3.5

com.apple.driver.AppleAPIC 1.4

com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0

com.apple.security.sandbox 1

com.apple.security.quarantine 0

com.apple.nke.applicationfirewall 2.1.11

com.apple.driver.AppleIntelCPUPowerManagement 105.13.0

com.apple.driver.DspFuncLib 1.9.9f12

com.apple.driver.AppleProfileReadCounterAction 76

com.apple.driver.AppleProfileTimestampAction 76

com.apple.driver.AppleProfileThreadInfoAction 76

com.apple.driver.AppleProfileRegisterStateAction 76

com.apple.driver.AppleProfileKEventAction 76

com.apple.driver.AppleProfileCallstackAction 76

com.apple.driver.AppleSMBusController 1.0.8d0

com.apple.iokit.IOFireWireIP 2.0.3

com.apple.iokit.IOSurface 74.2

com.apple.iokit.IOBluetoothSerialManager 2.4.0f1

com.apple.iokit.IOSerialFamily 10.0.3

com.apple.iokit.IOAudioFamily 1.8.0fc1

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.AppleHDAController 1.9.9f12

com.apple.iokit.IOHDAFamily 1.9.9f12

com.apple.iokit.AppleProfileFamily 76

com.apple.driver.AppleSMC 3.1.0d3

com.apple.driver.IOPlatformPluginFamily 4.5.0d5

com.apple.driver.AppleSMBusPCI 1.0.8d0

com.apple.nvidia.nv50hal 6.2.6

com.apple.NVDAResman 6.2.6

com.apple.iokit.IONDRVSupport 2.2

com.apple.iokit.IOGraphicsFamily 2.2

com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.0f1

com.apple.driver.AppleUSBBluetoothHCIController 2.4.0f1

com.apple.iokit.IOBluetoothFamily 2.4.0f1

com.apple.driver.AppleUSBMultitouch 206.6

com.apple.iokit.IOUSBHIDDriver 4.1.5

com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5

com.apple.iokit.IOUSBMassStorageClass 2.6.5

com.apple.driver.AppleUSBMergeNub 4.1.8

com.apple.driver.AppleUSBComposite 3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.6

com.apple.iokit.IOCDStorageFamily 1.6

com.apple.driver.XsanFilter 402.1

com.apple.iokit.IOAHCISerialATAPI 1.2.5

com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5

com.apple.iokit.IOUSBUserClient 4.1.5

com.apple.iokit.IOFireWireFamily 4.2.6

com.apple.iokit.IO80211Family 314.1.1

com.apple.iokit.IONetworkingFamily 1.10

com.apple.iokit.IOAHCIFamily 2.0.4

com.apple.driver.AppleEFIRuntime 1.4.0

com.apple.iokit.IOHIDFamily 1.6.5

com.apple.iokit.IOUSBFamily 4.1.8

com.apple.iokit.IOSMBusFamily 1.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 6

com.apple.driver.DiskImages 289

com.apple.iokit.IOStorageFamily 1.6.2

com.apple.driver.AppleACPIPlatform 1.3.5

com.apple.iokit.IOPCIFamily 2.6

com.apple.iokit.IOACPIFamily 1.3.0

Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.9)

Bluetooth: Version 2.4.0f1, 2 service, 12 devices, 1 incoming serial ports

Serial ATA Device: ST9500420ASG, 465.76 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000

USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000

USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000

USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000

USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000

USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000

MacBook Pro, Mac OS X (10.6.7)

Posted on Jun 12, 2011 10:04 AM

760 replies

Oct 6, 2011 8:12 PM in response to francois-vda

I took my mid 2010 15" i7 macBook Pro back to my Apple Authorized Reseller. I simulated the problem with an clean Lion install on an external disk with launching Photo Booth and selecting the secend set of Effects.

The logic board was replaced and all is working now.

Oct 7, 2011 11:19 AM in response to francois-vda

Alright. I have kept silent for long enough.

I have an early 2010 (April to be exact) 15" i7 MBP. Also have BootCamp set up with Windows 7 Ultimate.

Crash occurs while on Snow Leopard - 10.6.8. Especially when using an external monitor with the LCD shut down.

I have been able to consistently recreate the problem when starting Wesnoth on the external monitor as well as Sid Meier's Pirates!

Used gfxCardStatus and forced it to stay on Intel Integrated, and both games run fine. However without the use of my external monitor. I have read all the posts in this thread and I am still on the fence about calling it as a hardware issue. Because:

While booted into Windows (and I am sure Windows only uses the Nvidia GPU) and even when playing SC or Batman Arkham Asylum, THERE IS NO PROBLEM. No matter the heat on the machine, it simply won't crash. I ran both games on the external monitor and still NO CRASH.

So is this still a hardware issue? Maybe it is, given the fact that the people who have had their logic boards replaced have not reported a re-occurrence of the problem.

Oct 8, 2011 8:12 AM in response to francois-vda

Count me in on this too. I am also experiencing the exact same crashes described here, black screen, last sound in a loop. My crashlogs look identical. I get it occasionally, not as often as some people have described. My last one today was even when i just moved the mouse to the bottom of the screen to access the dock!

I have read the entire thread and want to point out some things that i think are important:

My Macbook Pro is an i5, not i7, as some have hinted that the i7 more intense heat might be the source of the problem.

I am on OSX 10.6.4.

And regarding bobsterbobs last post:

Sorry to dissapoint you, but i definately get the same kind of crash in WindowsXP while playing Drakensang. Exact same symptons that is. And it didnt matter whether i had an external monitor attached or not.

So i really think its hardware related.

Oct 10, 2011 11:58 AM in response to Leo in London

Hello to ALL who had their MBP Logic Boards replaced out of pocket;

How much did it cost you?

Did anyone do a stress test after changing the logic board and has it ever exhibited any problems after the replacement?

Oct 10, 2011 12:07 PM in response to Allan Eckert

I have documented the problem and posted it on Apple's Feedback page. Perhaps they will get back to me. If there is any progress I will update this thread.

Best of luck to anyone else who is experiencing this problem.

Oct 10, 2011 12:40 PM in response to bobsterbobs

I just recently inherited a 15" MBP i5 8GB RAM high-res anti-glare screen and it exhibits this problem about once per day. I can be doing anything and the display will just go black. The keyboard is illuminated, but the keys to change the keyboard illumination brightness have no effect. SSH to the machine is blocked when this happens, so I can't login remotely to the machine to view processes or review logs. The system log hasn't shown any signs of a problem, but I may need to review more logs.

The system will have plenty of charge, often it is plugged in to power, the system was being used and should not have gone into sleep. I have tried to close the lid and reopen it and that has had no effect either. Since I immediately upgraded to Lion, I'm not sure if this problem occurred prior to the upgrade on this machine. The previous owner says it never happened before. However, a colleague has the exact same machine and it has had this problem for a long time, even under Snow Leopard.

I have run a hardware test and it came out clean, even under the longer test. I suspect this is hardware. Even using the gfxCardStatus app, as some suggested, didn't resolve my problem. With the integrated Intel GPU I experienced numerous crashes, which is not what others experienced. But the crashes with the integrated card were different: pixelated display, ticking audio, unresponsive cursor, etc. Most others in this thread seem to have had no problems with the Intel card. The NVIDIA card worked for a longer period of time, but I still experienced the problem with the display going black. Seems to me that it is the logic board, video controller or the cards. I suspect a controller, but I can't be sure.

Oct 10, 2011 12:56 PM in response to bobsterbobs

I have only swapped boards under warranty and I have had about a 50% success rate. Apple said not to swap boards for this problem because it will not fix it. I would imagine that it is a software issue that is worse on some hardware than others.

If you want to pay to swap your board it would cost $350.00 flat rate at the Apple Store.

I have talked to tech support numerous times about this issue and they insist that a fix is in the works from engineering and not to do any hardware repair.

I think the biggest issue here is Apple not communicating the problem to customers. Apple merely updating people as to what was going on would go a long way.

Oct 11, 2011 2:00 AM in response to Frank Chew

Frank Chew wrote:

I have talked to tech support numerous times about this issue and they insist that a fix is in the works from engineering

If this was true, it would be really great. I hope Apple finds a way to remedy this problem, my MBP is way beyond garanty.

Oct 11, 2011 3:16 AM in response to bobsterbobs

Yeah, when I saw the posts on here about gfxCardStatus I thought I had found the solution to my problem, albeit not an ideal one. But that wasn't the case. Hopefully Apple is paying attention to the crash reports and is working to remedy the problem.

Oct 11, 2011 10:30 PM in response to jeeper71

Same here. As of right now, I haven't had any loss of work due to this error. But if it did ... well that would be the last straw. I can only hope some fix comes out soon. I hear that the problem is pretty persistent with the newest MBP models.

Oct 12, 2011 5:35 AM in response to jeeper71

It is very frustrating. In my case, I never know when it is going to occur. I recently reset the PRAM, which so far has helped remedy my problem. I went through seven chimes and not the recommended two (or maybe it was three) that Apple suggests in their support documentation. Not sure if it is entirely fixed, but this is the longest I have gone without a crash.

jo3

Level 1

4 points

Oct 12, 2011 8:45 AM in response to francois-vda

I did a hardware test.

The tests found nothing wrong.

And now strange things are unlikely to kernel panic.

And after two days I've been testing the hardware.

Previously, at least once a day, became a kernel panic.

This remains, if the convergence behavior is strange.

Oct 12, 2011 8:51 AM in response to themachelper

Hmm... very interesting and thank you for that. I sort of have a sure-fire way of crashing my machine on an application launch. I will reset the PRAM later today and report here if my machine did or didn't crash based on the test I mentioned.

Question: I understand resetting the PRAM but I don't understand what you mean by the word "chimes". Could you please explain? Thanks again.

Oct 12, 2011 10:04 AM in response to francois-vda

I had the same issue and for it me started after upgrading the RAM. Seems the serial number according to Apple's service site supported the faster RAM 1333 yet when I added the RAM I had nothing but problems. Ended up going to 1066 chips and the machine is back to 100% perfect performance. I think a firmware update at some point caused the issue of not recognizing the faster 1333 RAM.

.kraM

Level 1

4 points

Oct 12, 2011 7:54 PM in response to Ferdmeister

I have the same issues.. MPB 2010 (6,2) i5. First started occuring for me when I upgraded to Lion (10.7.X), there was usually a 50/50 chance of my Mac panicing after waking from sleep.. really furstrating!

Downgrading to Snow Leopard (10.6.8) has made the issue re-occur less (down to once a week or so) but it still happens.

Has anyone tried 10.7.2 yet? There doesn't appear to be any graphics updates listed in the release notes.. 😟

Frequent Panic NVRM[0/1:0:0]: Read Error 0x00000100