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User profile for user: kathleenfromphiladelphia
kathleenfromphiladelphia Author
User level: Level 1
7 points

nookcolor not connecting to home wifi

Hi... computer idiot here. I just bought a nookcolor e-reader, and while it recognizes my home network, it won't let me connect. It did let me connect to the open wifi at McDonalds, so it isn't that the nook is faulty. (We use an Airport Extreme at home as our wireless router.) The person at B&N's technical department told me I "just need to call Apple and have them register the Mac address of my nookcolor in my Airport Extreme router setup because the Mac filtering system is preventing it from connecting." This is basically Greek to me (although I did find out the Mac address of the nookcolor, which has to count for something). Any help would be much appreciated.

Posted on Jun 13, 2011 6:55 PM

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User profile for user: Tesserax
Tesserax
User level: Level 10
151,325 points

Posted on Jun 13, 2011 8:49 PM

Unless you had enabled MAC filtering (known as Access Control within the AirPort Utility) there are NO MAC addresses being stored on your AirPort Extreme and adding the NOOK Color's MAC address would not be necessary.


When connecting to Open Wi-Fi network, there is wireless security enabled. What security type (WEP, WPA, or WPA2) do you have your Extreme configured for? Based on it's User Guide that I just downloaded, the NOOK should be able to support all security types.

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User profile for user: Tesserax
Tesserax
User level: Level 10
151,325 points

Jun 13, 2011 8:49 PM in response to kathleenfromphiladelphia

Unless you had enabled MAC filtering (known as Access Control within the AirPort Utility) there are NO MAC addresses being stored on your AirPort Extreme and adding the NOOK Color's MAC address would not be necessary.


When connecting to Open Wi-Fi network, there is wireless security enabled. What security type (WEP, WPA, or WPA2) do you have your Extreme configured for? Based on it's User Guide that I just downloaded, the NOOK should be able to support all security types.

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nookcolor not connecting to home wifi

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