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damage from sweat

I am on my second 6th Generation Nano. The first was ruined by sweat (after only the second or third time running in hot Florida weather). They gave me a refurbished one...which failed after just one run in the heat. There was no rain. It was clipped to my waistband...because it has a built in clip and is supposedly made for running! When I brought the first one to the Apple store, they said they were not aware of this issue (hard to believe) and advised I wear it farther away from my body (AGAIN...IT HAS A CLIP FOR WEARING ON CLOTHING AND IS SUPPOSED TO BE CREATED FOR THIS ACTIVITY) I asked if there was a product available to protect against this problem and they were not aware of one (Watchbands for it are available in the store, but I do not want it on my wrist). I believe this to be a common problem (my wife and I had the same problem with the Shuffle...which also had a clip for clothing), but Apple employees (Genius...hmm?) claim to be oblivious to it!!!!!! Any solutions or similar experiences?

iPod nano, Sweat damage with Nano 6th Gen

Posted on Jun 15, 2011 5:43 AM

Reply
106 replies

May 28, 2012 6:19 AM in response to deggie

The nano is clearly not durable enough for real world use. Apple is aware there is a design flaw with this device but doesn't want the negative publicity which would be garnered if a recall were issued. I'm also sure Apple doesn't want to spring for new and better designed nanos for all of us who had one die. My nano came with sport headphones with a short line the only obvious place to clip it would be the neckline. The headphones were well designed to deal with sweat, obviously the nano itself wasn't. There are plenty of other products out there and I will be switching brands. I once thought Apple set the standard for quality products, I am sorely disappointed with the nano and Apple's response to their poorly designed, over priced, keep it in a warm dry place or it will die piece of junk.

May 29, 2012 12:01 PM in response to jeffreyfrommaitland

I am on 3rd ipod in less than a year. They have been kind enough to replace them but it is not made for people who sweat or work out in humidity. I wear mine on a watch band and it doesn't seem to help. Yesterday I had it attached to the water bottle holder I was carrying and it crapped out from the humitidy alone. I want to love Apple products but they are just not durable for runners.

Jun 18, 2012 8:53 AM in response to jeffreyfrommaitland

fedex just delivered my non-functioning 6th generation nano back from support along with a note saying the "liquid contact indicator" (LCI) was tripped and that a repair wouldn't be covered under warranty. Have used and loved it the past 8 months for both weight workouts and running. Pretty much did some type of sweating activity with it everyday with it clipped to my waistband. Had it in one of those flexible silicone cases, but the case didn't plug the connection port. Live in the Houston area (i.e. high humidity) and sweat like a pig! On a plus note, its been less than a week since I filled out a service request using their online site and dropped the device off at a ups store for shipment back to them. It doesn't look like they are going to charge me for this which seems cool. Not sure they ever directed me to check the LCI before sending it to them. My 2nd generation nano died in a hot tub submersion incident after years of faithful service. Only wish my 6th generation one would have passed on in a more glorious manner! :-O

Jul 9, 2012 11:27 AM in response to jeffreyfrommaitland

My nano died 4 runs after only 4 runs due to sweat damage. Took it into the apple store and best they would do is offer a new one for $65. I agree with the others - this product is poorly made given how it is marketed.


One idea for folks is to buy a waterproof case (i.e. H20audio) that folks use for swimming. A bit of overkill but if it protects it from swimming it should protect it from buckets of sweat! ***** to have to spend the $$ on such a case but....


note: I have never used the h2o products, just read about them on various tri forums. They generally receive good reviews though...

Jul 22, 2012 9:41 AM in response to marykayfromct

I've had mine since they were released and have not had any issue, but I'm careful to clip it where sweat will not get into the dock connector. You can purchase plastic inserts for the dock connector if you can't find a place to do that. You can also get an H2O case and even swim with it.


This is a user-to-user support site of Apple users, do you actually think your threat accomplishes anything?


Be sure when getting your next MP3 player to get one that the charging/syncing port can be covered when not connected. Any electronic device will have damage if sweat gets into it. This is also true of headphones, be sure to get athletic ones that are designed for exercise or otherwise sweat will eventually get into the drivers and destroy them. Learned that one the hard way with some nice earbuds.

Jul 23, 2012 3:12 AM in response to deggie

I do believe that these threats, and complaints accomplish something. Apple must view these posts, and they know how their former customers felt.



I personally bought a cheapy Sansa for 30 dollars, held in IN my sweaty hand on many runs over 3 years, and never had a problem. This kind of device is marketed to be something you can wear while you are running, dancing, or doing other active things.


My Ipod Nano lasted me less than six months. I think that the hundreds of us who have this problem have a legitimate comlaint.


And, if we have to have a plastic insert, should Apple have provided one of those? Or, at the bare minimum told us that we need to buy one before we use the product as it was marketed to be used?

damage from sweat

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