Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

itsjaff Author

Level 1

1 points

How to remove Phishing from MacBook Pro

thank you every one so far helping me and so many others who are New in Mac or New in Virus world

I installed ClamXAV and it detected the followings tow things

4907.emlx Heuristics.Phishing.Email.SpoofedDomain

6824.emlx Heuristics.Phishing.Email.SpoofedDomain

Am I infected? what is this Phishing? is it safe to open my emails and do online banking?

did i get anything else that the ClamXav does not show or this is the only issue?

now what to do with them, Should I remove or delete them or put them in Quarantine

if I have remove or delete them please let me know how?

the computer is working normally and there is not any problems with the speed and internet so far "ThankGod"

and what to do with the sophos anti virus do I need to keep it or uninstall it

MacBook Pro, Mac OS X (10.6.7)

Posted on Jun 16, 2011 4:54 PM

19 replies

Jan 18, 2012 2:53 PM in response to macfrombrampton

Someone must have a description of what the "Heuristics.Phishing.Email.SpoofedDomain" does. It appears to prevent email from being sent to the orignal server, in this case Gmail.

thomas_r.

Level 7

31,989 points

Jan 18, 2012 3:42 PM in response to macfrombrampton

Please stop spamming these forums with repeated requests for information that has already been given to you on multiple topics. It is a phishing e-mail, pure and simple. It is not malware. You've been told what that means, how it got on your computer and how to get rid of it.

MadMacs0

Level 5

5,221 points

Jan 18, 2012 5:24 PM in response to macfrombrampton

macfrombrampton wrote:

Someone must have a description of what the "Heuristics.Phishing.Email.SpoofedDomain" does. It appears to prevent email from being sent to the orignal server, in this case Gmail.

I did that here: Re: Virus 8399.emlx. Was there something there that you don't understand? I can give you a more technical explanation of how the clamav engine determines what it identifies as such, but the only other place that can tell you any more would be the clamav-users email forum.

May 20, 2012 9:43 AM in response to itsjaff

I have a question too about phishing. I went into my Facebook app on my iphone and it told me my account has been compromised so I changed the password via safari on my phone. I wanted to know how i can tell if my computer and phone are safe again? I accidentally clicked on an advertisement on a website and it lead me to an untitled web page and it began downloading it immediately, I put it in the trash and emptied it. That was a day ago. Since then I have accessed online bank accounts etc and I'm worrid that they too were compromised since my Facebook was. So I followed your steps in this discussion about deleting cookies and caches. I also deleted my history just in case. so again how can I make sure they are safe? I'm scared to check my online banking again. Help!

How to remove Phishing from MacBook Pro