Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunesHelper was not installed correctly. Error 7 Help!! My itunes worked yesterday.

My itunes wont open without an error message that says itunes was not installed correctly. Please reinstall itunes Error 7 (Windows error 14001) What has caused this and how do I get my itunes back????

iPhone 4

Posted on Jun 18, 2011 1:42 PM

Reply
17 replies

Sep 3, 2013 10:30 AM in response to lynnefromsterlington

I am having this same problem, I have been helping to set up two brand new hp computers running windows 7 - 64bit. One is a desktop one is a laptop. In both cases iTunes had never been installed so there was originally nothing to uninstall. In both cases iTunes would not install properly, I keep getting the Windows error 14001 - iTunes was not installed properly, or if I go to open the iTunes helper - same error. I am reading tons of issues on the web at various sites about this same problem... all the solutions are to download some file here and install install it there, and then download and install these registry keys, mostly pointing to the Mobile Device Support directory and improper installation during iTunes application install.


Please offer some advice on what can be done, obviously this is an issue with the installation files, not the user, as neither of these computers have ever had itunes installed prior to this point.

iTunesHelper was not installed correctly. Error 7 Help!! My itunes worked yesterday.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.