I am unable to update my apple tv gen2

Working now in Hershey, PA. Apple must have resolved the issue with the servers. I updated ATV over wifi.

Working in Vancouver, Canada now!🙂

Well said. The demanding compensation is hilarious. C'mon, really? Let's keep it in perspective. Back away from the ledge.

2nd reply...posted last night.

Am in Dallas and was able to successfully download the update via WiFi from ver 4.2.1 to 4.2.2 this evening at around 6 pm...first and only time I tried today.

Did speak with Apple this morning and the cs rep did say Apple had a server problem and it would be a day or 2 to get it resolved. This confirms what most everyone is saying here.

Works like a charm now.

Finally it works in switzerland too. Hope ill be able to stream videos frm iphone to atv after update.

I for one wasn't 'demanding' compensation, just suggesting that a small good will gesture from Apple - say a credit for an iTunes movie, a gesture in Apple's interests anyway - would be about right to compensate for the useless USB cable they told me to buy and the time spent on the phone to tech support trying solutions they should have known wouldn't work including sending an ATV back to them (having waited in all day for the UPS man to collect it...). Had they come clean from the start and said 'we have a server issue just hang on it will be sorted soon' that would have been fine - its the corporate denial, misinformation and wild goose chase I objected to.

I just update over wifi to 4.2.2. Here in Toronto

I think apple tv update is back online

Success here in GA on one; now to try on the other ATV2 I own.

The fix came none too soon, with a household of guests arriving for the holiday weekend and Netflix had finally failed yesterday under 4.1.1

It worked in New Orleans over my wifi. Looks like they finally found the right guy to fix the problem. It would have been better, at least for me, if Apple would have come clean from the start and said that their servers were messed up, rather than jerking me around and telling me to come in the store and have them update it (which didn't work, check my previous post). I don't own an iPhone, Mac, or an iPad, and based on this initial experience dealing with Apple, I'll keep it that way.

suddenly it works!!! over wifi...

Curitiba, Brazil

Finally it worked today in Germany!

In France too!

Thanks Apple!...

I think this morning's article in the WSJ may explain why Apple was reluctant to discuss its server issues with us last week.

By IAN SHERR

SAN FRANCISCO--A group of computer hackers on Sunday posted a document it claimed contains usernames and passwords for an Apple Inc. server, the latest in a string of brazen attacks that have compromised government and corporate websites around the world.

Read more: http://online.wsj.com/article/SB10001424052702304803104576424573989176378.html#i xzz1R8YuK8fE

Since I don't subscribe to the WSJ that link doesn't add value for me. Or maybe, that's all there was.

But I do know how to use Google.

And what I read is that the server in question was used for surveys, not software distribution.

Finaly it works in Argentina. In my experience, this is not the first time that Apple updates fails: ipdods no longer synchronize, airports extreme that become invisible , etc. My simple advice is do not despair, do not panic and wait. The customized solutions are always more complex than sit back and wait. In addition, we have to protest strongly at the forum to launch the solution process.

Think about this for the next time it happens. Be sure that it will happen again. 😉