We are, all of us, pathetic. We bought a product which, in my mind, should currently be nominated for "Infamous Screwed-up Software Release of All Time" in the Software Mediocrity Museum where it's already a piece of anthology next to Maps, Ubuntu 10.10, Windows ME, Vista 32-bits and Microsoft Bob.
Not only have we paid $300 for this botched piece of code (programmers should not code on acid), not to mention Compressor ($50) some of us also bought in the times of version 10.0.3 (as we were advised by some of us it could help), we have worked hours and hours trying to get version X (from 10.0.0 to 10.0.7 in my case) to work as advertised. And yes, release 10.0.6 brought some hope, but 10.0.7 killed it.
Months after months, we came on forums like this one to get some help. And we got it: "Muscle up your RAM, get some faster drives, upgrade your graphic accelerator, trash your preferences, empty the cache, turn off background rendering, hide the Inspector, repair your permissions, reboot the computer, avoid projects longer than 20 minutes, remove FCP X files from Spotlight, get Digital Rebellion App, make sure all related drives are 80 % full maximum", and so on. I did all of that (FYI, in the last eight months, I’ve “invested” over one K on my early 2008 8-core Mac Pro).
Sometimes, it would work. It would be efficient for a while. Only for a while, never for longer runs! Just like a curse! And our frustration grew and grew! But we kept using FCP X. Hey, you beat me with a club and I stay with you, gazing at your arrogance, on my knees. Do I have to love my Mac and its ecosystem to that point?
I'd say that for one hour acceptable performance which yields to real positive work - a normal response from so many software I use - I have to endure on a daily basis up to half an hour of wasted time: spinning ball, freezing, rendering not working, undo not working, drag function not working … It’s always a surprise. It’s as if some sort of draw would happen in the System to find out what annoyance would appear upon starting FCP X. And I come back here to read what you guys are saying, to get some advice, and so on. And, sometimes, FCP X works for three or four blessed hours without glitches. A true moment of grace! My mood changes, I get to be so happy. Thank you Tim Cook! And then, boom! The nightmare gets back.
What's even worst, there's not alternative, in my case, anyway. See, I started a 3-hour documentary (three 1-hour DVDs) last March. The shooting had taken place in December and January. I am not doing it for money; it’s on a volunteer basis. That doesn't change the fact that a bunch of people are really eager to watch the three DVDs. As of this morning, I’ve got two hours done, ready to be burned, kind of, and one hour needing lots of work. So I can't quit FCP X and move to Adobe Premiere Pro (I recently got a deal on CS 5.5 where it’s included) or go back to FCP 7 (where I learned editing) on another machine. I'm trapped. I’m locked in version X!!!
Knowing what I know now, never would I’ve taken such a decision upon starting editing my project last March. I swear to God I’d have chosen another piece of software. Would I have done so, I'd be working on something else now; my 3-hour documentary would be history. But, as we all know, History cannot go backward.
As soon as I get my project finally done, I'll stop using FCP X (except, maybe, for some unavoidable post-release maintenance “clicks”) as long as Apple won't have entirely rewritten it, and apologised publicly for those zillions of hours we collectively lost and for all the money some of you have seen go down the drain (remember, I’m on a volunteer basis).
But that will be the day! I'm talking about a major software company who lets posts like this one on its own forums go without acknowledgment! Not even a ******** PR response posted!
No one that really uses FCP X on a daily production beat says it's working according to standards, no one thinks it's acceptable. Everybody is looking for ways of getting the bloody thing to do what it's supposed to do. The only thing Apple seems to be doing is patching and patching and patching its awful spaghetti code instead of rewriting it totally and, in the meanwhile, issuing ways to ease our pain!
If ever Apple is doing something else, why doesn't it let us know; it's called giving hope!