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FalakShah Author

Level 1

0 points

The iPhone "..." could not be synced because the sync session failed to start

I am trying to sync my iPhone 4 with iTunes and I receive this "The iPhone 'XYZ's iPhone' could not be synced because the sync session failed to start." I have synced this phone many times in the past without any issues and this error just started to occur. I have done all the usual: reset my phone settings, restarted my computer etc. Does anyone have any suggestion as to what I could do?

iPhone 4, Mac OS X (10.6.7), Mac OS X (10.6.8)

Posted on Jun 24, 2011 8:32 PM

242 replies

booldude

Level 1

0 points

Feb 13, 2012 7:27 PM in response to booldude

Reenable=renewable

Also make sure all your apple IDs are the same on iTunes, and your devices.

Feb 14, 2012 7:32 AM in response to HereticZero

Quitting and restarting iTunes worked for me too. Proves you should always to try the simplest solutions first!

🙂

UKFan643

Level 1

27 points

Feb 14, 2012 8:05 AM in response to booldude

I will give that a try today. For now I've just disabled Match on all my devices and they are syncing fine.

ct819

Level 1

0 points

Feb 14, 2012 2:49 PM in response to FalakShah

Restarting itunes and my iphone worked like a charm. Like someone said, sometimes the simplest solution works.

Feb 17, 2012 1:10 PM in response to FalakShah

I ran into this running IOS 5.0.1 on the iPhone 4S and iTunes 10.5.3 (3) and syncing my phone and computer to iCloud.

The solution....very simple.

In System Preferences, under iCloud, input iCloud ID and password, and select Mail & Notes, Contacts, Calendars

In Settings on the iPhone, do the same in iCloud option, making sure Mail, Contacts, Calendars, Notes are on (the rest is optional)

Plug iPhone into computer, open iTunes

Click on iPhone in left side menu

In Summary make sure "Back up to iCloud" is selected

In "Info" on right side of screen, (beside Summary) deselect (remove check mark) the following:

Sync Address Book Contacts

Sync iCal Calendars

Sync Mail Accounts

Other for Notes and Safari bookmarks is to whatever your preferences are.

All other

These options are already automatically synced through iCloud, and thus does not require iTunes as a "go between."

TJ2001

Level 1

0 points

Feb 17, 2012 1:41 PM in response to Jamaicanmango72

Only issue with this is I unfortunately have not upgraded to Lion so I therefore don't have OS iCloud syncing ;(

booldude

Level 1

0 points

Feb 17, 2012 2:28 PM in response to TJ2001

I'm not yet a Mac user, but I believe upgrading to Lion from OSx and Snow leopard are free through Apple's website.

Feb 18, 2012 10:36 AM in response to booldude

Anybody know how I can unsubscribe from receiving new posts to this thread?

Feb 18, 2012 10:37 AM in response to Jason Sheen

nevermind, figured it out

Feb 23, 2012 2:28 PM in response to nowinNM

Thanks! This worked for me!

Azip13

Level 1

0 points

Mar 29, 2012 3:15 PM in response to jgalicinski

FYI, I was having the same problem, couldn't sync/wouldn't get past "Starting sync 1/7" blah blah blah.

I turned off iTunes Match on my phone, turned the phone off for 5 min, quit iTunes, then turned the phone back on. Once it was on, I restarted iTunes and woop, there it is. Assumedly when I flip Match back on I'll have the same problem, but I'm just glad I got it to sync. It had been about a month since my last backup because of this problem.

37 apps to sync.. good lord.