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Level 1

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Supertooth Buddy - Bluetooth Issue

Hi,

I'm having issues pairing my iPhone 4 with my bluetooth car handsfree kit - http://www.supertooth.net/EN/buddyspecs.htm.

The story goes as follows...!

I smashed my iPhone 4 by accident on Tuesday - this phone paired correctly with the handfree kit. I received a replacement phone Friday and set this up ready to use with the handsfree kit - however it will not find the Supertooth Buddy regardless of what I do.

I have tried everything. I even turned on the smashed phone to make sure that it would still connect - it did within seconds. I then clicked on 'forget this connection' and cleared the memory and tried to re-find the bluetooth kit - it wouldn't.

Is this due to a recent update on the iPhone software or am I missing something - i'm using OS 4.3.3?

I have tried everything so any help would be appreciated!

Thanks.

iPhone 4

Posted on Jun 25, 2011 8:52 AM

Best reply

incredibles11

Level 1

4 points

Posted on Dec 29, 2011 8:30 PM

I have the exact problem. My iPhone 4 paired perfectly with the Supertooth Buddy. I got the 4s and it won't discover the bluetooth device. I also went back to my iP4 and "forget this device". Still no connection with the new 4s. My 4s can discover other bluetooth devices so it is not a problem on the iPhone end. It s an issue with the Supertooth Buddy. You can cancel all pairings on the Bluetooth Buddy by pressing the call/reject button while in pairing mode for at least 5 seconds. You should hear a beep. Once you do that means all pairings have been erased. Than try connecting again with your iPhone. Give that a try.

Unfortunately, my Supertooth does not give me that beep when trying to cancel all pairings which tells me something is wrong. I emailed Supertooth and I am waiting to hear back from them. Will update this forum if there is a solution.

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17 replies

Aug 22, 2015 3:29 AM in response to Roddas

Hi, this happened to me too. There are two ways to pair a Supertooth Buddy, they are both in the usermanual available from the products website. The one that worked for me was:

1. turn off the buddy, turn off Bluetooth on the phone.

2. press the on button on the buddy until it flashes blue/red

3. press the green call button once (you've got one minute from now)

4. turn on Bluetooth and wait until you see the stbuddy on your phone

5. press to connect with it.

Other instructions call for entering a code of 0000 if it appears, I didn't need to do this.

Good luck with your query. I would have answered your new thread but it was locked.

Michele

May 18, 2017 3:43 AM in response to incredibles11

Thank you ! Well done !

Supertooth Buddy - Bluetooth Issue