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Error 47: Invalid URL. ()

For the last few weeks when trying to download an HD trailer (480p, 720p, 1080p) for ANY movie, I keep getting the message Error 47: Invalid URL. (). I have tried in IE 9.0, Firefox 5.0 and Chrome (12.0.742.112) and ALL give me the same result.


I am running the lastest version of QuickTime Player - 7.6.9 (1680.9) [QuickTime Version 7.6.9 (1680.9)] on Windows 7 Enterprise 64-bit.


I have also tried on Windows Vista Business 32-bit SP2 running QuickTime Player - 7.6.5 (518.4) [QuickTime Version 7.6.5 (1327.80)] with IE 9.0, Firefox 3.5.4 and still giving me the same results.


I have found suggestions from posts that are anywhere from 2007-2009 but they do NOT work.


This has obviously been an issue for quite some time and with NO resolution.


I do hope an Apple developer or someone reads this so that we can find out what is being done.


If nothing gets done, then I guess I have no choice but to go to other sites like Yahoo or HD-Trailers, to view trailers that actually work.

QuickTime-OTHER, Windows 7, 64 bit

Posted on Jun 29, 2011 9:24 AM

Reply
37 replies

Jul 22, 2011 1:44 PM in response to dsnymgc

Brilliant! Opening in a new tab works! Okay so you have to F11-fullscreen and the upper/lower 'bars' are the default white background (maybe we can prespecify a 'dark' theme somewhere to solve this?), but you can have full 1080p trailers again! Save to your harddrive gives you more options, and will make it easier to send to the recycle bin later instead of using CCleaner and having to shut down Chrome/IE.


This makes me think that it is a quicktime plugin issue that on windows 7 machines (my 64-bit install at work and 32 bit install at home both broke) that is unable to handle the trailers.apple.com website, maybe by design? Quite annoying actually. As it is able to handle HD QT trailers on Yahoo trailers just fine- perhaps the plugin is bypassed when you open a new tab or click on the HD QT movie link on yahoo trailers. In any case, though I have an iPad 2 and an iphone 4, the hegemony and lack of support of other platforms does NOT make me want to buy a Macbook any more than before... 😝

Aug 11, 2011 6:26 AM in response to True PolarBear

Well, HALLELUJAH!!! I believe the Error 47 fiasco is FINALLY OVER!!


I just went to the trailers site and clicked to watch the Apollo 18 trailer. To my amazement, when I clicked on either 720p or 1080p, there was a slight pause, then VOILA!! the trailer started playing in the QuickTime player.


I was a little shocked!! It took Apple long enough to get what seems like a simple problem resolved.


Just to let you know that there was an update for QuickTime and I am currently running 7.7.


Anyway, just thought that I would share the good news.

Dec 10, 2013 1:08 PM in response to True PolarBear

not to start a flame, but i disagree with much of whats been said here about this topic (re: upon starting quicktime it immediately throws an "error 47: invalid url."). an error that has been known now for years, that's apparently never been fixed...


i use Quicktime 7.71.80.42 (recently installed this week, Dec 2013) to Windows 7 Pro SP1 64 bit os (note this is a cleanly installed system).


upon starting Quicktime on my computer that IS connected to the internet (from the icon on my desktop) it immediately throws "error 47: invalid url."


in simple terms, this points to a problem accessing a URL from the internet... let's run with this for a moment (eg, maybe the error message is actually true?)


my first test. turn off my computer. disconnect it from the internet. now reboot it. alas, the only change being that my computer is not NOT internet connected. upon starting Quicktime, it must have a check in it's code to check if when its launched, 'is there current internet connectivity on this pc?' if no (in this case its NO), then just start the application. which it did WITHOUT THROWING THE ERROR. evidence this logic is built into quicktime is that when quicktime starts this time, a different start screen is now found, indicating that this quicktime program might be able to do more things if your computer is attached to the internet. (this further proves the problem is related to the internet and a/some URL(s)).


next test, power off pc. reattach network cable reboot. this time computer is attached to the internet. this time i run Wireshark and tell it to capture packets for HTTP port 80 traffic. i then start Quicktime (alas, this time since we ARE connected to the internet, upon program start quicktime asks the same question 'is there urrent internet connectivity on this pc?' this time the answer is YES, so the program is then told to download some resources from this internet connection. the error comes up again 'error 47: invalid URL.'. i then exit quicktime, i tell wireshark to stop capturing web traffic. i display the log of the two-way internet traffic generated between the quicktime application and the internet. this log follows:


GET /qtpix/empty.mov HTTP/1.1

User-Agent: QuickTime/7.7.1 (qtver=7.7.1;os=Windows NT 6.1Service Pack 1)

Host: qtpix.apple.com

Cache-Control: no-cache



HTTP/1.1 200 OK

Date: Mon, 09 Dec 2013 19:14:41 GMT

Server: Apache/2.2.15 (Oracle)

Last-Modified: Tue, 11 Jul 2006 00:10:48 GMT

ETag: "8c-4184329b2f373"

Accept-Ranges: none

Content-Length: 140

Cache-Control: max-age=60

Expires: Mon, 09 Dec 2013 19:15:41 GMT

nnCoection: close

Content-Type: video/quicktime



Œmoov lmvhd ¶Õ28¶Õ2F X ÿ @ udta WLOC " e



GET /qtpix/qtpix_auto.mov HTTP/1.1

User-Agent: QuickTime/7.7.1 (qtver=7.7.1;os=Windows NT 6.1Service Pack 1)

Host: qtpix.apple.com

Cache-Control: no-cache



HTTP/1.1 200 OK

Date: Mon, 09 Dec 2013 19:14:41 GMT

Server: Apache/2.2.15 (Oracle)

Last-Modified: Mon, 20 May 2013 18:23:32 GMT

ETag: "19bc-4dd2a6e14e598"

Accept-Ranges: none

Content-Length: 6588

Cache-Control: max-age=60

Expires: Mon, 09 Dec 2013 19:15:41 GMT

Cneonction: close

Content-Type: video/quicktime



ftypqt qt Xmoov lmvhd ÍÀ QÍÀ Q X X @ X ¸code ¤sean xml <meta>

<pause>5</pause>

</meta>



<guideName>

<item>

<theName>GUIDE_NAME</theName>

</item>

</guideName>



<hotpicks>

<item>

<link>HOTPICKS_URL_1</link>

</item>

<item>

<link>HOTPICKS_URL_2</link>

</item>

<item>

<link>HOTPICKS_URL_3</link>

</item>

<item>

<link>HOTPICKS_URL_4</link>

</item>

<item>

<link>HOTPICKS_URL_5</link>

</item>

</hotpicks>



<quickhits>

<item>

<link>QUICKPICKS_URL_1</link>

</item>

<item>

<link>QUICKPICKS_URL_2</link>

</item>

<item>

<link>QUICKPICKS_URL_3</link>

</item>

<item>

<link>QUICKPICKS_URL_4</link>

</item>

</quickhits>





<banner>

<item>

<bannerlink>BIG_BANNER_URL</bannerlink>

</item>

</banner>



<songs>

<item>

<songlink>MUSIC_URL_1</songlink>

</item>

<item>

<songlink>MUSIC_URL_2</songlink>

</item>

<item>

<songlink>MUSIC_URL_3</songlink>

</item>

<item>

<songlink>MUSIC_URL_4</songlink>

</item>

</songs>



<apps>

<item>

<applink>APPS_URL_1</applink>

</item>

<item>

<applink>APPS_URL_2</applink>

</item>

<item>

<applink>APPS_URL_3</applink>

</item>

<item>

<applink>APPS_URL_4</applink>

</item>

</apps>



<movies>

<item>

<link>MOVIES_URL_1</movielink>

</item>

<item>

<link>MOVIES_URL_2</movielink>

</item>

<item>

<link>MOVIES_URL_3</movielink>

</item>

<item>

<link>MOVIES_URL_4</movielink>

</item>

</movies>



<tv>

<item>

<link>TV_URL_1</tvlink>

</item>

<item>

<link>TV_URL_2</tvlink>

</item>

<item>

<link>TV_URL_3</tvlink>

</item>

<item>

<link>TV_URL_4</tvlink>

</item>

</tv>

Òtrak \tkhd ÍÀ PÍÀ Q X @ $edts elst X 2mdia mdhd ÍÀ QÍÀ Q X X H 9hdlr mhlrtextapp2  Apple Text Media Handler Ñminf Lgmhd gmin @ÿÿÿÿÿÿ ,text @ 9hdlr dhlralisappl ¢ Apple Alias Data Handler $dinf dref alis ¶stbl Rstsd Btext ÿÿÿÿÿÿ geneva stts X stsc stsz È stco ° jcode Vsean i k ÿÿÿÿ kedt udta namefork gtrak \tkhd ÍÀ PÍÀ Q X ÿ @ d load X $edts elst X ¥mdia mdhd ÍÀ QÍÀ Q X X H :hdlr mhlrvideappl ‹ Apple Video Media Handler Cminf vmhd @ÿÿÿÿÿÿ 9hdlr dhlralisappl ¢ Apple Alias Data Handler $dinf dref alis Êstbl fstsd Vrle appl H H Animation ÿÿ stts X stsc stsz stco x "udta nameLSP Background 1trak \tkhd ÍÀ PÍÀ Q X ÿ @ load X $edts elst X nmdia mdhd ÍÀ QÍÀ Q X X ?hdlr mhlrsprtappl ‘ Sprite Animation Media Handler minf gmhd gmin @€ € € 9hdlr dhlralisappl ¢ Apple Alias Data Handler $dinf dref alis stbl ,stsd stts X stsc stsz ' stco • òcode Þsean e m k ÿÿÿÿ h j kedt l i g #udta nameMovie Variables Âudta ©cmt All Rights Reserved &©cpy ©2005 Apple Computer, Inc. ©nam Apple QuickTime #©swr Made with LiveStage Pro ctyp std ptv play ptvc free wide

$mdat wide mdat styl ftab Geneva –fram ‚sean nfram actn whic parm ' ¦parm ’expr ~oprn j .parm guideName.item[1].theName (targ moro ,targ trid …actn whic parm ' parm expr íoprn Ù ( Yparm

<http://a654.g.akamai.net/f/654/39/5m/qtpix.apple.com/qtpix/current/ lparm X ,targ trid parm ' ,targ trid Eactn whic parm ' Õparm Áexpr oprn ™ ( lparm X ,targ trid parm ' parm .mov ,targ trid Kactn whic parm ' Ûparm Çexpr ³oprn Ÿ ( lparm X ,targ trid parm ' parm >T<myself> ,targ trid ˜actn whic lparm X ,targ trid parm ' —actn whic kparm Etest |expr hoper< (oprn ,oprn @Ã33 µlist ¡actn whic uparm

<http://a654.g.akamai.net/f/654/39/5m/qtpix.apple.com/qtpix/current/upgrade_10100 5.mov>T<myself> test @expr ,oprn ?€ ¾list ªactn whic ~parm

<http://a654.g.akamai.net/f/654/39/5m/qtpix.apple.com/qtpix/current/content_guide _5_20_2013.mov>T<myself> @ àÿ ÿ àÿ ÿ sean dflt óimct ßimag zimda fclou ÿ ÿ H H ÿÿ idfmfxat imrg name Untitled imgr


i then manually parse this stream to find the 5 referenced URLS that the quicktime application wants to download. these 5 are listed here:


qtpix.apple.com/qtpix/empty.mov

qtpix.apple.com/qtpix/qtpix_auto.mov

http://a654.g.akamai.net/f/654/39/5m/qtpix.apple.com/qtpix/current/

http://a654.g.akamai.net/f/654/39/5m/qtpix.apple.com/qtpix/current/upgrade_10100 5.mov

http://a654.g.akamai.net/f/654/39/5m/qtpix.apple.com/qtpix/current/content_guide _5_20_2013.mov


if anyone should wish to play a small part in this 'detective work', merely copy and paste each of these 5 URLS into any web browser address field, and see what you get. as of December 10 2013 - 4 URLS are valid and 1 URL is INVALID... as in HTTP ERROR 404


hence the true explanation for 'error 47: invalid URL.'


what does Apple need to do to fix this, simply remove the request for the bad URL. simple, why has this not been done for years? sad to know they dont know how to troubleshoot their own software.


greg aiken

Dec 10, 2013 7:27 PM in response to gregaiken

Impressive detective work. Apple should maybe hire you. I moved on from Apple Trailers though. I tend to just use YouTube these days. I did however check since this thread has been revived and trailers seem to work fine now in Windows 8.1 in IE11 with Quicktime 7.7.4. Not sure why it would look to different URLs in different versions of Windows though...

Error 47: Invalid URL. ()

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