A required CD/DVD drive device driver is missing...

Question

A required CD/DVD drive device driver is missing...

I get this warning when I try to install Windows 7 Home Premium on my iMac using Bootcamp Assistant. I went through the whole setup and installation guide, but to no avail. I have successfully gone through all steps in the process, including partitioning the disk. This error comes up on the first stage of the setup.

The full error message is:

A required CD/DVD drive device driver is missing. If you have a floppy disk, CD, DVD, or USB flash drive, please insert it now.

Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step.

I have the original disk for my system, but I can't insert it in the middle of the process. I think I need the drivers to install Windows 7, but I can't install the drive until Windows 7 is installed.

How do I fix this?

Thanks-YA

Posted on Jun 29, 2011 2:53 PM

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Answer 1

MichelA

Level 1

34 points

Jun 30, 2011 9:01 AM in response to YoungApprenice

When the Windows installation disk starts, you reach a stage when you can select "Install Windows". Instead, select "Drive Options" which is a bit below this and choose "Format Partition". When this is done, the Windows installation will go through and you will be able to install the Bootcamp drivers after this.

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Answer 2

Jun 30, 2011 9:16 AM in response to MichelA

That option is not available, as I am installing Windows 7 Home Premium. But I did find a button labeled 'Repair Your Computer'. I click it, and then it asks me for some kind of media with the drivers on it. I hit a button labeled 'load drivers' and selected the bootcamp partition, but it does not work. It appears that the system is asking for some sort of media. What could it be? I also tried the Snow Leopard installation disk and selected the exe in the bootcamp directory. It wasn't asking for that either. What does it want?

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Answer 3

The hatter

Level 9

60,980 points

Jun 30, 2011 10:20 AM in response to YoungApprenice

Advanced Options... is where you format FAT to NTFS

Installation Guide
Instructions for all features and settings.
Boot Camp FAQ
Get answers to commonly asked Boot Camp questions.
Windows 7 FAQ
Answers to commonly asked Windows 7 questions

http://www.apple.com/support/bootcamp/

- and any applle tech articles that may help and offer how to.

you did not go into the Install and step to select the Target partition.

You only need to install drivers if you have MBAir or some iMac models. Otherwise, it is after Windows is up and running that you run SETUP.exe from OS X DVD while in Windows of course (then update to 3.2 thru multiple restarts and steps using Windows Apple Software Update or manually).

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Answer 4

Jun 30, 2011 11:59 AM in response to The hatter

This is happening before these steps though! This happens right after I set the language settings and hit the install button!

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Answer 5

The hatter

Level 9

60,980 points

Jun 30, 2011 12:51 PM in response to YoungApprenice

That sounds like the iMac 27" article.

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Answer 6

Jun 30, 2011 1:08 PM in response to The hatter

Mine is an iMac 27">...

Is that bad?!

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Answer 7

Jun 30, 2011 6:35 PM in response to YoungApprenice

Haha I spoke to soon. Mine is not a 27''.

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Answer 8

Jun 30, 2011 8:43 PM in response to YoungApprenice

*sigh* I wish I could just edit my posts...

So what should I do?

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Answer 9

MichelA

Level 1

34 points

Jul 1, 2011 5:46 PM in response to YoungApprenice

Don't hit the install button.

Check all the menus at the top.

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Answer 10

Jul 8, 2011 11:39 AM in response to MichelA

There aren't menus at the the top. The error occurs on the first step of the installation; 'Gathering Information'.

There are three buttons on the previous screen:

Install

What to know

Repair

that's it.

The screen before that is the first screen (language selection)

I'd really like to know how to fix this

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Answer 11

Jul 8, 2011 11:40 AM in response to YoungApprenice

hatter wrote:

You only need to install drivers if you have MBAir or some iMac models. Otherwise, it is after Windows is up and running that you run SETUP.exe from OS X DVD while in Windows of course (then update to 3.2 thru multiple restarts and steps using Windows Apple Software Update or manually).

Where can I get these drivers?

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Answer 12

MichelA

Level 1

34 points

Jul 8, 2011 9:19 PM in response to YoungApprenice

look at this video called

Microsoft Windows on a Mac with Boot Camp Assistant

on Youtube

http://www.youtube.com/watch?v=_R3uaV0_c5M

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Answer 13

Jul 8, 2011 9:35 PM in response to MichelA

That is all fine and dandy, but there is an extra step. The error would occur on my mac between the steps at 1:04 and 1:05. A different window pops up and that is where I get the error message. Why does it now happen with him?

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Answer 14

MichelA

Level 1

34 points

Jul 10, 2011 5:34 PM in response to YoungApprenice

Would you be trying to install the 32-bit version of Windows 7, by any chance?

For this, you need to download a different Bootcamp software from

http://www.apple.com/support/bootcamp/

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Answer 15

Jul 26, 2011 4:39 PM in response to YoungApprenice

I ran into this problem and it drove me nuts. I found that it was caused by scratches or bad sectors on the DVD so I burned an image to a new DVD and it worked just fine

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