Final Cut Pro X saves projects unreliable

andy, let me finish pancenter's post:

</sarcasm>

Newsflash..

Was just informed by Apple that the "It Just Works" ad hype does NOT apply to the 'Professional Applications" series of software. (seriously)

So now everyone can chill out regarding FCPX.

hah hah...can you give some more context surrounding that exchange of information? Sounds like it might be entertaining.

hafken wrote:

hah hah...can you give some more context surrounding that exchange of information? Sounds like it might be entertaining.

I had called regarding one of my client's Logic_Pro_Audio software upgrades, he installed Lion over the top of his Snow Leopard 10.6.5 setup, which was working perfectly well. Logic would no longer open.. I called support to see if there had been any reports of Logic not opening under a Lion upgrade, this was the latest version of Logic.

Support guy mentioned yes, there have been several related support problems and that they were working on a solution (it was MIDI drivers that needed updating) and that I was to leave my number and we would be called when a fix was in the books.

Anyway, I casually said "so much for "It Just Works" eh'?

His reply was: That's only for software shipped with the operating system, not pro apps.

In a way, I can understand that, but it was funny to hear it.

pancenter-

😁

What about those using Snow Leopard?? (I don't use Lion because it decreases battery life on laptops by nearly half).

Pancenter wrote: When the "Undo" menu entry becomes inaccessible, beware.. .you will lose work.

This is not strictly true.

There are many operations on FCP X that cannot simply be undone with Ctrl+Z, so the undo button greys out even when autosave is working perfectly.

Working in the keyword editor is a good example of this. You cannot do Ctrl+Z within the editor (but, of course you can delete the keyword from there). Click the edit button and you'll see that undo is greyed out.

If you come out of the keyword editor and into (say) the browser, you can undo a keyword you just applied with Ctrl+Z.

If you're getting crashes, autosave problems and the like, there is more than likely some conflict on your system drive. Create a new user and try FCP X from there.

I did this, and FCP X worked perfectly on the new account. To be absolutely certain my MacPro's system was squeaky clean, I then did a clean reinstall and FCP X has worked reliably ever since.

I have over 3700 clips on one event at the moment - probably not advisable but it's a good test. FCP X is coping very well but sometimes slowly. (It helps to work without the waveforms displayed as these slow things down considerably).

Do you have FC Studio or an older version of FCP on the same drive as FCP X? This is known to cause problems and not advised by Apple.

Andy

Andy

Yes, I had this problem on a brand spanking new 27" iMac with a clean install of Snow Leopard.

McShamus wrote: I had this problem on a brand spanking new 27" iMac with a clean install of Snow Leopard.

That's interesting. Did you have any other Final Cut applications on there?

(I'm usinig Lion, so things may be different).

Andy

Only the latest versions of Motion and Compressor.

I did an update to Lion a couple of weeks ago. Still same problem.

McShamus wrote:

Only the latest versions of Motion and Compressor.

I did an update to Lion a couple of weeks ago. Still same problem.

Please call Apple regarding this and please report back what they advise!

Does anyone know why Apple isn't throwing in any help in this thread on how to work this problem out?

I have this issue too, and just realized that all my 3 hours of work this morning was never saved. This is sooo..... frustrating to say the least!

How many will it be necessary to repeat that Apple engineers aren't visiting these forums ?

As far as I know, quite every Apple application offer a "Send Feedback" menu item in the Application's Menu.

Yvan KOENIG (VALLAURIS, France) lundi 19 septembre 2011 23:15:47

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0

My iDisk is : <http://public.me.com/koenigyvan>

Please : Search for questions similar to your own before submitting them to the community

I'm sorry, but it wasn't mentioned in this thread, and I'm new here.

The "Send Feedback" is like sending a message in a bottle to me. I prefer feedback, as in "both directions". 🙂

funkpost wrote:

I'm sorry, but it wasn't mentioned in this thread, and I'm new here.

The "Send Feedback" is like sending a message in a bottle to me. I prefer feedback, as in "both directions". 🙂

Before posting for the first time in an Apple Discussions forum we are supposed to read the Terms of Use which explain, among other things, that these forums are users to users one.

They claim also that sometimes an engineer may post a message but it's very rare.

In the iWork dedicated forums, as far as I remember there never was an Apple's engineer message.

Yvan KOENIG (VALLAURIS, France) lundi 19 septembre 2011 23:35:34

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0

My iDisk is : <http://public.me.com/koenigyvan>

Please : Search for questions similar to your own before submitting them to the community