will apple's usb modem work with Lion

What do these companies think of us? Ignore us and we'll go away?

On advice from one of the lists I installed a USRobotics USB modem and it worked like a charm with LION UNTIL I upgraded Office now when I try to fax a docx it gives a message "out of range". It will fax if I convert the doc to a pdf. So Apple arent the only ones who dont care !

Is there anything that MS Office does that Open Office which is free, does not do? Is there something in the upgrade you needed? I'm just curious, not being a "smarty pants."

Havent tried Open Office but upgraded MS Office because of a vast improvement in Excel and now it more closely resembles the Windows version which I use at work and sometimes continue to do so at home.

Check out open office.org. Has equivalent prevention spreadsheet and wordprocessinf the same on OS X, Linus and Windows.

Darn autocorrect presentation! :-)

Roll back one page on this thread and you will find my post explaining how now to fax from Word and other Office 2011 programs. MS in their wisdom (????) have changed the way that these programs and only these programs, send faxes.

Wilson

Wilson

I regret not seeing your great fix before - “more mistakes are made by not looking than not knowing”. Couldn’t get it to work initially but I found using a USRobotics modem is a little bit more complicated. It goes:

1. Print
2. Select USB modem as print device
3. Go to Fax Information and put in the recipients fax number and prefix but don’t press FAX.
4. Go back to copies and pages, fill in as appropriate and press FAX on this page.

ps Previously contacted USRobotics, they had never heard of the problem but quick to add not a modem problem

Just as well we have threads like this! Thanks

Syd

Thanks, Jeff, for the heads up. I, too, just received my USB modem from 'Newlaunch' on eBay. Monkey see monkey do, and now I've got a functioning fax on my (new) Mac mini.

I am successfully using the Zoom USB modem with FAXstfPro 10.9.1 with 32-bit mode Lion 10.7.2. I'm about to reboot in 64-bit mode to see if that works also. I will miss the sound that I enjoyed with the Apple USB modem -- the Zoom does not make any sound when transmitting.

Look at my post earlier in this thread for explanation for no sound.

Wilson

I have now received my Zoom modem.

This modem does not seem to be plug and play. First you should delete the old Apple modem. After plugging the modem, you should then set it up as if you were going to use it as a dial up networking modem in Network Preferences. Highlight USB modem. You have to give it new new name (say USB Modem 2) and in the advanced tab you have to add (or change) the make to Zoom, select type as generic 115K and fill in the country you are in, to pick up the correct dial tone. Then check to see if it has added as a fax modem in the Fax and Printers section of System Preferences. If it has not add it (USB Modem not Bluetooth DUN).

I copied these reccs from one other post and will confirm that this works in OS x Iion with a Zoom 3095 modem. just hooked it up and works great.

Rod

I'm just chiming in to say thanks for posting information on the $11.49 FAX Modem and thanks for postng the setup information in System Preferences. The modem is workng for me, too, in my Mac Pro 1.1 running Lion 10.7.3.

John

Apple, come on!!!! I just spent a couple hours working on this to find out that you arbitrally decided to stop supporting one of your own pieces of hardware. I do not send faxes often but when I do, I have to do it quickly. I feel like I should charge you for the hours just spent and ask for a refund for the modem I purchase in good faith. I buy “Apple” because I figure you will support “Apple”. Apparently we all are morons in your opinion for doing so!

The list of Apple hardware that it no longer supports is long. I'm sure that to Apple the decision to stop supporting that modem wasn't arbitrary but was based on an economic analysis that concluded that continuing to support a device that Apple apparently hasn't sold for a while didn't make sense. Why don't you just buy one of the other inexpensive modems mentioned in this thread and get on with your life?