You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

TM keeps creating new backups and erasing my old backup data!!!

I'm using a 24" iMac, running 10.6.8 and a 1 gb time capsule, firmware 7.5.2. but I am getting the following message, twice now; 'Time Machine completed a verification of your backups. To improve reliability, Time Machine must create a new backup for you.'


Any suggestions?

3.06GHz iMac 24" & 2.2GHz MBP, Mac OS X (10.5.4)

Posted on Jul 11, 2011 1:37 AM

Reply
33 replies

May 11, 2012 4:54 PM in response to Pondini

Thanks, I appreciate the definitive answer. Although not your fault, it's unintuituve that this doesn't work: a hard rive that is "time machine compatible" hooked up to an apple product and shows the disk in the time machine system prefs doesn't work.


I'm impressed you found the Support article - it reminds me of the part in Hithhiker's Guide to the Galaxy where the construction foreman tells Arthur Dent that the plans to destroy his house have been on display for months and Arthur explains "Oh, yes. It was on display in the bottom of a locked filing cabinet stuck in a disused lavatory with a sign outside the door saying "Beware of the Leopard." Ever thought of going into advertising?"


But again, thanks for Ponpointing the problem for me.

May 11, 2012 5:16 PM in response to Jon Ruiz

Jon Ruiz wrote:


Thanks, I appreciate the definitive answer. Although not your fault, it's unintuituve that this doesn't work: a hard rive that is "time machine compatible" hooked up to an apple product and shows the disk in the time machine system prefs doesn't work.

Not entirely.


Most of Apple's support articles and the Time Machine Tutorial, talk about backing-up to external HDs and Time Capsules in some detail, with no mention about other setups.

But many of us have asked Apple many times to be more clear about it, to no avail. Don't hesitate to add your comments here: http://www.apple.com/feedback/timemachine.html



I'm impressed you found the Support article

No, it's not that well hidden. It's actually in the Help on your Mac (although not all that easily found):


User uploaded file

Jul 11, 2012 7:24 AM in response to Pondini

This is very interesting. I've had my MacBook Pro running Snow Leopard since January 2011 and Time Machine has never worked properly. TM arbitrarily decided to stop incrementing and start adding brand new backups to the sparsebundle until the 1Tb TC was full. I'd have to delete the sparsebundle and begin again. We tried erasing the TC completely with no improvement. We tried verifying and rebuilding permissions, and a soft reinstall of Snow Leopard, no change.


I was finally advised by Applecare to drag and drop my data files to the TC as a backup, and get my MacBook Pro disk wiped and reinstalled with Lion, which I did last week. I made a backup of the clean install and copied it to our NAS. The data files have now been copied back, and TM restarted and by day 2, I got the "to improve reliability Time Machine must create a new backup for you" message, and bingo, I'm back to square 1 again - no reliable backup.


The most irritating part is that my husband's (mostly wireless) backups from his elderly MacBook running Leopard onto the same TC have been working perfectly since 2009. I have a new MacBook Pro, using a Cat 6 ethernet cable on a 1Gb network, running a fresh install of Lion and it doesn't work. The hours I've wasted on this.


Pondini - thank you for your articles. I've bookmarked them and will work my way through to see if there's anything I've missed. I'm starting to suspect everything from the concrete walls to interference from the Sky receiver, the electric kettle or passing aircraft 30,000 feet up...

TM keeps creating new backups and erasing my old backup data!!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.