Thunderbolt Pegasus R4 Experience?

Yes, it helps me decide I will just exchange the unit for a new one while I still can. Since I plan on having this out in the open as well I need a more quiet unit.

Just interested to know if the new thunderbolt update pushed with 10.7 has fixed any of the issues?

I went through a similar experience when I got an 8 bay Drobo Pro 2 years ago. Complete garbage. Wasted about a month dealing with it.

Interferencing?

My brain hurts after reading that.

Interference is the proper term.

Encase the entire computer in lead. That's the only practical solution. (Sarcasm intended).

Sorry about that. You know what else makes my brain hurt? The fact that Promise (a formerly reputable company) makes such a glitchy product.

I, too, have my R6 plugged into a UPS (along with my iMac) and have had no disconnection issues since my chassis was replaced shortly after purchase. So there's a second anecdote.

Replacement arrived last week. I swapped the drives over and it came back up with all data intact. Running for 5 days now with no problems seen.

This really backs the suspicion that it's often electromagnetic interference in the environment. Thanks for sharing Pammy.

Which strengthens the theory that this could be a fundamental design issue with TB?

Weird.... at least the new iMac is seeing the Pegasus, all I can think of is doing a disk utility repair permissions etc using your new iMac.

Hi bimsbrohm,

No news from Promise, they are still investigating. I'll keep you posted. May be you should contact their support too, in order to have them realise that this problem is spreading.

I'm configured RAID-5 Haven't had to use it, but it's there.

The iMac is not the issue.

Self ejects have been reported with other machines as well.

Hi Matchless1895

Not sure exactly what is causing the problem you are having with the utility. Not sure if you maybe have the FCS (First Customer Ship) release of Pegasus firmware and software. None the less surely we can get this up and going in no time.

As an alternative we flash the firmware from CLI (should not be necessary) but you can.

If you are interested shoot me an email.. victor.p@promise.com

we can pick this up offline..

Thanks

Victor

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