Unable to boot into Windows 7 partition, folder with question mark.

Specs and Setup:


I have a mid 2010 Macbook Pro running OS X 10.6.8, and I can successfully install Windows 7 using the Boot Camp Assistant. So long as I don't change the target disc or hold option during start up, I will be able to boot into Windows 7.


Problem:


However, the second I change the target disc or even hold option during start up, I am unable to boot into Windows 7. The partition is selectable, but there is simply a long pause followed by a folder with a question mark. I am able to boot into OS X just fine, for whatever reason my computer instantly loses track of Windows 7.


The only way for me to boot into Windows 7 is to start up the Boot Camp Assistant, put the Windows 7 install disc in, and tell it I want to install Windows. Then it will reboot, ask if I want to boot from a disc (which I ignore) and then boot into the Windows 7 partition perfectly fine.


Things I've tried:


I've deleted the Windows 7 partition and reinstalled it several times using multiple retail versions of Windows 7 (namely, 64-bit versions of Home Premium and Professional, one which is from retail, one which is from my school). The result is the same.


Completely reformatted the hard drive, reinstalled OS X, tried installing Windows 7, same result.


Verified the hard drive, everything was fine. The S.M.A.R.T status says 'Verified'


Repaired permissions


Reset PRAM and NVRAM


Tried using the Boot Camp Assistant from different OS X versions (namely 10.6.3 and 10.6.8), same result.


The only thing I haven't tried is reformatting the whole hard drive securely, but I don't think that will do anything.


Any ideas?

MacBook Pro, Mac OS X (10.6.8), Mid 2010

Posted on Jul 18, 2011 10:49 AM

Reply
10 replies

Jul 18, 2011 11:24 AM in response to Mashed Paturtles

Burned ISOs are trouble - use reduced 2x burn speed


you seem to be trying OS X things, rather than Windowds DVD, chkdsk, whether you instlaled something, driver issue, lack of space (SP1 and all eat up 9GB free space temporarily), page, hiberation, cache, applications, all eat up even more - 50GB is probably minimum to use.


SMART is not going to help other than if a drive has already failed and had too many bad sectors - and Windows is better at remapping and finding those bad or weak sectors. So if you do go for format, and that is the only thing I would have done on a new OS X install, use Windows instead.

Jul 18, 2011 1:12 PM in response to The hatter

I booted into Windows using the work around I described above, and managed to run a chkdisk on the BOOTCAMP partition, but to no avail. However, I don't think that's what you intended for me to do. Could you elaborate a bit more on how I should use the chkdisk command? (As you probably guessed, there is no real info on this computer, so anything that results in a complete reformat of my hard drive is perfectly fine).


Also, I have tried both retail and burned ISOs of Windows, neither worked; all of my attempted Windows partitions have been 150-200GB, and the very same disks I'm using now worked when I first got my laptop back in 2010. I was able to use Boot Camp flawlessly and never encountered this problem before for months on end. I realized I wasn't using Windows much, so I got rid of it. But now I'd like to have that option back again.


And Startup Repair on the Windows DVD didn't find any problems either.


I don't believe it is strictly a Windows issue because I've tried installing Windows, updating everything to the most recent, and rebooting - that didn't work. I also tried simply installing Windows and rebooting before I even bothered installing ANY drivers - that didn't work either.

Jul 18, 2011 1:17 PM in response to Mashed Paturtles

In some cases the optical drive has been the culprit.


Apple Disk Utility fails to burn Windows 7 ISOs which ----- really really needs it own Apple tech article, it seems to be well known, by us, and be nice to help avoid and acknowledge and confirm.


There have been laptop hard drives with firmware issues and compatibility problems, might want to search and look up your model.


Even some SSDs have proven to be more trouble than worth.

Jul 24, 2011 12:39 AM in response to The hatter

I do have retail (bought) discs from the store that have the same issue. The other versions I've tried have been burned through two different Windows machines (desktops) using the latest version of IMGBURN at 4x speed. Both discs successfully install Windows on other machines with no problem, they also install without issue on my laptop until, as I said, I attempt to change the Start Up Disc.


I have searched for any known firmware issues to my Toshiba MK5055GSXF HDD, which was listed under Serial-ATA devices in the system profiler, nothing specific comes up.


I have also recently tried zero-ing the hard drive (complete reformat with that secure erase option selected, hopefully to fix potential bad sectors), the issue persists.


Using EasyBCD 2.1 to identify start up issues on the Windows side returned no error as well. However, when I verify the Macintosh HD partition of my drive using the Snow Leopard installation disc, I notice it tends to 'update' or 'repair' partition information 'as necessary' and once it explicity referred to fixing a Windows Boot.ini (however Windows was not installed at the time).


Interesting to note: in OS X Lion 10.7.0, installation fails a bit earlier than usual. The initial expansion of Windows files completes, but as soon as it restarts (before I enter user account information or even see my desktop) I end up in an endless loop of a screen asking me to "Push Any Key To Boot From Disc..." followed by the folder with a question mark, which quickly turns back into the 'Push Any Key' screen, and then back to the folder with a question mark, etc, etc.


My work around of booting into OS X, telling it I want to install Windows, and just not pushing a key when it asks to boot from disc still works - however it has to be done every time I reboot (whereas in Snow Leopard, so long as I kept the Start Up Disc on Windows I'd only have to do it once). I've also noticed that in both Snow Leopard and Lion, whenever I reboot back into OS X after a failed attempt to boot into Windows, Finder appears to be quickly indexing the drive. Is this just normal start up behavior?


It seems to me to be some kind of hard drive issue, however I find it very odd that OS X installs fine whereas Windows cannot (even after the entire drive being reformatted, even once securely).


Thanks for the help, but I'm out of ideas at the moment.

Aug 15, 2012 2:43 PM in response to souzamusic

I ended up buying a new HDD (500 GB Seagate Momentus) and I haven't had the problem since. I'm currently booting Mountain Lion and Windows 7, switching between them all the time without issue.


So either there was something wrong on a hardware level, or some incredibly arcane software issue. The fact that I completely reformatted (no Windows, no OSX, a completely bare drive) multiple times and installed various Windows editions (with and without SP1, retail and slow-burned personal copies) leads me to believe I had an unsolvable hardware issue (bad sectors? I have no idea).


Sorry this obviously won't be more of a help, but it's better than thinking I found the solution and didn't share (well, I guess I found 'a' solution 😐). Best of luck.

Aug 16, 2012 4:28 AM in response to Mashed Paturtles

My next suggestion I was going to make was and worked for others, to run Memtest in OS X or from Windows DVD which turned up errors.


Sorry it was so hard to get to the cause. I had some bad sectors but I was able to use WD Lifeguard to map out the blocks and the drive still works 5 yrs later.


Reformatting in OS X does not work to find and map those bad or weak sectors out. Windows long full format may though and yet Lifeguard is still one of the best tools.


People had to have their arms twisted and be willing to try "one last attempt" before they would run Memtest - how and why their computer seemed to boot and run Lion is, well, Lion's fault really.

Sep 6, 2012 1:53 AM in response to Mashed Paturtles

I'm having the same issue. Macbook Pro 2010. Fresh install of Mountain Lion, used Boot Camp to install Win7 from a DVD I know works, but when the Mac reboots I just getting a flashing question mark. I can boot back into OS X via option key and can see the Win7 partition, but it won't boot.


What oversight is there here from Apple part? I guess because it's Windows they won't bother looking at this problem.


**** if I'm putting a new HD in.


Lament over.

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Unable to boot into Windows 7 partition, folder with question mark.

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