"OS X Lion - Waiting" Can't download Lion.

Out of interest did you try disconnecting from BT Business router and try logging on as a BT Openzone user? This appears to bypass the BT secret limitation. BT are clearly limiting the hub to the customer who pays for it but giving unlimited downloads for Openzone users. Go figure! Anyway the Openzone path worked first time for me and I have Lion fully functioning.

Thanks for the tip, I'm installing Lion using BT Openzone as we speak.

Hi everyone

I've had endless issues with this 'OS X Lion....waiting'. After calling Apple, and my own ISP provider with no result, I wondered if the '2wire' router was the problem.

Fortunately I had an old D-link router I could use to prove the point - and it did! Download started immediately with no issues...

Thanks for the hints on here - that's what gave me the idea to try an alternative.

All fixed 🙂

Hope this helps

I was advised by Qwest tech support to replace my 2Wire DSL modem. Options are rent a new Actiontec for $5/month from Qwest, or buy it for $75 on Amazon. Based on other posts, I believe this is the right solution. The issue is the huge file size ~3.6 GB for Lion.

i as well have a 2wire 2701 series modem from Sasktel it did not load. thanks to this forum i took it to my church where we have Shaw hi speed, Lion loaded immediately I called Sasktel they have no knowledge of this problem or how to fix it.

If you have a Sasktel modem i hope this helps.

I'm having the same problem. I'm in a small office and we're using a brand new Airport extreme router and connected to Qwest DSL.

I assume I am but how can I tell if I'm on a "BT Business Boradband Hub" or not?

William - BT broadband is a UK broadband provider. They provide the router and limit the download through the router. In generic terms the solution I offered was to download through one of the "hotspot" Internet connections. In effect you then bypass the limitations imposed on downloads by your ISP. Sorry can't be more helpful.

At the moment I have the same issue. Just wondering anybody with an Apple TV get the same problem?

I recently switched routers and now apple TV downloads won't start and I tried to download Lion today (after being on holiday) and it won't download.

I believe it's a router issue as everyone has said becase it seems somewhat coincidental that I; get a new router + try to download movies without success & fail to download lion.

Thanks for the suggestion.... i've done as suggested and connected through BT Openzone (once i tracked down my password) and everything is working perfect now. OS Lion is downloading now in the background as i type.

Moral of the story seems to be that if you're having trouble downloading try to connect to the internet through a different provider/method 🙂

Hello - I just spoke to BT Business broadband and they have a fix - I have infinity (fibreoptic) so not sure if it will only work with this because I have a DSL modem as well as a 2wire router but worth calling them back to see - took 5 minutes to sort and now downloading looks like it will take 20 minutes to complete

I have been working on the issue of not being able to download Lion since the software became available through the App Store. I think I have had the "Waiting" and "An Error has occurred" messages on my system for 2 weeks straight. I was out on the web researching if there was a way to resolve the inability to download Lion. I checked several forums (some of them were even Apple Support Community Forums by the way) and came across maybe a dozen references to the Family of Modem I had in use. It was a 2Wire 2700HD-G. Much of what I read about the Modem indicated there was a known issue with the Modem not being able to download files over 2Gigs without losing the connection. Mostly related to xBox 360 owners not being able to download large video games or others not being able to Download HD Video files over 2Gigs. I contacted my Service provider from whom I purchased the 2Wire Modem to see if they could offer any information about this issue.

As you might expect they would not or could not confirm the problem. I chose to lease a new modem so I could at least test a different brand (Actiontec PK500) and it arrived today. I tried one more time to download Lion with the 2Wire Modem and predictably it failed.

I connected and configured the new non 2-Wire Modem. Clicked resume on the App Store Menu and the installer immediately began downloading. Currently I am a few minutes from completing the Lion installer download.

While this was not necessarily scientific problem solving, it clearly resolved my my installer issue.

I hope this helps!

I just replaced my 2Wire today on this advice. The Actiontec GT784WN makes no difference. Still "Waiting" on Qwest DSL in Seattle.

I had this problem for two weeks. It wouldn't even START the download. After endless emails and two phone calls with Apple Support, an Apple advisor told me to take my computer to someone else's house and try it with their internet connection. BOOM! It worked. Try that.

Pls Help me! i can't download mac osx lion from the macappstore! When the download almost ends at the last 6 minutes of the download it gives me an error

Saying that "The aplication could not be downloaded" Pls HELP! 😟

Here's the Pic of it,PLS Click The Bottom Of the Image To view it closely.

I'm having the same issue. I'm using the Canadian Apps store, on Roger's, using Airport router. Are you on a similar configuration?

Do you think it's a download cap issue? If you have a solution, can you please let me know.