I use Peview a fair bit to open libraries of photos that are then pasted into reports. After upgrading to Lion, Preview crashes upon launch. Reading the log it indicates there was a bad instruction.
Has anyone else run into this or discovered a workaround yet?
Process: Preview [2075]
Path: /Applications/Preview.app/Contents/MacOS/Preview
Identifier: com.apple.Preview
Version: 5.5 (715)
Build Info: Preview-715000000000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [246]
Date/Time: 2011-08-15 01:17:01.648 -0500
OS Version: Mac OS X Server 10.7 (11A494a)
Report Version: 9
Interval Since Last Report: 40411 sec
Crashes Since Last Report: 33
Per-App Crashes Since Last Report: 20
Anonymous UUID: 14BFEC48-7DFA-4B92-B35E-AE04625BBA44
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
dyld: launch, running initializers
/usr/lib/libSystem.B.dylib
xpchelper reply message validation: sandbox creation failed: 1002
Container object initialization failed: NSCocoaErrorDomain:257 The file “Preferences” couldn’t be opened because you don’t have permission to view it.
Source: /Users/*/Library/Containers/*/Preferences
Dest: /Users/*/Library/Containers/*/Preferences
Source permissions info:
0 stat: 13
-1 stat: 13
-2 stat: 13
-3 stat: 13
-4 stat: 13
-5 stat: 13
-6 m:040750 O acl:(null) HOME
fs: hfs, fsid: e000002, mf: 0480d000
-7 m:040755 R acl:(null)
fs: hfs, fsid: e000002, mf: 0480d000
Application Specific Signatures:
sandbox creation failed: 1002
Frustrating as ****. I've followed everyone's advice, and for the most part they all worked...for a day or so. Finally I created a new Downloads folder on my desktop for mail downloads, and oila! Preview is working again. I suspect it will crash again in a day or so, but at least for today I can open up important files without having to install that other pdf viewer.
I also created new folder but its not working.Its working for me when im using root account,but as soon as I change account and I log in as some other user my preview is crashing.If anyone can help,ill be really happy 🙂
I spent a lot of time trying to resolve this problem but its not working.
I actually deleted the root user account I had set up and simply went back to my main account, a 2nd test account, and the visitor account, and they all seem to be working fine now. But this has been the case with every fix so far, so I'll check back to deliver an update. In the meantime I'm hoping my IT guy shows up at work one of these days so I can have him look into it.
Also, where did you create the new downloads folder? And did you remember to switch to it in your mail preferences? I didn't mention I left the old downloads folder as is, and only created a new downloads folder on my desktop specifically for the mail app. Which, am I the only one who thinks it's time Apple gives the mail app a name?
I had the same problem with Preview crashing - I was able to fix it by simply clicking on Preview once, going into the Finder, then into File and Get Info. I clicked on "Open 32-bit mode" - it works like a charm now!
Preview Crashes at Launch
