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Installed Lion, Mail is not working

I restarted the machine after installing the upgrade (MacBook Pro) but still no mail of any kind. I've seen a few similar questions on other forums but no answers yet.


Would anyone here be able to offer any ideas? Thanks all.



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MacBook Pro

Posted on Jul 20, 2011 11:12 AM

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35 replies

Sep 5, 2011 10:08 PM in response to JKN1

I found the solution to my problem after I upgraded and it lies with the X509 Anchors.


SOLUTION: Go to /Library/Preferences/com.apple.security-common.plist (it may be a hidden file) and change it to /Library/Preferences/com.apple.security-common.plist.bak. This should remove the system calling to old outdated anchors and allow it to use the new security protocols under Lion's sandboxing feature.


It worked for me and mail runs fine.

Oct 19, 2011 7:24 AM in response to smeeworld

How were you able to delete the User/Mail files? My system refuses to delete them. I provide the admin logon id and password and nothing happens. The Mail. Contacts, Calendars is greyed out in System Prefs. I can't figure out why this is or how to change it. A number of posts have indicated that deleting the account via System Prefs forces the system to delete the folders.

Oct 28, 2011 6:24 PM in response to smeeworld

Ever since I upgraded to Lion on my Mac Pro, Mail didn't work at all. Strangely enough when I upgraded my Macbook Pro, everything went well. After pouring over forums, Smeeworld's advice was the best! I deleted the user/library/mail folder (after unhiding it via Terminal - Lion removes it from Finder) and voila! I have my mail back!!!!


Thanks Smee!!!

Nov 3, 2011 6:33 PM in response to JKN1

Similar problem for me, 10.7.2 installed on MacPro quad-core 2.26 Xeon 6 GB RAM. Deleting ~/Library/Mail folder worked. Went to it in Finder, actually moved onto desktop just in case. Mail then opened fine, MobileMe account was there, re-entered Exhcnage account ifno and voila! Folders are populating and synching and Mail now works. Which is good 'cause I was stuck with Outlook 2011 in the meantime, painful. Thanks Smee-watch out for that croc!

Nov 10, 2011 8:25 AM in response to toniln

I was seeing the same problem, and was able to fix it. After upgrading to Lion, Mac Mail would not load messages and would hang on Restart. I did some of the things mentioned in this thread: open Mail from Applications instead of Dock, remove account from Mail, remove account from Sys Prefs, try to rebuild the mailbox... nothing was helping.


What did work: changing the Ethernet speed. System Preferences, Network, Ethernet, Advanced, Hardware. I switched from Configure Automatically to Manually, 100 Full duplex. Mail workes fine. Mailboxes showed up, messages loaded, and it quit properly.

Installed Lion, Mail is not working

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