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Lion Installation Failure: Hard Drive is Damaged

Hey guys,

I recently purchased Lion from the App Store and it downloaded fine. When I try to install it, however, about 5 minutes into the installation I get this error message saying "Mac OS X Lion could not be installed, because the disk Hard Disk Drive is damaged and can't be repaired." I've verified and repaired the drive with disk utility, but I'm still getting this message. I have no other partitions and could use Snow Leopard without any problems prior to this. I'm running a late 2010 iMac 27" Core i3 with 8GB RAM.

iMac, Mac OS X (10.7)

Posted on Jul 20, 2011 12:15 PM

Reply
41 replies

Jul 29, 2011 7:53 AM in response to Graham Perrin

Just read the entire thread.


Considering the number of crashed HDs that were ok before installing lion,

can we assume that Lion instalation is crashing peoples HDs?


Who is supposed to pay for them?



In the thread replies, how can I know who is an from apple (Apple Expert) and who is not?

That way I would know wich are the "OFFICIAL" answers (those which were written from HIRED apple advisors/experts).

Aug 1, 2011 8:34 AM in response to pcgrfilho

pcgrfilho wrote:

… the entire thread … can we assume that Lion instalation is crashing peoples HDs? …

In a comparable but much longer topic, for example, I doubt that software can cause a hardware issue such as this:


4HDD/11/40000004:SATA (0,0)


Bugs in Apple Support Communities prevent me from participating properly. I'm spending time instead at Ask Different. Good luck, folks …

Aug 9, 2011 5:23 PM in response to Graham Perrin

Hey Everyone!!!!! I am really new to this chats but I am really scared... I own a MacBook Pro 13" and upgraded it to a 1TB Hard Drive by Toshiba. It was great having all the extra space after always having to buy an extra memory hard drive. The thiing is that I downloaded Lion because I was exited to have it. When suddenly got a strange thing that said that My Hard Drive was in Failure and to back up al my info... or loose it 😢!!!! So I ran Bought the first hard drive I could find and made it my time machine. I took it to an apple Distributer ( I live In Guatemala and we do not have Apple Store) and they told me there was nothing I could do that I was going to have to buy a new hard drive so I got in Ebay and bought the Western Digital Blue Scorpio 1 TB too... But now I am just really scared to try and install LIon again... I don't really want to buy another hard drive... can someone help????? Thank You!!!!!

Aug 9, 2011 6:36 PM in response to mariness

I can give you the end result. Days later I cpntacted Apple Advisor. Click on your support options and click on your machine. Eventually you'll be givewn the option recently installed Lion. From thee you can contact an advisor. Dop it. They're good. And they are human beings.


For me, after we discovered I actuall y HAD installed at least the Lion partition, and I had a backed up version of my drive on the Time Machine, we erased the Macintosh partition and then ran cmd-opt-p-r and let the chimes ring 3 times .... wala, all was good. Lion installed and I restored from my time machine, reformatted time machine backed up to it and I am good to go. Lion rocks (once it's installed)


Good luck. 🙂

Sep 9, 2011 9:44 AM in response to ev149

I am convinced that Lion is causing software (not hardware) damage to hard drive volume structure. I have a system that was perfectly stable under Snow Leopard, never had any volume problems, and now almost every time I reboot into the recovery partition and do a verify/repair step there are problems with the volume information. Not catalog, cross-linked, threads, etc., but the volume information errors.


I have done the following:


* Rebuilt with DiskWarrior

* Replaced the hard drive

* Restored from Time Machine

* Put the both the original and new hard drive in another system


Still I have these kinds of persistent volume information errors popping up:


Checking volume information.

Invalid volume file count

(It should be 4032895 instead of 4032905)

Invalid volume directory count

(It should be 576760 instead of 577073)

Invalid volume free block count

(It should be 26422014 instead of 26417936)

The volume MacintoshHD was found corrupt and needs to be repaired.

Error: This disk needs to be repaired. Start up your computer with another disk (such as your Mac OS X installation disc), and then use Disk Utility to repair this disk.



I beleive that Apple has a bug in Lion here. I then re-formatted the old drive and installed Snow Leopard and I cannot reproduce any of the errors.

Jan 28, 2012 10:02 PM in response to ev149

I had same problem, but stumbled upon a solution. Because I have early MacbookPro I don't have recovery HD partition and without OSX installation disk for Lion (i.e., upgraded from Leopard with download from Apple App Store) Disk Utility cannot Repair problem -> "Improper # of Extended Attributes" (sic)


Disk Utility or Drive Genius cannot "repair" mounted volume and without recovery HD partition MBP cannot boot from external drive (System Preferences -> Startup Disk pane will "see" external but defaults back to internal boot drive)


However, running the Drive Genius "Defragment" function reboots before defragging and in so doing detects the failure (in my case Extended Attributes - Incorrect number) and repairs the disk, then degrags the disk and reboots.


After it finished defragging and rebooted I ran Verify again and problem was fixed.


Hope this helps. It seems to have workedl, at least for me.

Sep 20, 2012 4:25 PM in response to lonestarm

I too had the problem of trying to install the latest Mountain Lion OS download. I got the error message that the hard drive was damaged and could not be repaired. I know that's BS so I repaired the disk permissions and I copied the OS installation program to a 16 GB USB drive.


I was able to install Mountain Lion off that USB drive.


I was able to install the new OS on my Macbook Pro 13 inch previously running OS 10.6.8.


I hope this helps.

Lion Installation Failure: Hard Drive is Damaged

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