dpmptpac wrote:
Wow!. Basic Republican 101. When you lose a point, then just change the subject! And why again can Acer and Android phone can consistently connect with the internet during my patient visits and not my iPad or macbook Air?
I didn't change the subject, I told you what I did in a similar case.
There is a friggen software bug, no one is disputing that. The question is whether there is a legitimate reason for Apple taking this long to fix the problem. Based on what I said to you, and have noted in 10's if not 100's of other posts, Apple has only now got the information they needed to take action. Like it or not, we all have responsibilities to help manufactures do a good job. We vote with our money on good business. We can help each other get better products, by reporting on problems, and supporting companies that are trying to "fix crap" by creating better systems.
If something isn't working for you, you can either waste your money by setting it aside and giving up, or you can get engaged in getting it fixed. It is tremendously hard to understand why people are so caught up in the "they just need to fix it for me" camp, when clearly, Apple has to know what to fix before they can do that.
If I walked in the door to your office, and said I hurt, would you be able to fix the problem without asking more questions? Should I guess that if I hurt and my friend hurts, that I can just take his medicine since it fixed his pain?
Software bugs are the same way. They can manifest in all kinds of ways with spectacularly difficult to trace cause-effect chains. Engineers need to know as much about causes as they can in order to track down the effects and devise a treatment.
I get that you don't like where things are at. But I don't get why you think that you somehow have the right to just dismiss your responsibility for your actions of buying the product in the first place.
Perhaps you are a fan of frivilous malpractice suits? Maybe I can just come to your office and say I hurt, and if you can't fix it from just that statement, I can walk out the door and get a lawyer to come at you for the pain that I have because your treatment of me, or lack there of is now the reason why I hurt?
I talked to Microsoft support for 24+ hours on the phone trying to get them to help me fix my computer. I offered to send them my disk so that they could diagnose what was wrong with the corrupted filesystem and fix it. They did not want to assist me in any way. So, I voted with my feet and wallet.
It sounds like you've done the same. Good for you, make the market work!