gsspike wrote:
Well I had a nice long reply all typed in and I hit send and everything locked and wifi dropped. I'm saying pretty much the same thing, we need to post our finding and problems not trash apple or insist you have the only fix.
People have convinced unknowing others to buy a new router, change lines of code, remove any trace of certain programs.
The post from Augend reflecting on his ISP problem, and MacsSa having similar issues, puts an interesting spin on this too.
Ultimately, you have ot work through the issues, not just try everything that's been posted here.
Because this is a technical issue, which needs technical skill to walk through checking on each part of your WiFi and ISP connection, it's hard for people to work out what is going on.
The WiFi mechanism is just a "wire" over radio, to connect your computer to your router, without a wire (wire less). If you haven't tried using an ethernet cable to see if you have the same problem, you might find something interesting by doing that.
If you have no problems with an ethernet cable, then it may be just the wireless mechanism.
Check your router to make sure you have the latest firmware for it. There is information for doing this in your manual, or your ISP can provide guidance on doing that.
Once you have the latest firmware loaded, you can check that each piece of the "network" technology going over wireless works.
If your web browser tells you "you are not connected to the internet", then open a Termina applicationl window (Look in Applications in the Utilities folder). In that window, while the browser is still telling you "you are not connected to the internet", when you press the reload button, type "ping -c 4 8.8.8.8" and hit return. You should see
PING 8.8.8.8 (8.8.8.8): 56 data bytes
64 bytes from 8.8.8.8: icmp_seq=0 ttl=48 time=27.847 ms
64 bytes from 8.8.8.8: icmp_seq=1 ttl=48 time=27.177 ms
64 bytes from 8.8.8.8: icmp_seq=2 ttl=48 time=27.003 ms
64 bytes from 8.8.8.8: icmp_seq=3 ttl=48 time=27.760 ms
Then your wireless connection IS WORKING, but "DNS" or some other packets are being dropped by your ISP.
If you see
PING 8.8.8.8 (8.8.8.8): 56 data bytes
ping: sendto: No route to host
ping: sendto: No route to host
Request timeout for icmp_seq 0
ping: sendto: No route to host
Request timeout for icmp_seq 1
ping: sendto: No route to host
Request timeout for icmp_seq 2
--- 8.8.8.8 ping statistics ---
4 packets transmitted, 0 packets received, 100.0% packet loss
Then your wireless network really is "not working". Packets of data are not going out.
If your wireless network IS WORKING then try typing "dig @8.8.8.8 www.apple.com" and hit return
If you see the following, give or take a few differences, then your DNS is definitately not working and you need to tell you ISP that you need them to fix it.
; <<>> DiG 9.8.1-P1 <<>> @8.8.8.8 www.apple.com
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 15117
;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;www.apple.com. IN A
;; ANSWER SECTION:
www.apple.com. 1781 IN CNAME www.isg-apple.com.akadns.net.
www.isg-apple.com.akadns.net. 42 IN CNAME www.apple.com.edgekey.net.
www.apple.com.edgekey.net. 21582 IN CNAME e3191.c.akamaiedge.net.
e3191.c.akamaiedge.net. 2 IN A 23.1.77.15
;; Query time: 71 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Sat Aug 25 17:51:37 2012
;; MSG SIZE rcvd: 158
If you will report back here what you find from these steps, that will help us help you, and perhaps help others.