gsspike wrote:
Knowing that Apple reads these post eventually some one in upper Management will read posts like this
"THERE IS NO REAL PROBLEM" or it's not ML's fault, written by experts on these threads. So when he is going over the books for the end of the quarter he realizes his department is spending thousands hours fixing a wifi issue that only by coincident started happening after ML was installed. So he shuts down all research and tech support relating to any Wifi issues. That's what MS would do so why not Apple.
I think your viewpoint is not in line with out business at Apple operates. Apple is trying to find "the problem", but there is no such "the problem". Instead, there are thousands of problems, with all different causes. They vest themselves to the users, as "You are not connected to the internet". People using WiFi technologies for networking, will thus decide that there WiFi is failing.
This is "the problem". Apple's indication to the user that they are not connected to the internet doesn't say "why".
So, people are here, looking for a "solution". They see many people going on and on about how it's all Apple's fault and that it's been going on for a year and that it's a terrible thing that Apple is not fixing their problem.
Yet, we see cases like the recent report by Augend that have absolutely found the cause of their problem, and fixed it by switching ISPs, not by "replacing their router", "switching out the driver to the Snow Leopard driver" or any of the other "fixes". Then, MacsSa also talks about his problem, and I got some information from him about the nature of his problem, and pointed out some details that made it sound like an ISP issue too.
He switched "ISPs" and found that his problems disappeared.
What needs to happen, is that people need to understand that if they are ignorant of how WiFi works vs how all the network protocols flow across a network connection, they may not understand where the problem they are having is actually at.
Yes, there may be something, in software, that Apple needs to "fix". But, not every single network problem you have with a WiFi networking setup is going to be "the problem Apple needs to fix".
In many cases, it's clear that people have issues that they themselves need to fix.